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CyberArk Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
Symantec Siteminder
Ranking in Access Management
13th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
 

Mindshare comparison

As of March 2026, in the Access Management category, the mindshare of CyberArk Identity is 3.5%, up from 2.8% compared to the previous year. The mindshare of Symantec Siteminder is 2.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
CyberArk Identity3.5%
Symantec Siteminder2.8%
Other93.7%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"CyberArk Identity provides identity governance and gives me control over who and how access to environments occurs, offering significant confidentiality in what is accessed."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."
"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"I found the solution to be stable."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"It will definitely help any company achieve their single sign on goal."
"Technical support has gotten a lot better."
"It's really increased the security of our applications, and in some cases, has provided much more security."
"It provides end users with SSO to our applications – they log in once and they can access all of our applications."
"For the most part, SSO is very stable."
"Security to protect digital assets is most valuable to us."
"Once we have our authentication and authorization policies set, they are easy to duplicate across all our applications instead of trying to develop them into each application individually."
"This is the only access management product that I have come across which configures end-to-end and hosts resources."
 

Cons

"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"I'm not sure what needs improvement. It is a good platform."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."
"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"The user interface could be improved."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"There are certain integration points that can be leveraged and made more easy to deploy, like the REST APIs and things like that."
"It seems that when there's a new version, patch, or service pack, we find bugs."
"There is a considerable improvement in the product from previous versions, but a few items we feel need a little attention are the web agent installation process and steps – as it behaves differently on the same OS."
"The installation process was complex. There are a lot of different moving pieces, and the main complaint is that it's hard to automate any of it."
"I'd like to see the federation piece made a little simpler."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
"Identity Manager and GovernanceMinder should integrate better."
 

Pricing and Cost Advice

"The pricing of CyberArk Identity is competitive."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"CyberArk Identity is an expensive solution."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"There is an initial license and then there is a subscription needed."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The solution is cheap and I rate its pricing an eight out of ten."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"I recommend conducting a PoC on every available product before choose one."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
6%
Financial Services Firm
23%
Insurance Company
9%
Marketing Services Firm
8%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about CyberArk Identity vs. Symantec Siteminder and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.