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CyberArk Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (10th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (8th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Symantec Siteminder
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (12th), Web Access Management (1st)
 

Mindshare comparison

As of May 2025, in the Access Management category, the mindshare of CyberArk Identity is 3.1%, up from 2.1% compared to the previous year. The mindshare of Symantec Siteminder is 3.7%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"CyberArk Identity is a mature product."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"What I like most about CyberArk Identity is the model that is in place."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The best thing I like about CyberArk Identity is that it does not require heavy implementation, complex hardware, or complex training."
"It's agent-based. It's convenient to deploy and integrate."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The most valuable feature is the integration with the Active Directory."
"Ease of use is very good, for administrating it. It's very well known."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"That seamless integration significantly improves user experience and efficiency."
 

Cons

"It does not have global market penetration, and sometimes, there are support issues."
"The solution could be easier to use and I found it to be very complex involving many steps."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"There are some issues with CyberArk Identity. Sometimes, I have encountered glitches or bugs, which increased downtime."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"They can include the Mobile Device Management (MDM) feature."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"We would like to see an improvement in the ability to manage mobile devices."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"To add more value to this solution it needs to be more user-friendly."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
 

Pricing and Cost Advice

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The pricing of CyberArk Identity is competitive."
"The solution is cheap and I rate its pricing an eight out of ten."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"CA solutions are generally expensive but for the customer the ROI is big."
"The pricing is reasonable."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
34%
Insurance Company
13%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about CyberArk Identity vs. Symantec Siteminder and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.