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CyberArk Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
6th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
28
Ranking in other categories
Authentication Systems (10th), Identity Management (IM) (8th), Authorization Software (3rd), Enterprise Password Managers (6th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (6th)
Symantec Siteminder
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (12th), Web Access Management (1st)
 

Mindshare comparison

As of October 2025, in the Access Management category, the mindshare of CyberArk Identity is 3.6%, up from 2.3% compared to the previous year. The mindshare of Symantec Siteminder is 2.9%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.6%
Symantec Siteminder2.9%
Other93.5%
Access Management
 

Featured Reviews

Jai Anand - PeerSpot reviewer
Has strengthened identity controls and improved regulatory compliance across global operations
The initial deployment is complex and requires many users, making it more suitable for larger enterprises. It requires a number of users to get it deployed, particularly for on-premises deployments. This typically involves a lot of initial planning, setup, and configuration. Another important consideration is the cost. It can be quite expensive, making it more suitable for larger enterprises rather than small businesses or startups. The learning curve is also significant due to the numerous features and configurations available. Some features necessitate a detailed analysis and understanding to effectively work with this solution. Additionally, the user interface needs some improvements. It appears outdated compared to the technology we are using in 2025. The UI seems like it's from the early 2000s, making it look considerably behind the times, about 20 to 25 years old.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about CyberArk Identity is the model that is in place."
"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."
"The initial setup is straightforward. It takes me up to an hour and a half."
"CyberArk Identity has improved our organization by enhancing our security posture and making compliance and audits much easier, plus it works for our hybrid and on-premises environments; we consider CyberArk Identity a great solution for privileged access management and complete identity lifecycle management."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The setup, via cloud, is simple."
"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."
"The single sign-on is the solution's most valuable feature"
"It's agent-based. It's convenient to deploy and integrate."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"Ease of use is very good, for administrating it. It's very well known."
"Symantec Siteminder Is both scalable and stable."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"It is pretty easy to learn."
"As our identity model continues to mature, probably the Federation is most valueable."
 

Cons

"The user interface needs some improvements. It appears outdated compared to the technology we are using in 2025. The UI seems like it's from the early 2000s, making it look considerably behind the times, about 20 to 25 years old."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"One area for improvement is the complexity of the learning curve for new users."
"One area for improvement is the complexity of the learning curve for new users."
"We would like to see an improvement in the ability to manage mobile devices."
"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which could be addressed for better service."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"While I have some integration with a few major providers, support for more would be advantageous."
 

Pricing and Cost Advice

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing of CyberArk Identity is competitive."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"CyberArk Identity is an expensive solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
30%
Insurance Company
12%
Manufacturing Company
7%
Transportation Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer. For CyberArk Identity, you need knowle...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about CyberArk Identity vs. Symantec Siteminder and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.