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CyberArk Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (10th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Symantec Siteminder
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
 

Mindshare comparison

As of February 2026, in the Access Management category, the mindshare of CyberArk Identity is 3.5%, up from 2.7% compared to the previous year. The mindshare of Symantec Siteminder is 2.8%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.5%
Symantec Siteminder2.8%
Other93.7%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The setup, via cloud, is simple."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"As soon as it is implemented, it fundamentally changes how users access systems, providing immediate security benefits."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The best feature of CyberArk Identity is the single sign-on feature that offers quick and one-click access."
"Siteminder allows us to manage identity and portability control efficiently."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It is very scalable. We have a very large customer base: 75 million customers."
"The solution is easy to use for our managers."
"The single sign-on is the solution's most valuable feature"
"That seamless integration significantly improves user experience and efficiency."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"We almost never have outages nor see slowdowns."
 

Cons

"Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good user experience with access management."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"One area for improvement is the complexity of the learning curve for new users."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"They can include the Mobile Device Management (MDM) feature."
"One area for improvement is the complexity of the learning curve for new users."
"Integration or deployment is extremely difficult for CyberArk Identity."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"Some of the new protocols, like OAuth 2.0, could be improved."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"While I have some integration with a few major providers, support for more would be advantageous."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"Siteminder needs to improve its user experience."
 

Pricing and Cost Advice

"There is an initial license and then there is a subscription needed."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The solution is cheap and I rate its pricing an eight out of ten."
"CyberArk Identity is an expensive solution."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The pricing of CyberArk Identity is competitive."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"I recommend conducting a PoC on every available product before choose one."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
25%
Insurance Company
9%
Marketing Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about CyberArk Identity vs. Symantec Siteminder and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.