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CyberArk Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (9th), Authorization Software (3rd), Enterprise Password Managers (7th), User Entity Behavior Analytics (UEBA) (10th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Symantec Siteminder
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
 

Mindshare comparison

As of February 2026, in the Access Management category, the mindshare of CyberArk Identity is 3.5%, up from 2.7% compared to the previous year. The mindshare of Symantec Siteminder is 2.8%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
CyberArk Identity3.5%
Symantec Siteminder2.8%
Other93.7%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is straightforward. It takes me up to an hour and a half."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"Overall, I would rate CyberArk Identity a nine out of ten."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It's quite scalable."
"It is very scalable. We have a very large customer base: 75 million customers."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"The solution is easy to use for our managers."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
 

Cons

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"They could improve their UI and make everything more user-friendly."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"Room for improvement for CyberArk Identity might be on the support side, as they constantly improve with new features and remove redundant ones, integrating multiple steps into a single one for easier use; however, this is not just CyberArk Identity, as many vendors start with basic troubleshooting services without recognizing that knowledgeable users often reach out after exhausting those options."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"We would like to see an improvement in the ability to manage mobile devices."
"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The technical support could be better."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"Siteminder needs to improve its user experience."
"To add more value to this solution it needs to be more user-friendly."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"While I have some integration with a few major providers, support for more would be advantageous."
 

Pricing and Cost Advice

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The solution is cheap and I rate its pricing an eight out of ten."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"CyberArk Identity is an expensive solution."
"The pricing of CyberArk Identity is competitive."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The solution's pricing is competitive."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"The licensing is fair for this solution."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"I recommend conducting a PoC on every available product before choose one."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
25%
Insurance Company
9%
Marketing Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about CyberArk Identity vs. Symantec Siteminder and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.