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CyberArk Privileged Access Manager vs NetIQ Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
217
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
NetIQ Identity Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Management (IM) (18th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 19.0%, down 23.1% compared to last year.
NetIQ Identity Manager, on the other hand, focuses on User Provisioning Software, holds 3.5% mindshare, down 4.1% since last year.
Privileged Access Management (PAM)
User Provisioning Software
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped from an auditing perspective identify who has access to privileged accounts."
"CyberArk's capabilities and functionality outperform other solutions."
"Provides improved security around having your credentials locked down and rotated regularly."
"The feature that I like the most is the Privileged Session Manager."
"The password rotation and cyber gateway have been quite useful."
"Password rotation, session recording & isolation and on-demand privileges."
"We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant."
"I feel that CyberArk Privileged Access Manager has a very well-stabilized connection, and the user interface is very good. The monitoring and data retrieval services are easy to understand."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The product is easy to use."
"NetIQ does not have a limit on the number of users."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"I like the eDirectory feature."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
 

Cons

"Transitioning from a traditional on-premises deployment to the privileged cloud has resulted in losing access to many logs and administrative tools typically available on the back end."
"The product is complex and requires extensive configuration."
"The solution should be able to mitigate internal threats"
"The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"The web interface has come a long way, but the PrivateArk client seems clunky and not intuitive. It could use an update to be brought up to speed with the usability of PVWA."
"I feel that the customization complexity requires training for new users. When we are implementing it, it is quite tricky."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The interface is old and outdated, and the design software seems archaic."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The integrations must be made easier."
"The vendor must provide an easier console for configuring things for smaller customers."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
 

Pricing and Cost Advice

"Licensing fees are paid on a yearly basis."
"It is in line with its competitors, but all such solutions cost too much money."
"In comparison to other products on the market, CyberArk is a more costly product."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"CyberArk Enterprise Password Vault's pricing is reasonable."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The price of the solution is a bit high and could be reduced."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
13%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Novell Identity Manager
 

Overview

 

Sample Customers

Rockwell Automation
Sheetz
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: March 2025.
845,406 professionals have used our research since 2012.