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D3 Security vs Splunk SOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
D3 Security
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Security Incident Response (10th), Security Orchestration Automation and Response (SOAR) (21st), AI-SOC (29th), AI-Powered Security Automation (6th)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Muhammad Aamir Riaz - PeerSpot reviewer
Senior Manager Security Operation Center at The Bank of Punjab
Offers open API for integrating any available tools without any recurring costs
Before committing, I recommend a Proof of Concept (POC) or demo first. This way, you can see if the product aligns with your specific use cases and security needs. Knowledge transfer is key, and D3 Security's team excels in this area. During the POC, your analysts gain valuable product knowledge, putting them ahead of the curve for deployment. In our case, the learning curve was steep initially, but by the end of the POC, my team was already building playbooks independently. D3 Security also schedules dedicated knowledge transfer sessions during the POC, making it a win-win for both parties. Since technology transfer is crucial for government entities like ours, this approach eliminates the need for additional learning after deployment, unlike with certain competitors like the Fortinet FortiSOAR case. While Fortinet FortiSOAR achieved the desired tasks, its knowledge transfer process was lacking, leaving us with a shaky foundation. D3 Security's approach solidifies the learning and empowers our team. Overall, I would rate the solution an eight out of ten.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"With Torq, I automate actions while achieving SLA compliance and streamline alert investigation processes much better."
"Almost four or five hours of work is now completed in four or five minutes."
"What I appreciate most about Torq is that it is an essential part of our system."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"It is an out-of-the-box automated integration with our 20 departments. We perform L1 LiveOps automatically through the portal."
"The solution's valuable feature is its GUI. It has more than 450 connectors, which are excellent for connecting devices and automating integration. The solution has all the features we need. We deployed it in our environment, and it's fully integrated. Thanks to their open APIs, the seamless integration makes everything work well together."
"Splunk SOAR helps my team prioritize and respond to security alerts and incidents very effectively because it automates many of the manual tasks for us."
"The visibility for Splunk SOAR is extremely clear and very user-friendly and intuitive."
"Surprisingly, the mobile app is valuable because it is very convenient for our on-call analysts to respond and get alerted to security alerts and events wherever they are. We are able to harness the power of Splunk SOAR and everything that we are doing, and we are also able to alert our on-call analysts 24/7. From their mobile phone, they can respond to those alerts."
"I have found all the security automation platform features of Splunk SOAR to be good, and the automation playbook development is highly useful."
"In terms of deployment, there were no issues. It was pretty seamless."
"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."
"Splunk SOAR helps in automating a lot of tasks, reduces man-hours, reduces response time since everything is automated, and it requires less human interaction."
"Splunk SOAR helps reduce my mean time to detect significantly and enhances it very well; it reduces the mean time to detect by approximately 70%."
 

Cons

"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"However, we did encounter some problems with custom steps, which definitely affected our progress, and the speed of bug fixes is also a bit slower than expected."
"Torq does extensive marketing saying that SOAR is dead and markets itself as an all-in-one solution, but this is not actually true."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The reporting, especially custom reporting, needs to be improved. Additionally, it would be better if it could be hosted on Linux."
"Reporting needs improvement. MTTR and MTTD metrics aren't directly available in playbooks and require manual effort to achieve."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
"Improving the integration ecosystem can raise the quality of the bottom tier of the integrations so that they can work better out of the box."
"I would like to see easier playbook development, better troubleshooting, debugging, and more intuitive improved integrations and documentation, which would also make automation easier to maintain."
"The pricing is on the expensive side compared to other players in the market who are more cost-effective."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"While support is available, the resources around Splunk SOAR are more homegrown by other users, and discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
 

Pricing and Cost Advice

Information not available
Information not available
"I found the price of Splunk SOAR to be good."
"Splunk SOAR is more expensive compared to other options for SOAR."
"The licensing cost is reasonable."
"Splunk SOAR is an expensive solution for an organization of our size."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The cost is high and the licensing is on an annual basis."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
Comms Service Provider
26%
Computer Software Company
12%
Outsourcing Company
12%
Construction Company
9%
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise13
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise54
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
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What needs improvement with Splunk Phantom?
The steep learning curve for custom playbooks requires solid Python and API familiarity, and there are some issues se...
What is your primary use case for Splunk Phantom?
The main use case that I have been using, and many customers are asking for, is automation, specifically automated al...
 

Also Known As

No data available
No data available
Phantom
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
S&P Global, Scotiabank, Cybereason, Cummins
Recorded Future, Blackstone
Find out what your peers are saying about D3 Security vs. Splunk SOAR and other solutions. Updated: September 2026.
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