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Datadog vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Datadog increases efficiency with improved monitoring and incident response, reducing downtime and costs despite difficulty in quantifying exact financial benefits.
Sentiment score
6.0
NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
IT Manager at Liberty Mutual Insurance
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
Sr. Cloud Infrastructure Engineer at a tech vendor with 51-200 employees
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
QA Engineer at Townsquare Interactive
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.
IT Support at Team Trinet
 

Customer Service

Sentiment score
6.7
Datadog's support is generally responsive and effective, though occasionally slow, with valuable customer service and knowledgeable assistance.
Sentiment score
7.3
NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Applications Web Services Technical Engineer at Ace Hardware
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
Systems Administrator at Townsquare Interactive
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
Security Engineer at Invitation Homes
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
 

Scalability Issues

Sentiment score
7.6
Datadog efficiently scales and integrates with cloud infrastructures, though some users face challenges with cost management.
Sentiment score
8.1
NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.
Datadog's scalability has been great as it has been able to grow with our needs.
IT Manager at Liberty Mutual Insurance
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Systems Administrator at Townsquare Interactive
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
Senior Custom Software Development Consultant at a tech vendor with 501-1,000 employees
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
The scalability of NinjaOne is good; we can add more as we grow.
IT Support at Team Trinet
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its reliability, minimal downtime, improved stability, and light resource usage, with quick resolution of issues.
Sentiment score
8.0
Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Security Engineer at Invitation Homes
Datadog seems stable in my experience without any downtime or reliability issues.
Full Stack Developer at Townsquare Interactive
Datadog seems to be more stable, and I really want to have a complete demo before making a call to decide on this.
Enterprise solution architect at a manufacturing company with 10,001+ employees
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
 

Room For Improvement

Customers seek improved performance, simplified interface, predictable pricing, enhanced integration, and intuitive features in Datadog for better usability.
Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
Operations Manager at a financial services firm with 1,001-5,000 employees
We want to be able to customize the cost part, and we would appreciate more granular access control.
Service Manager at PwC
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
Senior Software Engineer at Los Angeles Times Communications, LLC
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
 

Setup Cost

Datadog's pricing is flexible, influenced by organization size and usage, but monitoring is essential to manage potential extra costs.
NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.
The setup cost for Datadog is more than $100.
Senior Performance and Architecture Analyst at a manufacturing company with 10,001+ employees
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
Applications Web Services Technical Engineer at Ace Hardware
My experience with pricing, setup cost, and licensing is that it is really expensive.
Senior Site Reliability Engineer at a wholesaler/distributor with 5,001-10,000 employees
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
 

Valuable Features

Datadog delivers real-time monitoring and insights with intuitive UI, enhancing performance optimization, scalability, and cross-team collaboration.
NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Senior Software Engineer at Los Angeles Times Communications, LLC
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Senior Site Reliability Engineer at a wholesaler/distributor with 5,001-10,000 employees
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
Security Engineer at Invitation Homes
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (5th), AI Observability (1st)
NinjaOne
Ranking in Network Monitoring Software
24th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Datadog is 2.4%, down from 3.7% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Datadog2.4%
NinjaOne0.8%
Other96.8%
Network Monitoring Software
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise99
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Status Pros, Mitchell and Company
Find out what your peers are saying about Datadog vs. NinjaOne and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.