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Dayforce HCM vs MHR iTrent comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dayforce HCM
Ranking in Cloud HCM
11th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Management (19th), Talent Intelligence (12th)
MHR iTrent
Ranking in Cloud HCM
24th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (22nd)
 

Mindshare comparison

As of November 2026, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.4%, down from 3.4% compared to the previous year. The mindshare of MHR iTrent is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Dayforce HCM2.4%
MHR iTrent1.1%
Other96.5%
Cloud HCM
 

Featured Reviews

Thomas Noorkah - PeerSpot reviewer
Director of Enterprise Financial Systems at City of Columbus
Greatly improved our efficiency with its integrated time and attendance module
Dayforce has given us near to real-time access to time sheets and clockings since it has an integrated time and attendance module. Within six minutes of someone clocking in, we can see them on the timesheets. Dayforce has enabled us to smooth out our payroll system so not everything is happening at the end of the payroll cycle. We can see the impacts during the week and make it a lot more manageable. It's also been helpful for benefits administration with employees being able to file life and work events online. They can access their pay stubs, request leave, change their address, update their direct deposit details, and other things. We've become much more efficient, and much less paper driven.
reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The implementation was through a team assigned to us by Ceridian. They were extremely knowledgeable and it made the implementation go very smoothly."
"We needed a comprehensive HR software solution, and we found it with Ceridian Dayforce."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"Employees like being able to see what entitlements/balances that they have for their time away."
"Our employee benefits enrollment is managed through Ceridian Dayforce, which makes for a limited manual process."
"It has created efficiencies in HR and Payroll by eliminating double entry into two systems, implementing a time clock feature for hourly employees, and by having a downloadable general ledger (G/L) constructing journal entering for payroll."
"The solution's payroll portion is very streamlined."
"Ceridian Dayforce HCM is a stable product."
"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
 

Cons

"I would like to see more built-in forms, like government issued forms (T2200). This would save a lot of time during the year-end process."
"The solution has a lot of glitches."
"Dayforce has its gaps like every HR system, but nothing comes to mind at the moment."
"The solution's dashboards and geofencing could be improved."
"The reporting could be improved."
"Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users."
"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."
"An area for improvement could be a little more testing before implementing hotfixes to make sure they do not interfere with any active customized products."
"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
 

Pricing and Cost Advice

"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."
"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."
"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."
"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."
"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."
"We found the setup costs and pricing to be very reasonable."
"Negotiate for everything you want."
"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Construction Company
8%
Financial Services Firm
8%
Outsourcing Company
7%
Comms Service Provider
12%
Retailer
10%
Outsourcing Company
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise5
No data available
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

ACCO Brands
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about Dayforce HCM vs. MHR iTrent and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.