

Dell NetWorker and Dell PowerProtect Backup Services compete in the backup and recovery space. Dell PowerProtect Backup Services appears more appealing due to its advanced features, despite higher costs, while Dell NetWorker offers strengths in pricing and support.
Features: Dell NetWorker is recognized for diverse platform support, scalability, and effective operation across various IT environments. Dell PowerProtect Backup Services distinguishes itself with advanced data protection features, seamless cloud integration, and a comprehensive suite suitable for organizations aiming for modern technology. Differences highlight Dell NetWorker's legacy strengths against Dell PowerProtect's integrated cloud capabilities.
Ease of Deployment and Customer Service: Dell NetWorker follows a traditional deployment model with solid support, ideal for simpler on-premises setups. Dell PowerProtect Backup Services offers streamlined cloud-based deployment, providing flexibility and scalability. Its support is more responsive and tailored to diverse customer needs, focusing on modern, adaptable service offerings.
Pricing and ROI: Dell NetWorker generally involves lower upfront setup costs, appealing to budget-conscious buyers, but ROI might be impacted by ongoing maintenance. Dell PowerProtect Backup Services requires a higher initial investment yet potentially yields superior ROI through advanced features and efficient resource utilization, highlighting the choice between cost-effectiveness and long-term value.
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
Some of the returns on investment I see with this product are security and saving time.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
The skill of the support is good, but the response time is something that needs to be better.
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
I've always rated Dell with excellent support.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
The one thing that we found is that they were not scalable.
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
There's never an issue with the data, so the encryption works excellently.
We have not had any performance issues.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
allowing us to get that final single pane of glass to function with everything in the product suite
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center.
The licensing cost is somewhat expensive.
Dell PowerProtect Backup Services costs us around 10 grand.
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
That pricing was a big factor in selecting the product, along with the fact that we use many other Dell products in our environment.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.
Some of the returns on investment I see with this product are security and saving time.


| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 38 |
Dell NetWorker offers an intuitive interface, broad compatibility, and strong deduplication capabilities. It's designed for backup and recovery in VMware environments, providing seamless integration with Data Domain and support for large databases.
Focusing on efficient backup and recovery, Dell NetWorker supports physical and virtual servers, ensuring data protection and continuity. It features Client Direct for efficient data handling, automates and centralizes backup tasks, and is known for its robust performance. Some areas of improvement include enhancing deduplication, documentation, reporting, cloud vendor integrations, and third-party storage solutions compatibility. With complex configuration and scaling challenges, it requires skilled personnel for optimal use. Enhanced VMware, Hyper-V, and Microsoft Exchange support is needed, as is improved technical support and stability.
What are Dell NetWorker's key features?Dell NetWorker is implemented across industries like telecommunications, astronomy, and banking, primarily for backup and recovery across physical and virtual servers. Companies utilize it for secure data storage, safeguarding critical systems, and managing sizable databases. Many integrate it with VMware, leveraging its capabilities for data restoration to ensure business continuity.
Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.
PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.
What are the key features of Dell PowerProtect Backup Services?In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.
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