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Dell PowerProtect Backup Services vs HPE Zerto Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Dell PowerProtect enhances ROI with security, cost savings, efficient restoration, reduced overheads, improved recovery, and strengthened data protection.
Sentiment score
6.9
HPE Zerto Software enhances ROI by minimizing downtime, reducing costs, and streamlining processes with ease of use and ransomware protection.
Storage savings have been approximately fifty to seventy percent reduction in backup storage through compression and deduplication.
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.
Pre Sales Manager at a tech services company with 51-200 employees
Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.
VP Of Security at NatureFresh™ Farms
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
 

Customer Service

Sentiment score
5.4
Dell PowerProtect Backup Services support is efficient, with skilled server support preferred, despite occasional slow technical response times.
Sentiment score
7.5
HPE Zerto Software support is praised for responsiveness, expertise, and quick resolutions, though complex issues may face delays.
The skill of the support is good, but the response time is something that needs to be better.
Oficial Senior at a financial services firm with 1,001-5,000 employees
That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.
VP Of Security at NatureFresh™ Farms
I've always rated Dell with excellent support.
System Administrator
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.2
Dell PowerProtect Backup Services offers scalable, efficient management for diverse workloads, supporting organizational growth and storage expansion needs.
Sentiment score
7.5
HPE Zerto Software offers seamless scalability in diverse environments, supporting large-scale deployments and smooth integration with minimal issues.
The one thing that we found is that they were not scalable.
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services handles multi-cloud workloads efficiently across edge, core, and cloud environments with centralized management and consistent data protection policies.
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.
Pre Sales Manager at a tech services company with 51-200 employees
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a manufacturing company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
 

Stability Issues

Sentiment score
8.3
Dell PowerProtect Backup Services offers reliable encryption, regional replication, and cyber recovery with minimal downtime, swiftly resolved by support.
Sentiment score
8.0
HPE Zerto Software is highly reliable and stable, with smooth performance, easy management, and effective replication capabilities.
If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.
Pre Sales Manager at a tech services company with 51-200 employees
The platform has provided consistent backup solution performance and reliable recovery capabilities.
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
There's never an issue with the data, so the encryption works excellently.
System Administrator
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Room For Improvement

Dell PowerProtect Backup Services needs better support, enhanced features, improved UI, compliance, multi-cloud integration, and price adjustments.
HPE Zerto users seek enhanced hypervisor support, cloud integration, user interface, multi-tenancy, automation, API integration, and simplified licensing.
allowing us to get that final single pane of glass to function with everything in the product suite
VP Of Security at NatureFresh™ Farms
Dell PowerProtect Backup Services could improve by providing more proactive alerts and predictive monitoring to identify potential issues before they impact operations.
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.
Oficial Senior at a financial services firm with 1,001-5,000 employees
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
 

Setup Cost

Dell PowerProtect is cost-efficient with reliable recovery but could improve in affordability and pricing model simplicity.
HPE Zerto Software offers competitive pricing with robust features, valued for its cost-effectiveness and ease of use despite higher costs.
The main areas for improvement are providing more flexible licensing options, simpler pricing, and more cost-efficient scaling for growing cloud workloads.
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services costs us around 10 grand.
System Administrator
Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.
Pre Sales Manager at a tech services company with 51-200 employees
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
 

Valuable Features

Dell PowerProtect Backup Services offers ease of use, cloud integration, robust security, scalability, and efficient data restoration.
HPE Zerto Software offers seamless disaster recovery, continuous protection, and flexible integration, enhancing efficiency and reliability for businesses.
We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.
VP Of Security at NatureFresh™ Farms
The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware.
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Dell PowerProtect Backup Services has positively impacted our organization because in cases where we have a system shutdown or failure, we have not lost any data.
IT architect at a manufacturing company with 10,001+ employees
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
23rd
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
HPE Zerto Software
Ranking in Backup and Recovery
2nd
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
360
Ranking in other categories
Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st), Autonomous Operational Resilience (1st)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect Backup Services is 0.3%. The mindshare of HPE Zerto Software is 1.8%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
HPE Zerto Software1.8%
Dell PowerProtect Backup Services0.3%
Other97.9%
Backup and Recovery
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Automated cloud backups have strengthened ransomware recovery and reduced laptop data loss
The best features Dell PowerProtect Backup Services offers include source-side deduplication. The lightweight agent resides on the client, deduplicates data locally before transmitting, and only uploads the unique or modified blocks, which drastically minimizes bandwidth utilization and saves the cloud storage footprint, rather than transferring massive data blocks over the internet and duplicating them at the storage target. Another valuable feature is the air-gapped encrypted storage. The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware. The zero egress restore model is also significant. A massive pain point with cloud-native storage is the fee structure, but Dell PowerProtect Backup Services stands out by allowing unlimited full restore points without charging data egress fees, which represents a huge cost to enterprises. Unified multi-workload management provides the ability to control data from Microsoft 365, SaaS applications, distributed employee laptops, or virtual machine servers in a single centralized pane of glass, which eliminates the need to jump between different backup solutions. The impact of Dell PowerProtect Backup Services on my organization has been positive. The backup process has become more reliable and automated, reducing the need for manual intervention and lowering the risk of missed backups. Recovery time has improved, allowing us to restore critical systems and data much faster during incidents. The platform's deduplication and compression capabilities have helped us reduce storage costs while optimizing backup efficiency. Additionally, its centralized management and reporting gives us visibility into our data protection environment, making it easier to monitor compliance and identify potential issues before they become problems.
AF
DevOps Engineer at a media company with 201-500 employees
Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery
The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Outsourcing Company
28%
Construction Company
22%
Financial Services Firm
8%
Comms Service Provider
6%
Outsourcing Company
10%
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business94
Midsize Enterprise93
Large Enterprise207
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
Regarding my experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services, it is quite positive. While the initial investment and licensing cost are higher than some alt...
What needs improvement with Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services could be improved in several areas. The user interface could be simplified to make day-to-day administration and troubleshooting more intuitive. Reporting and anal...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services is generally used for cloud native data protection and securing SaaS applications like Microsoft 365. It operates as a fully managed backup-as-a-service, allowing ...
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What is your experience regarding pricing and costs for Zerto?
My experience with pricing, setup cost, and licensing is good.
What needs improvement with Zerto?
HPE Zerto Software's GUI needs modernization to match the flexibility and user experience of other HPE software solutions, as there is still room for improvement in software-level flexibility and t...
 

Also Known As

No data available
Zerto Virtual Replication
 

Overview

 

Sample Customers

Information Not Available
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Dell PowerProtect Backup Services vs. HPE Zerto Software and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.