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Dell NetWorker vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Backup and Recovery
65th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.2%, down from 3.0% compared to the previous year. The mindshare of IBM ProtectTIER is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
IBM ProtectTIER0.7%
Other98.1%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features are scalability, virtual environment protection, and the migration to OneCloud feature."
"The solution is very stable, especially if you are using a RAC environment."
"The main advantages of the product are price and support."
"Very user-friendly with a good interface."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible."
"The response time of the tech support is swift, and the support is fantastic."
"There are no problems in terms of stability."
"In terms of stability, I've found it to be very stable."
"The most valuable feature is the incremental backup."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The solution is highly stable."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"The most valuable features are the self-service features and the ability to search the data."
 

Cons

"The user interface has to be improved"
"NetWorker's major problem is its legacy software."
"The licensing cost is somewhat expensive."
"I would not recommend this solution, we are switching to Veeam, and I would recommend it."
"Since they are going to stop developing this solution, I cannot recommend it to others."
"The management of Dell Networker is quite cumbersome."
"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
"The implementation process could be improved."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"IBM ProtectTIER could improve by being more user-friendly."
"Setting up the system to work with legacy equipment is a bit complex at times."
"It is unmanageable. Support would be good."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
 

Pricing and Cost Advice

"It's approximate, but I believe we pay around $20-30,000 a month in licensing."
"We use a license without a time term. We just need to buy additional support when needed."
"Low cost is key."
"The tool is pricey."
"Licensing is based on the number of terabytes, so you need to purchase packages."
"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."
"The pricing is okay."
"It is inexpensive compared to new products."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"This solution is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
11%
Manufacturing Company
8%
Construction Company
6%
Construction Company
20%
Manufacturing Company
17%
Financial Services Firm
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
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Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell NetWorker vs. IBM ProtectTIER and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.