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DocStar ECM vs N-able Passportal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocStar ECM
Ranking in Document Management Software
12th
Average Rating
9.6
Number of Reviews
7
Ranking in other categories
Enterprise Content Management (27th)
N-able Passportal
Ranking in Document Management Software
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (15th)
 

Mindshare comparison

As of May 2026, in the Document Management Software category, the mindshare of DocStar ECM is 3.3%, up from 1.7% compared to the previous year. The mindshare of N-able Passportal is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
N-able Passportal1.7%
DocStar ECM3.3%
Other95.0%
Document Management Software
 

Featured Reviews

it_user255402 - PeerSpot reviewer
President/Owner with 51-200 employees
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.
Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…
Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Straightforward software saves time with its simplicity and useful password management features
Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have some very compelling case studies with a very positive ROI."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
"The ROI we have received would not be in dollars but in confidence from our clients."
"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."
 

Cons

"Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process"
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."
 

Pricing and Cost Advice

Information not available
"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your primary use case for N-able Passportal?
I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.
What advice do you have for others considering N-able Passportal?
I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...
 

Also Known As

docSTAR eclipse
No data available
 

Overview

 

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group
Information Not Available
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