Druva Phoenix vs Infrascale Backup & Disaster Recovery comparison

Druva and Infrascale are both solutions in the Cloud Backup category. Druva is ranked #31 with an average rating of 8.3, while Infrascale is ranked #22 with an average rating of 9.0. Druva holds a 0.9% mindshare in CB, compared to Infrascale’s 1.0% mindshare. Additionally, 88% of Druva users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

Druva Phoenix

Read 10 Druva Phoenix reviews

1,507 Views
934 Comparison Views

88% willing to recommend

Infrascale Backup & Disaste...

Read 18 Infrascale Backup & Disaster Recovery reviews

2,543 Views
1,068 Comparison Views

90% willing to recommend

Druva Phoenix

Infrascale Backup & Disaste...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 14, 2024

Infrascale Backup & Disaster Recovery and Druva Phoenix are prominent in the backup and disaster recovery space. Infrascale is preferred for its affordability and support, while Druva Phoenix leads in advanced features and value perception.

Features: Infrascale excels with hybrid cloud backup, rapid failover, and data encryption. Druva Phoenix impresses with automated backups, flexible scalability, and global deduplication.

Room for Improvement: Infrascale could enhance its scalability, user interface complexity for non-technical users, and recovery speed in certain scenarios. Druva Phoenix needs improvement in its ransomware protection across different platforms, AI tool integration, and reducing initial configuration complexity.

Ease of Deployment and Customer Service: Infrascale is recognized for a straightforward deployment and outstanding customer service, making it easy for new users to adapt. Druva Phoenix offers a seamless cloud-based setup and efficient support, yet could simplify the initial understanding of its platform for some users.

Pricing and ROI: Infrascale is known for competitive initial pricing and quick ROI, making it attractive for budget-conscious businesses. Druva Phoenix requires a higher initial investment but compensates with robust features offering substantial long-term ROI benefits.

To learn more, read our detailed Druva Phoenix vs. Infrascale Backup & Disaster Recovery Report (Updated: January 2026).

Buyer's Guide

Druva Phoenix vs. Infrascale Backup & Disaster Recovery

January 2026

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Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva Phoenix

Ranking in Cloud Backup

31st

Ranking in Disaster Recovery as a Service

7th

Ranking in Disaster Recovery (DR) Software

22nd

Ranking in SaaS Backup

12th

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

22nd

Ranking in Disaster Recovery as a Service

6th

Ranking in Disaster Recovery (DR) Software

16th

Ranking in SaaS Backup

13th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (28th)

Mindshare comparison

As of February 2026, in the Cloud Backup category, the mindshare of Druva Phoenix is 0.9%, up from 0.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Infrascale Backup & Disaster Recovery	1.0%
Druva Phoenix	0.9%
Other	98.1%

Cloud Backup

Featured Reviews

ZubeenAhmad

Tam Adobe at Murdoch Webster

Cloud backup has reduced storage costs and now delivers fast, reliable data recovery

My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

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reviewer2649186

President at a media company with 11-50 employees

Its user-friendliness and consolidated dashboard make backups and recovery very easy

Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"Druva Phoenix is easy to use and easy to start with."

"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."

"Druva Phoenix provides a return on investment and operational cost reductions after implementation."

"The initial setup was very straightforward."

"It's patch-based, so you don't have to bother about the backup server or the repository."

"I would definitively say that we have been able to make our people more productive by at least 30%."

More Druva Phoenix pros

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

More Infrascale Backup & Disaster Recovery pros

Cons

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"The product's pricing needs to be improved."

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."

"There is room for improvement in the reporting aspect of Druva Phoenix."

"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."

"Druva Phoenix should include a few reporting features that it doesn't provide currently."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"I assume clients use Druva Phoenix because it is cheaper than other products."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"I appreciate their pricing. We went for this solution for its pricing."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"Our licensing fees are billed every four months."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The licensing is based on how much data you have plus what appliances you need."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

10%

Financial Services Firm

Marketing Services Firm

Computer Software Company

11%

Healthcare Company

10%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

Questions from the Community

What needs improvement with Druva Phoenix?

While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...

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What is your primary use case for Druva Phoenix?

Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...

See all answers

What advice do you have for others considering Druva Phoenix?

Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...

See all answers

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

See all answers

What needs improvement with Infrascale Platform?

The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...

See all answers

What is your primary use case for Infrascale Platform?

I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...

See all answers

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Product Reports

Buyer's Guide

Druva Phoenix

February 2026

Download Druva Phoenix product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

January 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

CloudRanger

Infrascale Platform

Overview

Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

Druva

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Druva Phoenix vs. Infrascale Backup & Disaster Recovery

January 2026

Free Report: Druva Phoenix vs. Infrascale Backup & Disaster Recovery

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