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Druva Phoenix vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Cloud Backup
33rd
Ranking in Disaster Recovery as a Service
8th
Ranking in Disaster Recovery (DR) Software
23rd
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Cloud Backup
18th
Ranking in Disaster Recovery as a Service
6th
Ranking in Disaster Recovery (DR) Software
17th
Ranking in SaaS Backup
10th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Backup and Recovery (25th)
 

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Druva Phoenix is 0.9%, up from 0.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Infrascale Backup & Disaster Recovery1.0%
Druva Phoenix0.9%
Other98.1%
Cloud Backup
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.
reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"Druva Phoenix is easy to use and easy to start with."
"The initial setup was very straightforward."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The initial setup was straightforward and we received support from the manufacturer."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
 

Cons

"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The product's pricing needs to be improved."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
 

Pricing and Cost Advice

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"Our licensing fees are billed every four months."
"I appreciate their pricing. We went for this solution for its pricing."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The licensing is based on how much data you have plus what appliances you need."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
8%
Legal Firm
6%
Computer Software Company
12%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
 

Questions from the Community

What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
What advice do you have for others considering Druva Phoenix?
The pricing is slightly higher than other vendors. However, when considering features and security, Druva Phoenix is the best solution. If you understand the technology, Druva Phoenix is an excelle...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
 

Also Known As

CloudRanger
Infrascale Platform
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Druva Phoenix vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.