Druva Phoenix vs Infrascale Backup &amp; Disaster Recovery comparison

Druva Phoenix vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva Phoenix

Ranking in Cloud Backup

23rd

Ranking in Disaster Recovery as a Service

8th

Ranking in Disaster Recovery (DR) Software

16th

Ranking in SaaS Backup

13th

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

14th

Ranking in Disaster Recovery as a Service

5th

Ranking in Disaster Recovery (DR) Software

12th

Ranking in SaaS Backup

8th

Average Rating

8.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Backup and Recovery (17th)

Mindshare comparison

As of September 2026, in the Cloud Backup category, the mindshare of Druva Phoenix is 1.2%, up from 0.8% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.4%
Druva Phoenix	1.2%
Other	97.4%

Cloud Backup

Featured Reviews

ZubeenAhmad

Sales Support Associate at Murdoch Webster

Cloud backup has reduced storage costs and now delivers fast, reliable data recovery

My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

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Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was very straightforward."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"We chose the best one that works for us which was Druva Phoenix."

"I would definitively say that we have been able to make our people more productive by at least 30%."

"Druva Phoenix is easy to use and easy to start with."

"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."

"Druva Phoenix provides a return on investment and operational cost reductions after implementation."

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

More Druva Phoenix pros

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"The biggest lesson that I have learned from using this product is that we should have switched years before we did."

"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."

"Infrascale has been great for us and for the relationship with this client."

"Overall, this product is really solid and they're a very good company to work with."

"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."

"The initial setup was straightforward and we received support from the manufacturer."

More Infrascale Backup & Disaster Recovery pros

Cons

"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."

"The product's pricing needs to be improved."

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."

"There is room for improvement in the reporting aspect of Druva Phoenix."

"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."

"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."

More Druva Phoenix cons

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"Today, they are not as cost-efficient as many other places, but I'm comfortable, I trust the service."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"User interface and navigation are also not that good."

"The customer was probably down for about three days; this was a very difficult situation for us to be in."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"I assume clients use Druva Phoenix because it is cheaper than other products."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"The licensing is based on how much data you have plus what appliances you need."

"I appreciate their pricing. We went for this solution for its pricing."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

More Infrascale Backup & Disaster Recovery pricing and cost advice

See which vendors are best for you

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914,262 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Computer Software Company

Outsourcing Company

13%

Construction Company

12%

Healthcare Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	2
Large Enterprise	7

Questions from the Community

What needs improvement with Druva Phoenix?

While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...

What is your primary use case for Druva Phoenix?

Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...

What advice do you have for others considering Druva Phoenix?

Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

What needs improvement with Infrascale Platform?

In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...

What is your primary use case for Infrascale Platform?

My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...

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Product Reports

Druva Phoenix

Download Druva Phoenix product report

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Also Known As

CloudRanger

Infrascale Platform

Overview

Druva Phoenix offers an easy-to-use, secure, and cost-effective cloud backup solution with simplified management and efficient data protection capabilities.

Druva Phoenix is designed for environments needing straightforward setup and automated off-site backups without on-premises requirements. It provides global deduplication, optimizing storage and costs while offering robust ransomware protection through air-gapped environments. Users value its easy integration with cloud providers like AWS, flexible retention options, and strong disaster recovery capabilities. However, it requires enhancements in reporting, support for diverse OS platforms, and more flexibility in backup locations. Concerns include its deployment in hybrid models and pricing for not-for-profits. Technical support responsiveness also needs improvement.

What are Druva Phoenix's key features?

Ease of Use: Quick setup with automated backups off-site.
Global Deduplication: Charges only for reduced data, optimizing costs.
Ransomware Protection: Air-gapped environments enhance security.
Cloud Integration: Seamless backup with AWS and cloud platforms.
Disaster Recovery: Strong capabilities within AWS infrastructure.

What benefits do users experience with Druva Phoenix?

Cost-Effectiveness: Reduced data charges decrease expenses.
Security: Enhanced ransomware protection and data security.
Efficiency: Simplified management without on-premises hardware.
Scalability: Facilitates data protection via cloud backup solutions.

Druva Phoenix is widely used for backing up virtual environments, physical servers, and SQL workloads. It supports Hyper-V, VMware, Nutanix, and Azure backups, particularly aiding clients in the pharmaceutical industry. By modernizing data backup, it eliminates hardware, secures data off-site, and integrates smoothly with AWS, addressing needs for local and AWS cloud backup. Despite some challenges in deployment from physical environments to cloud infrastructure, its use is prevalent among enterprises prioritizing data protection and management efficiency.

Druva

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Druva Phoenix vs. Infrascale Backup & Disaster Recovery