Druva Phoenix vs Infrascale Backup &amp; Disaster Recovery comparison

Druva Phoenix vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva Phoenix

Ranking in Cloud Backup

25th

Ranking in Disaster Recovery as a Service

6th

Ranking in Disaster Recovery (DR) Software

18th

Ranking in SaaS Backup

10th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

48th

Ranking in Disaster Recovery as a Service

8th

Ranking in Disaster Recovery (DR) Software

29th

Ranking in SaaS Backup

42nd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (63rd)

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of Druva Phoenix is 0.7%, up from 0.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Ratnodeep Roy

Lead Consultant at Stratogent

Patch-based system, offers network flexibility but Logs are not very informative for regular users

The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's patch-based, so you don't have to bother about the backup server or the repository."

"I would definitively say that we have been able to make our people more productive by at least 30%."

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."

"Druva Phoenix is easy to use and easy to start with."

"The initial setup was very straightforward."

"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

More Infrascale Backup & Disaster Recovery pros

Cons

"There is room for improvement in the reporting aspect of Druva Phoenix."

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."

"The product's pricing needs to be improved."

"Druva Phoenix should include a few reporting features that it doesn't provide currently."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"I assume clients use Druva Phoenix because it is cheaper than other products."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The licensing is based on how much data you have plus what appliances you need."

"Our licensing fees are billed every four months."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Financial Services Firm

17%

Computer Software Company

17%

Real Estate/Law Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Druva Phoenix?

Druva Phoenix is easy to use and easy to start with.

What needs improvement with Druva Phoenix?

The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.

What is your primary use case for Druva Phoenix?

We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

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Product Reports

Druva Phoenix

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Infrascale Backup & Disaster Recovery

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Infrascale Backup & Disaster Recovery report

Also Known As

CloudRanger

Infrascale Platform

Overview

Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

Druva

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Druva Phoenix vs. Infrascale Backup & Disaster Recovery