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DX Unified Infrastructure Management vs GroundWork Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
57th
Ranking in IT Infrastructure Monitoring
45th
Ranking in Cloud Monitoring Software
33rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (19th), AIOps (24th)
GroundWork Monitor
Ranking in Network Monitoring Software
101st
Ranking in IT Infrastructure Monitoring
75th
Ranking in Cloud Monitoring Software
49th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
IT Operations Analytics (22nd)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.0%, up from 0.4% compared to the previous year. The mindshare of GroundWork Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.0%
GroundWork Monitor0.4%
Other98.6%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
it_user186582 - PeerSpot reviewer
Sr PC/Client Server Analyst II at a individual & family service with 10,001+ employees
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change.
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change It would be nice to have a centralized client-settings management. At the moment, the client settings have to be changed individually. I've used it since 2011. The deployment of the new server…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"We have found that the ROI with this solution is that the features available allow us to spot potential issues before they occur and cause problems for our customers."
"Optimizes delivery of managed IT services with CA Nimsoft Monitor."
"As a simple solution for monitoring it's pretty handy, simple to use, very customizable, and integrates with Salesforce."
"One of the most valuable features would be the out-of-the-box capability; it's extremely capable from day one, not a lot of customization is required in order to implement it within your environment, and I think that's just a huge resource win from a time-measurement perspective."
"Again, I can not say enough the cohesiveness of the product; it's not multiple different piecemeal products that have to be configured to work together, it's all one product under the hood, and it does what it says it does."
"UIM is easy to use and configure and easy to implement and to get up and running out of the box."
"CA UIM meets all of these at a less expensive price than the other large vendors."
"It's easy to setup and the plugins are easy to write."
 

Cons

"I would like to see them improve integrations with other CA products to use the data on dashboards and more widgets on UIM dashboards."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly."
"Customer Service: Poor when compared to other CA groups I have worked with. Technical Support: First line - excellent. Getting beyond first line - a battle."
"It would be good to implement views showing the aggregated status graphically."
"There are potential issues with the flexibility for the number of devices that we have because the scalability-performance issue is not fully vetted."
"Yes, we did encounter on some stability issues earlier."
"Deploying an agent leaves much to be desired."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
11%
Marketing Services Firm
7%
Performing Arts
7%
Construction Company
29%
Financial Services Firm
17%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
GWOS
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Swiss Life, JBFCS, Capital Markets Cooperative Research Centre
Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: April 2026.
894,738 professionals have used our research since 2012.