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DX Unified Infrastructure Management vs GroundWork Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
57th
Ranking in IT Infrastructure Monitoring
44th
Ranking in Cloud Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (20th), AIOps (26th)
GroundWork Monitor
Ranking in Network Monitoring Software
101st
Ranking in IT Infrastructure Monitoring
76th
Ranking in Cloud Monitoring Software
49th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
IT Operations Analytics (22nd)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 1.0%, up from 0.4% compared to the previous year. The mindshare of GroundWork Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
DX Unified Infrastructure Management1.0%
GroundWork Monitor0.4%
Other98.6%
Network Monitoring Software
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
it_user186582 - PeerSpot reviewer
Sr PC/Client Server Analyst II at a individual & family service with 10,001+ employees
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change.
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change It would be nice to have a centralized client-settings management. At the moment, the client settings have to be changed individually. I've used it since 2011. The deployment of the new server…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are, I would say, the flexibility and the performance."
"There really is no perfect monitoring tool, CA UIM is really the best of breed if you need monitoring for all Operating Systems and a large list of diverse applications."
"The most valuable feature for us are the way it brings silo products together that we've invested in over the years, and it allows us to consolidate our views for our customers."
"CA UIM comes out on top very often as it excels in all four of the above criteria, and is also easy to deploy and comparably simple to operate."
"Basically, the most valuable feature is the ability to scale and quickly allow us to deploy an infrastructure management solution to our clients in a very timely manner, across the board, using many different technologies; so, storage, databases, OSs, and synthetic monitoring, things like that."
"One of the most valuable features would be the out-of-the-box capability; it's extremely capable from day one, not a lot of customization is required in order to implement it within your environment, and I think that's just a huge resource win from a time-measurement perspective."
"For me, the most valuable feature is multi-tenancy as it can monitor networks and applications simultaneously."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"It's easy to setup and the plugins are easy to write."
 

Cons

"Maybe a little bit more on the reporting side. It does integrate with a product called iReport, but that's very cumbersome to use."
"The robots are a bit unstable sometimes, we often encounter robot inactive alerts even though the service is running."
"If there was a way to better harvest information from other sources to configure the components, it would make it easier to do."
"The fresh technology should have been out a long time ago, but it appears to be we're catching up on the UIM, because Microsoft basically says they are not going to support the fresh, starting next year."
"Customer support is good, but sometimes needs bit of urgency from a CA engineer to look at the issue."
"Some aspects of it can be complex."
"Support SLA for response and resolution is pathetic, even the quality of resolution is not up to the level of expectations."
"Very complex, little documentation and NMS is more of a middleware to build your own monitoring on top of, rather than an end-to-end system."
"Deploying an agent leaves much to be desired."
 

Pricing and Cost Advice

"CAD $400,000 annually."
"The license cost depends on the number of probes and robots."
"Reasonable setup cost and licensing prices."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Construction Company
16%
Manufacturing Company
8%
Marketing Services Firm
6%
Construction Company
28%
Financial Services Firm
20%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
GWOS
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Swiss Life, JBFCS, Capital Markets Cooperative Research Centre
Find out what your peers are saying about Zabbix, SolarWinds, Auvik and others in Network Monitoring Software. Updated: June 2026.
902,495 professionals have used our research since 2012.