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Entrust GetAccess [EOL] vs Symantec Siteminder comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust GetAccess [EOL]
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st), Access Management (13th)
 

Featured Reviews

Tareq Elqadah - PeerSpot reviewer
Regional Sales Manager at Cyber Knight Technologies FZ LLC
A scalable solution that can be used for hardware-based authentication
Entrust GetAccess is used for hardware-based authentication, mainly for users The most valuable feature of Entrust GetAccess is its performance. Entrust GetAccess is a very expensive solution, and its pricing could be improved. I have been using Entrust GetAccess for two years. Entrust…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Entrust GetAccess is its performance."
"It helps protect our applications and provides identity management."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The single sign-on is the solution's most valuable feature"
"It provides a secure interface and single sign-on to a variety of different applications."
"For us, it’s the best-of-breed pick on the market today."
"It's really increased the security of our applications, and in some cases, has provided much more security."
"If you need the ability for just logging without buying an application and want good security, it’s an awesome solution."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
 

Cons

"Entrust GetAccess is a very expensive solution, and its pricing could be improved."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The technical support could be better."
"Not great. The first level of support is not up to the mark or able to understand the actual problem."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"We installed one version and there is a bug in it; from a customer perspective I would want that particular issue to be fixed rather than getting an answer that the bug will be fixed in the next version."
"They get us answers, but often they’re too slow."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
 

Pricing and Cost Advice

"We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The licensing is fair for this solution."
"The pricing is reasonable."
"CA solutions are generally expensive but for the customer the ROI is big."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Insurance Company
9%
Marketing Services Firm
8%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

GetAccess
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Telia
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo