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Entrust GetAccess [EOL] vs Symantec Siteminder comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust GetAccess [EOL]
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st), Access Management (15th)
 

Featured Reviews

Tareq Elqadah - PeerSpot reviewer
Regional Sales Manager at Cyber Knight Technologies FZ LLC
A scalable solution that can be used for hardware-based authentication
Entrust GetAccess is used for hardware-based authentication, mainly for users The most valuable feature of Entrust GetAccess is its performance. Entrust GetAccess is a very expensive solution, and its pricing could be improved. I have been using Entrust GetAccess for two years. Entrust…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Entrust GetAccess is its performance."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"CA SSO is helping us a lot in providing the access solution to the customers."
"Authentication Authorization for our websites are important because all the sites need authentication for security purposes and that has been handled pretty well all these years with SSO."
"I would totally recommend this product, but I think CA has a really good handle on what the drivers are and where the business is going in terms of application development."
"With Single Sign-On, we don't have to do anything in our system, and after they deploy the application, everything works seamlessly."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It is reliable."
 

Cons

"Entrust GetAccess is a very expensive solution, and its pricing could be improved."
"I would prefer to see their SAML integration be a more streamlined and easier interface, more like PingFederate's interface."
"The support team could work on their response time and overall competence."
"They get us answers, but often they’re too slow."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"It may be a good product, but I'd advise staying away from customizing it."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
 

Pricing and Cost Advice

"We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Outsourcing Company
14%
Construction Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

GetAccess
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Telia
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo