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Entrust GetAccess [EOL] vs Symantec Siteminder comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust GetAccess [EOL]
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (14th), Web Access Management (1st), Access Management (15th)
 

Featured Reviews

Tareq Elqadah - PeerSpot reviewer
Regional Sales Manager at Cyber Knight Technologies FZ LLC
A scalable solution that can be used for hardware-based authentication
Entrust GetAccess is used for hardware-based authentication, mainly for users The most valuable feature of Entrust GetAccess is its performance. Entrust GetAccess is a very expensive solution, and its pricing could be improved. I have been using Entrust GetAccess for two years. Entrust…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Entrust GetAccess is its performance."
"It is a pretty complete product."
"It allows us to get, again, both externally hosted and internally hosted web applications up and running using centralized credentials in short order."
"SSO affords us the opportunity to have a federated connection between our members, groups, and companies, giving providers the ability to transpose across the different Delta Dentals without having to authenticate more than once with one identity for all sites."
"It has improved our user experience quite a bit because they can log in once and go to any application they want, as long as it is integrated with SiteMinder, which was not the case before."
"It's agent-based. It's convenient to deploy and integrate."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"It is pretty easy to learn."
"The most valuable feature for us is the configuration feature; it permits us to connect our company to the offices of our subsidiaries, so when we buy a company we can connect their IT infrastructure to ours."
 

Cons

"Entrust GetAccess is a very expensive solution, and its pricing could be improved."
"We installed one version and there is a bug in it; from a customer perspective I would want that particular issue to be fixed rather than getting an answer that the bug will be fixed in the next version."
"While I have some integration with a few major providers, support for more would be advantageous."
"The look and feel was not good in the earlier product."
"The support team could work on their response time and overall competence."
"One of the features that needs improvement is the capability of implementing single sign-on in cloud."
"I think that one drawback to this product is that it's too big."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"Sometimes technical support is slow to respond, and that’s typical."
 

Pricing and Cost Advice

"We need to pay a yearly licensing fee for Entrust GetAccess, which is very expensive."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
"CA solutions are generally expensive but for the customer the ROI is big."
"I recommend conducting a PoC on every available product before choose one."
"The pricing is reasonable."
"The licensing is fair for this solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Construction Company
13%
Outsourcing Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

GetAccess
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Telia
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo