ESP Workload Automation Intelligence vs Tidal by Redwood comparison

Broadcom and Tidal Software by Redwood are both solutions in the Workload Automation category. Broadcom is ranked #23, while Tidal Software by Redwood is ranked #20. Broadcom holds a 2.0% mindshare in WA, compared to Tidal Software by Redwood’s 4.6% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

Tidal by Redwood and ESP Workload Automation Intelligence compete in the workload automation space. Tidal by Redwood shows an advantage due to its ease of integration and adaptable pricing, whereas ESP Workload Automation Intelligence's advanced analytics justify a higher initial investment.

Features: Tidal by Redwood provides robust scheduling capabilities, integration with ERP systems, and a scalable cloud model. ESP Workload Automation Intelligence emphasizes predictive analytics, proactive workload management, and real-time data monitoring.

Ease of Deployment and Customer Service: Tidal by Redwood is known for straightforward implementation and responsive technical support. ESP Workload Automation Intelligence involves a steeper learning curve but offers extensive training resources and dedicated support for complex environments.

Pricing and ROI: Tidal by Redwood's flexible pricing aligns with organizations seeking quick ROI through lower upfront costs. ESP Workload Automation Intelligence has higher setup costs but delivers long-term value in resource optimization and cost savings, particularly in larger infrastructures.

To learn more, read our detailed Workload Automation Report (Updated: December 2025).

Buyer's Guide

Workload Automation

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Mindshare comparison

As of January 2026, in the Workload Automation category, the mindshare of JAMS is 2.6%, up from 1.6% compared to the previous year. The mindshare of ESP Workload Automation Intelligence is 2.0%, down from 2.8% compared to the previous year. The mindshare of Tidal by Redwood is 4.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.6%
Tidal by Redwood	4.6%
ESP Workload Automation Intelligence	2.0%
Other	90.8%

Workload Automation

Featured Reviews

reviewer2770605

Cloud Engineer at a financial services firm with 501-1,000 employees

Has streamlined complex job scheduling across scripting languages while reducing manual effort

JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.

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reviewer1609584

Assistant Vice President at a financial services firm with 501-1,000 employees

Stable, connects with everything, and has great technical support

The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today. It's not easy to do today. You have to use other tools to accomplish things. However, if the functionality exists, we haven't tested that out yet.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."

"The planning capabilities are most valuable."

"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."

"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."

"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

More JAMS pros

"The solution can scale."

"It's easy to use and easy to administer, and it's very flexible."

"The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring."

"Tidal Automation software provides real-time monitoring and alerts, allowing users to track job progress and identify potential issues before they cause delays or errors."

"From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer."

"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."

"Tidal Automation by Redwood is a user-friendly solution."

"The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed."

"We use the solution for cross-platform, cross-application workloads. The solution’s ability to manage and monitor these workloads is very easy and accurate. We have file dependencies for running jobs. The job does not start until a file exists on a completely different server, then where the job will run. So, it is cross systems."

More Tidal by Redwood pros

Cons

"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."

"JAMS doesn't allow us to implement SOC controls. We are a company that trades stocks on the New York Stock Exchange, so all our transactions are audited. It has a feature that saves the file for only a month but doesn't segregate the data between finance and SOC-related compliance."

"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."

"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."

"There could be a better simulation for banning the termination. You have to simulate every one of the processes in order to have an idea for better planning. This kind of simulation is broken and needs improvement."

"The search capability needs to be improved because when we try to search for a job, it's hard to do."

"The monitoring of the JAMS product and its performance is an area of concern for me."

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

More JAMS cons

"The new version is going to have more web services where you could string together various web services so that you can create a workflow across multiple web services, which I don't think is there today."

"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."

"Setting up the initial product was a little hard."

"It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive."

"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."

"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."

"One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem."

"To better fit their unique needs, the solution should give more customization options."

"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."

More Tidal by Redwood cons

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."

"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."

"The product is reasonably priced, and we don't have any add-ons."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"For what it does, the product is priced very well."

"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"There are no additional costs other than the license for Fortra's JAMS which is affordable."

More JAMS pricing and cost advice

Information not available

"The solution has no hidden costs. It helps me to plan forward into the future. I know that I can add another 100 or a thousand jobs, and that's how much it will cost me today."

"Tidal is a low-cost tool and not expensive in comparison to other tools."

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"The licensing model's flexibility is awesome. The way it's licensed for us is that it's licensed per master and then per agent. We have an enterprise agreement, so we have unlimited agents, and we have it on 500 devices."

"We pay maintenance annually through Blue House of about $9,000. That's for our two environments: production and test."

"The price is reasonable in terms of the product’s functionality."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Financial Services Firm

45%

Manufacturing Company

Retailer

Insurance Company

Financial Services Firm

15%

Computer Software Company

10%

Manufacturing Company

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	18

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

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What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...

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What needs improvement with JAMS?

As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...

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Comparisons

Control-M vs JAMS

Compared 18% of the time

AutoSys Workload Automation vs JAMS

Compared 10% of the time

Redwood RunMyJobs vs JAMS

Compared 10% of the time

Stonebranch vs JAMS

Compared 9% of the time

ActiveBatch by Redwood vs JAMS

Compared 4% of the time

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Control-M vs ESP Workload Automation Intelligence

Compared 50% of the time

AutoSys Workload Automation vs ESP Workload Automation Intelligence

Compared 17% of the time

Stonebranch vs ESP Workload Automation Intelligence

Compared 13% of the time

IBM Workload Automation vs ESP Workload Automation Intelligence

Compared 6% of the time

ActiveBatch by Redwood vs ESP Workload Automation Intelligence

Compared 5% of the time

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MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 23% of the time

Control-M vs Tidal by Redwood

Compared 13% of the time

Automic Automation vs Tidal by Redwood

Compared 8% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 7% of the time

HCL Workload Automation vs Tidal by Redwood

Compared 2% of the time

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Product Reports

Buyer's Guide

JAMS

January 2026

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Buyer's Guide

Workload Automation

December 2025

ESP Workload Automation Intelligence report

Download ESP Workload Automation Intelligence product report

Buyer's Guide

Tidal by Redwood

January 2026

Download Tidal by Redwood product report

Also Known As

No data available

CA Workload Automation ESP

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

Broadcom

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.

Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.

What are JAMS's key features?

Automation & Scheduling: Flexible automation helps manage complex job schedules efficiently.
Integration: Connects seamlessly with platforms like SQL Server, SAP, and Python for diverse applications.
Centralized Job Management: A unified interface for handling thousands of jobs daily.
Dependency Management: Supports complex workflows with efficient dependency tracking.
Insightful Logging: Provides detailed logs and notifications for precise task execution.

What benefits should users look for in JAMS reviews?

Enhanced Productivity: Automates repetitive tasks, freeing up resources for strategic initiatives.
Scalability: Flexible licensing models grow with business size and needs.
Efficient Workflow Automation: Streamlines job orchestration across environments.
Responsive Support: Helps ensure smooth operations with quick troubleshooting.

In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.

JAMS Software

ESP Workload Automation Intelligence offers robust capabilities for managing complex workflows and automating tasks, ensuring efficient resource utilization and enhanced productivity within IT environments.

Designed for managing enterprise-level workflows, ESP Workload Automation Intelligence aids businesses in optimizing their operations through intelligent automation. Its intuitive automation capabilities streamline processes by reducing manual interventions and errors, leading to significantly improved efficiency. This tool is well-suited for organizations seeking to enhance scalability and adaptability while ensuring optimal performance.

What are the standout features of ESP Workload Automation Intelligence?

Predictive Analytics: Provides forecasting tools to preempt workload issues, improving planning and resource allocation.
Dashboard Visualizations: Offers real-time data views to enhance monitoring and decision-making processes.
Scalability Options: Seamlessly adapts to growing operational needs, maintaining performance and reliability.
Integration Capabilities: Easily connects with existing IT infrastructure to extend its functionality.

What benefits should users expect from ESP Workload Automation Intelligence?

Increased Efficiency: Reduces time and resources spent on managing manual workflows.
Improved Accuracy: Minimizes errors through automated task management.
Cost Savings: Decreases operational costs by automating repetitive tasks.
Enhanced Agility: Facilitates quick responses to new business demands.

ESP Workload Automation Intelligence integrates seamlessly into sectors like finance, healthcare, and telecommunications. In finance, predictive analytics ensure data-driven decisions, while healthcare benefits from its ability to manage high-volume, time-sensitive tasks, enhancing patient care and service delivery.

Broadcom

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

Sandvik, DHL, Landmark Group, SAIF

Information Not Available

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