

ExtremeCloud IQ and Ruckus Cloudpath are competitors in the cloud-based networking solutions category. ExtremeCloud IQ appears to have an upper hand due to its feature-rich offerings and strong customer service, though it comes at a higher cost.
Features: ExtremeCloud IQ provides a robust security framework, a controller-less architecture, and extensive scalability. It also offers strong monitoring and management capabilities. Ruckus Cloudpath, on the other hand, is notable for its seamless integration with existing infrastructure, user-based licensing, and ease in onboarding multiple users.
Room for Improvement: ExtremeCloud IQ faces challenges with high pricing, occasional technical support delays, and a complex initial setup. Its learning curve is also seen as steep by users. Ruckus Cloudpath could improve its licensing costs, integration with non-Ruckus platforms, and detailed logging and analysis tools are needed.
Ease of Deployment and Customer Service: ExtremeCloud IQ stands out for its availability across cloud-based environments, alongside its responsive customer service and excellent technical support. Ruckus Cloudpath is effective, especially in on-premises deployments, and has commendable but occasionally critiqued support services compared to the elaborate network of support offered by ExtremeCloud IQ.
Pricing and ROI: ExtremeCloud IQ is considered expensive but offers good ROI due to its fewer operational issues and reduced management overhead. Ruckus Cloudpath offers a flexible user-based pricing model, though some users find its pricing high. Its ROI benefits from efficient device management, but licensing costs can be a challenge.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
For a big organization, there is a high level of ROI with Ruckus Cloudpath, but when it comes to smaller organizations, it yields less ROI as it takes some time because it's not cheap, and there are customers for whom it isn't a great fit.
With on-premises and cloud options, certain scenarios make cloud more expensive while on-premises becomes cheaper.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
We have been using their products for more than ten years, and I have direct access to the Ruckus Turkey manager and also the Middle East region manager, Mr. Olivia.
They maintain a local presence and continue to support us through their technical support team.
I would rate the technical support from Ruckus as eight out of ten.
Ruckus Cloudpath is a scalable service, and I would rate its scalability as eight on a scale of one to ten.
Ruckus Cloudpath is a scalable product.
It requires some time to update, which affects real-time management.
I would rate the stability as nine out of ten.
Ruckus Cloudpath is very stable.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
I needed deep details and more thorough resources.
I would like to improve the automation aspect, ensuring that if any issues arise or alerts are detected, the cloud platform can respond and troubleshoot more effectively.
Ruckus Cloudpath is not well known in my region, and I think it should be promoted more.
The main disadvantage is the price, as it is primarily a cost issue.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
The pricing of Ruckus Cloudpath is on the expensive side.
Ruckus Cloudpath is a bit above medium in terms of pricing.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
The MMS portion is the best feature in Ruckus Cloudpath, as they can monitor the entire network intelligently with AI features that simplify the troubleshooting processes.
The solution provides powerful encryption, a secure wireless network connection through WPA enterprise connection, and advanced security tools.
The wireless devices are used to control access, transmit messages, and integrate with the main system.
| Product | Mindshare (%) |
|---|---|
| Ruckus Cloudpath | 2.4% |
| ExtremeCloud IQ | 2.0% |
| Other | 95.6% |


| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 2 |
ExtremeCloud IQ provides powerful cloud management with controller-less architecture, centralized administration, and seamless scalability, simplifying configuration and deployment while enhancing security and automation.
ExtremeCloud IQ is designed for managing wireless networks across diverse environments. It offers consolidated management for wireless LANs, access points, and switches, all integrated into a single dashboard. Known for intuitive automation and robust security features like integrated firewalls, it supports entities in educational sectors, large enterprises, manufacturing, and healthcare. Users benefit from detailed network insights while streamlined management and effective support contribute to efficiency. While offering advanced options such as Private Pre-shared Key and VLAN mapping, the system would benefit from improved configuration and stability, as well as enhanced device compatibility and reporting capabilities.
What are the standout features of ExtremeCloud IQ?In educational settings, ExtremeCloud IQ streamlines network management for schools and universities, allowing them to focus on educational excellence. Large enterprises benefit from its unified platform, managing multiple locations effectively, while manufacturing firms and healthcare facilities use its comprehensive tools to ensure reliable and secure connectivity across their networks.
Ruckus Cloudpath offers robust authentication and seamless device onboarding for network management, popular among educational institutions and hospitality industries for secure access and smooth integration.
Ruckus Cloudpath provides comprehensive network management with features like certificate-based security, dynamic user tracking, and seamless integration capabilities. Its AI-driven management improves network oversight, while user-based licensing adds flexibility. However, it faces challenges like high pricing, complex deployment, and scalability issues, needing enhancements in mobile device management and multi-vendor integration. Hospitality and educational sectors benefit significantly from its user-friendly guest access and infrastructure integration.
What valuable features does Ruckus Cloudpath offer?Educational institutions utilize Ruckus Cloudpath for onboarding staff and students efficiently, ensuring secure Wi-Fi access through integration with Active Directory. Hospitality industries use it for seamless guest access and infrastructure integration. Retail and corporate environments rely on it for comprehensive Wi-Fi coverage, access control, and API management, particularly in educational settings.
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