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ExtremeCloud IQ vs Ruckus Cloudpath comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ExtremeCloud IQ boosts productivity, reduces costs, simplifies management, and enhances scalability, positively impacting ROI and customer satisfaction.
Sentiment score
3.7
Ruckus Cloudpath offers strong ROI for universities, though cost challenges exist for smaller organizations and certain deployment scenarios.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
For a big organization, there is a high level of ROI with Ruckus Cloudpath, but when it comes to smaller organizations, it yields less ROI as it takes some time because it's not cheap, and there are customers for whom it isn't a great fit.
Engineer at NewLogics
With on-premises and cloud options, certain scenarios make cloud more expensive while on-premises becomes cheaper.
Area Manager at Alpha Media Pte Ltd
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ is praised for responsive, knowledgeable customer service, despite minor training and escalation improvement suggestions.
Sentiment score
5.7
Ruckus Cloudpath support is efficient and responsive, praised for technical assistance and accessibility across time zones despite some dissatisfaction.
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
We have been using their products for more than ten years, and I have direct access to the Ruckus Turkey manager and also the Middle East region manager, Mr. Olivia.
IT Director at Hillside
They maintain a local presence and continue to support us through their technical support team.
Area Manager at Alpha Media Pte Ltd
I would rate the technical support from Ruckus as eight out of ten.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
 

Scalability Issues

Sentiment score
7.9
ExtremeCloud IQ is praised for seamless scalability, easy integration, and reliable performance in both small and large deployments.
Sentiment score
6.1
Ruckus Cloudpath is rated highly for scalability and supports user growth effectively, despite some calls for improvements.
Ruckus Cloudpath is a scalable service, and I would rate its scalability as eight on a scale of one to ten.
IT-Architect infrastructure at SDC
Ruckus Cloudpath is a scalable product.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
 

Stability Issues

Sentiment score
7.5
ExtremeCloud IQ is generally stable with high performance, though occasional firmware bugs and delays can impact operations.
Sentiment score
7.1
Users find Ruckus Cloudpath stable and reliable, with frequent upgrades, minor SSL bugs, and high stability ratings.
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
I would rate the stability as nine out of ten.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
Ruckus Cloudpath is very stable.
IT-Architect infrastructure at SDC
 

Room For Improvement

Users seek a simpler interface, improved support, and enhanced features, highlighting issues with bugs, security, and pricing concerns.
Ruckus Cloudpath needs enhancements in management, integration, scalability, and support, addressing pricing, commitment, and regional promotion issues.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
I needed deep details and more thorough resources.
Technical Coordinator at Yildiz Technical University
I would like to improve the automation aspect, ensuring that if any issues arise or alerts are detected, the cloud platform can respond and troubleshoot more effectively.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
Ruckus Cloudpath is not well known in my region, and I think it should be promoted more.
IT Director at Hillside
The main disadvantage is the price, as it is primarily a cost issue.
Area Manager at Alpha Media Pte Ltd
 

Setup Cost

ExtremeCloud IQ pricing is competitive, offering comprehensive licensing and discounts, appealing to buyers prioritizing quality and reliability.
Ruckus Cloudpath licensing is user-based, moderately expensive, with costs decreasing as deployment size increases, and discounts available.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
The pricing of Ruckus Cloudpath is on the expensive side.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
Ruckus Cloudpath is a bit above medium in terms of pricing.
IT-Architect infrastructure at SDC
 

Valuable Features

ExtremeCloud IQ provides scalable, cloud-based network management with AI analytics, enhancing performance, security, and reducing costs for businesses.
Ruckus Cloudpath provides secure, user-friendly network access with advanced AI features, automation, and comprehensive policy management tools.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
The MMS portion is the best feature in Ruckus Cloudpath, as they can monitor the entire network intelligently with AI features that simplify the troubleshooting processes.
Area Manager at Alpha Media Pte Ltd
The solution provides powerful encryption, a secure wireless network connection through WPA enterprise connection, and advanced security tools.
Technical Consultant - Bangladesh, Nepal & Bhutan at Redington Distribution Pte Ltd.
The wireless devices are used to control access, transmit messages, and integrate with the main system.
Senior Electrical Engineer at Khatib & Alami
 

Categories and Ranking

ExtremeCloud IQ
Ranking in Network Access Control (NAC)
10th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
77
Ranking in other categories
Network Management Applications (12th), Intrusion Detection and Prevention Software (IDPS) (17th)
Ruckus Cloudpath
Ranking in Network Access Control (NAC)
8th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Access Control (NAC) category, the mindshare of ExtremeCloud IQ is 2.0%, up from 0.7% compared to the previous year. The mindshare of Ruckus Cloudpath is 2.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Ruckus Cloudpath2.4%
ExtremeCloud IQ2.0%
Other95.6%
Network Access Control (NAC)
 

Featured Reviews

José Roldan - PeerSpot reviewer
Ingeniero De Preventa at a tech services company with 51-200 employees
Has improved network monitoring with AI-driven insights and centralized device management
The best features of ExtremeCloud IQ include the integration of different vendors in one dashboard, the evolution of the manager, and any devices in networking. The impact of ExtremeCloud IQ on my organization is positive as the deployment is for a hybrid solution, using third-party vendors and cloud solutions for Extreme devices, switches, IP, and access points or SD-WAN solution devices. My IT team is occupied with other jobs, and ExtremeCloud IQ helps with monitoring networking at low costs. For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Gary Koh - PeerSpot reviewer
Area Manager at Alpha Media Pte Ltd
Has improved network monitoring through intelligent features and simplified onboarding
I am using the certificate-based security feature in the product. The certificate-based security feature helps clients understand what Ruckus Cloudpath can do. Whether cloud or on-premises is used is defined by the clients. They are knowledgeable about the products, so minimal explanation is required. Policy management tools in Ruckus Cloudpath are performing adequately. The integration of Ruckus Cloudpath with our infrastructure is very user-friendly, as the software is becoming more intelligent. It is becoming more intelligent because it is easier to install and implement. Managing IoT devices within a network environment has improved compared to previous versions. The software is more intelligent now, with AI features integrated into their management system. The MMS portion is the best feature in Ruckus Cloudpath, as they can monitor the entire network intelligently with AI features that simplify the troubleshooting processes.
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Use our free recommendation engine to learn which Network Access Control (NAC) solutions are best for your needs.
893,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
8%
Comms Service Provider
13%
Financial Services Firm
10%
Construction Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise2
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
What is your experience regarding pricing and costs for Ruckus Cloudpath?
The pricing of Ruckus Cloudpath is on the expensive side. I would rate the pricing as an eight out of ten, with ten being very expensive.
What needs improvement with Ruckus Cloudpath?
There are some differences between competitors' products and Ruckus Cloudpath. In my business, I can manage those differences. Ruckus Cloudpath is not well known in my region, and I think it should...
What is your primary use case for Ruckus Cloudpath?
We are already using Ruckus. We are using Ruckus Management Center and the access points only, not the networking devices or switches. We deployed Ruckus Cloudpath approximately three months ago an...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Information Not Available
Find out what your peers are saying about ExtremeCloud IQ vs. Ruckus Cloudpath and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.