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Flexera One vs Samanage comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Flexera One
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
IT Asset Management (5th), SaaS Management Platforms (1st), AI Legal & Compliance (69th)
Samanage
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Help Desk Software (25th), IT Asset Management (18th), IT Service Management (ITSM) (25th), License Management (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2814465 - PeerSpot reviewer
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
Clear license visibility has reduced waste and guides current software spending decisions
We often communicate with the technical support of Flexera One, and they are providing a good service to us. We are raising cases for the SKU-based library of Flexera One. Suppose there are SKUs which are not recognized. We raise a case with them asking if they could please recognize this SKU or add this SKU to the SKU library. We are in touch with them. Suppose we are not understanding any feature of Flexera One, then we are asking them for a one-to-one call. They interact with us and easily tell us things which we can understand. I will give it a 10 for the technical support of Flexera One on a scale from one to ten.
MC
Consult at a manufacturing company with 10,001+ employees
Detects incidents quickly, improves our SLA performance and solves issues faster
We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our workflows with the incident management, so we use it to manage our work better. We'd like to implement the service request feature. Right now, we just record everything as incidents. Some activities can take a long time, maybe one or two weeks. This makes it hard to maintain a good SLA, even if we work hard. So, response speed and workflow improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we talk about the automation RPA, it definitely has worked very well for us, giving good savings of more than 180 FTEs after implementing more than 200 plus bots."
"From a technical perspective, developers can easily create bots and get things done with this tool."
"With RPA, specifically with Automation Anywhere, it has really helped us engage with those clients and achieve the results that they want."
"Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data."
"This is a great platform, and we are implementing the logic into the bots that they are using to automate."
"We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot."
"The scalability of this solution is good compared to others."
"My impression of the impact on visibility in the automation lifecycle is that we help to standardize the process and become more productive in those activities and visibility."
"The feature that I find most valuable in Flexera One is the discovery, which is crucial from an ITAM point of view to capture the entire environment and all the software installed in my customer's environment."
"The best feature of Flexera One is the latest feature about AI, which really impresses me because I can log into the Flexera One portal, click on the AI, and ask it questions."
"I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data."
"Flexera One helps us gain more customers because we are able to look after customer assets, which is really good."
"I recommend it highly."
"Flexera One helps us maintain a clear picture of our finances, showing what software we have purchased this year and what we should purchase next year."
"Audit readiness and 100% users and usage calculation helped the organization to save money."
"It is a stable solution."
"Samanage has not only taken over asset and inventory management, but it also has the ability to function across departments, making it easy for end users to submit help desk tickets for IT, HR, and Finance."
"I would recommend Samanage from the IT support perspective because it's a great ticketing system and the only downside is the site shutdowns and the messy nature of the UI and UX."
"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."
"The solution has a great filtering feature."
 

Cons

"I feel A2019 is still not completely ready and the discontinuing of version 11 is a negative impact for all of the users and clients."
"At some places, the if-else statements become so confusing so, at that place, they can change the UI for better understanding. Apart from this I liked this tool and would like to continue working on this."
"Pricing with respect to the competitors is more."
"Security needs improvement."
"We run these bots in multiple environments from staging to development to production. We find usually in the production environment when we run the bots for them to be stable for a week or two. After a week or two, we see some glitches here and there, though the application doesn't change much. This is one feature which I want Automation Anywhere to work on: Increasing stability."
"IQ Bot should have an easier way to tag the document's source after extracting information from the document. (Which group does the document or a transaction belong to)."
"We had a major issue when it came to single sign-on. We couldn't get it working. There was a bug in Automation Anywhere that eventually got solved just a few weeks back. However, we have not implemented it. We have had hiccups with the single sign-on, but otherwise it was a smooth setup. We are not using single sign-on because of this bug."
"From a QA and development perspective, we would like to communicate with the tech support through email and have that put in the dashboard. This would let us better track the ticket and make it easier for us to communicate with Automation Anywhere."
"The mainframe need improvement."
"While it shows various configurations regarding where my server and VM are placed, it does not indicate how many licenses are needed or how the calculations are performed."
"There is room for improvement in the purchasing module. There are things I would change in that. Also, the automation components, like having the contracts, scheduling, and notifications embedded into the application, which they've been promising to do since 2014."
"They could improve their reporting. I'd particularly like them to allow you to schedule it."
"The customer support is fairly decent; it could be better in terms of the quality of answers provided."
"The biggest challenge I am facing is that Flexera One has a lot of data. It takes time to load and process."
"Regarding the price, I feel the price is a bit high."
"The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not easily customizable, and if Flexera One does not have an integration available for different tools and publishers, then creating a custom integration or custom compliance for that particular publisher becomes very difficult."
"The system shuts down about once a month which is frustrating."
"We've had some problems with the system shutting down about once a month. It sometimes takes five or 10 minutes to start working again but it can also take hours."
"The setting up process is not quite easy. It's quite difficult."
"There are definitely areas for improvement, but so far, so good."
 

Pricing and Cost Advice

"I've seen the price vary by whether the client is going to scale and adopt a tool."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"Licensing costs range from $50,000 to $200,000."
"I think the solution's pricing is reasonable."
"The cost is at the highest end of the spectrum."
"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"The cost of this solution is a little bit high, but it is worth the price."
"The licensing cost is approximately $4,000 USD, which is a seed license."
"It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."
"I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
"It is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
15%
Manufacturing Company
13%
Outsourcing Company
8%
Computer Software Company
7%
Construction Company
16%
Comms Service Provider
12%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise13
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for FlexNet Manager?
Regarding the price, I feel the price is a bit high. If you compare it to another competitor that is there in the mar...
What needs improvement with FlexNet Manager?
The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not...
What is your primary use case for FlexNet Manager?
I would rate the compliance tracking of Flexera One and any tool-based compliance six out of ten because compliance i...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
FlexNet Manager Suite, FlexNet Manager Suite for Enterprises, Flexera SaaS Manager
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Foray Technologies, BMC
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Find out what your peers are saying about Flexera One vs. Samanage and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.