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Flexera One vs Samanage comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Flexera One
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
IT Asset Management (6th), SaaS Management Platforms (2nd)
Samanage
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Help Desk Software (25th), IT Asset Management (17th), IT Service Management (ITSM) (25th), License Management (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2814465 - PeerSpot reviewer
Enterprise Cloud Cost Over And Visibility Parts at a manufacturing company with 10,001+ employees
Clear license visibility has reduced waste and guides current software spending decisions
We often communicate with the technical support of Flexera One, and they are providing a good service to us. We are raising cases for the SKU-based library of Flexera One. Suppose there are SKUs which are not recognized. We raise a case with them asking if they could please recognize this SKU or add this SKU to the SKU library. We are in touch with them. Suppose we are not understanding any feature of Flexera One, then we are asking them for a one-to-one call. They interact with us and easily tell us things which we can understand. I will give it a 10 for the technical support of Flexera One on a scale from one to ten.
MC
Consult at a manufacturing company with 10,001+ employees
Detects incidents quickly, improves our SLA performance and solves issues faster
We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our workflows with the incident management, so we use it to manage our work better. We'd like to implement the service request feature. Right now, we just record everything as incidents. Some activities can take a long time, maybe one or two weeks. This makes it hard to maintain a good SLA, even if we work hard. So, response speed and workflow improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is a lot better than a lot of other tools which are out there."
"The core functionality, the ability to automate these tasks and to interact, both with our own in-house software solutions as well as with our customers' and vendors' solutions and portals, has been incredibly valuable for us."
"We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath."
"By using this solution for RPA, we can automate a lot of business processes, which helps achieve less time to market."
"When our organization switched to Automation Anywhere, the accuracy rate improved and consequently, there has not been much data loss."
"This RPA solution really stands out because of its functionality, scalability, and stability. It also offers very good technical support, and is always innovating with new features that speak to various operational use cases."
"We have installed Automation Anywhere on AWS, Azure, and GCP, which works well."
"On a scale of one to ten, I would rate Automation Anywhere a nine."
"Flexera One helps us maintain a clear picture of our finances, showing what software we have purchased this year and what we should purchase next year."
"The best feature of Flexera One is the latest feature about AI, which really impresses me because I can log into the Flexera One portal, click on the AI, and ask it questions."
"I like the way that Flexera connects our contracts to our purchases."
"The best thing about FlexNet Manager for my clients is its strong grip on managing licenses and ensuring they stick to their contracts."
"I recommend it highly."
"The feature that I find most valuable in Flexera One is the discovery, which is crucial from an ITAM point of view to capture the entire environment and all the software installed in my customer's environment."
"Sometimes I see cost savings in excess of 40 to 60 percent, with resources also in the same percentage area, depending on what the use case is and how much work and preparation was put into actually designing it appropriately for the use of the tool, as the more that had to get cleaned up or adjusted, the percentages could certainly even increase more."
"In my opinion, the best features of the product are that it is precise, the SKU library contains all the products and it rightly associates all the use rights and the licensing that is required, and the analytics feature is helpful in strategic decision-making because it adequately and appropriately gives you the reports."
"The solution has a great filtering feature."
"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."
"I would recommend Samanage from the IT support perspective because it's a great ticketing system and the only downside is the site shutdowns and the messy nature of the UI and UX."
"Samanage has not only taken over asset and inventory management, but it also has the ability to function across departments, making it easy for end users to submit help desk tickets for IT, HR, and Finance."
 

Cons

"For assisted automation, the AA bot needs the facility to be triggered through an application interface after collecting input from the user."
"Cost-wise, it should be reduced."
"One thing with the bot that we are always struggling with is the memory management."
"The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult."
"Using Automation Anywhere is neither easy nor hard, but against IBM Robotic Process Automation, IBM Robotic Process Automation wins."
"One improvement would be to implement a log mechanism within the workflow, similar to other automation tools. Currently, the log mechanism uses a text file. If we want to monitor a process, we need to check manually."
"I have been using IQ Bot, and its accuracy can be improved. It could be more accurate."
"The AA portal should not give us pop-ups every time a bot agent is updated."
"While it shows various configurations regarding where my server and VM are placed, it does not indicate how many licenses are needed or how the calculations are performed."
"They could improve their reporting. I'd particularly like them to allow you to schedule it."
"Regarding the price, I feel the price is a bit high."
"The mainframe need improvement."
"Flexera One is an amazing tool, but I feel the UI could have some more upgrades and look a bit more modern with all these applications coming up."
"One area that could use improvement is the deployment of Flexera agents."
"Sun Solaris server discovery needs to be improved. Apple Mac OS was not supported fully."
"The hardware and connectors in the product have certain shortcomings where improvements are required."
"There are definitely areas for improvement, but so far, so good."
"We've had some problems with the system shutting down about once a month. It sometimes takes five or 10 minutes to start working again but it can also take hours."
"The setting up process is not quite easy. It's quite difficult."
"The system shuts down about once a month which is frustrating."
 

Pricing and Cost Advice

"The licensing cost for Automation Anywhere is high."
"The cost of this solution is a little bit high, but it is worth the price."
"The pricing is reasonable and one can achieve ROI faster when compared to other tools."
"Currently, it stands as one of the more expensive RPA tools available."
"Costs savings have been seen by employing bots for multiple shifts instead of people."
"The cost can be reduced a little for users."
"Overall, the pricing of Automation Anywhere is good."
"The solution's pricing is pretty decent."
"It was certainly on a par with the price we were paying for Snow License Manager. It wasn't overly expensive."
"I can say that from a price perspective, you can go for FlexNet Manager if you have a very small environment."
"It is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
Financial Services Firm
15%
Manufacturing Company
13%
Retailer
8%
Computer Software Company
8%
Construction Company
15%
Manufacturing Company
12%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise13
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for FlexNet Manager?
Regarding the price, I feel the price is a bit high. If you compare it to another competitor that is there in the mar...
What needs improvement with FlexNet Manager?
The first and foremost aspect that could be improved about Flexera One is its capability for customization. It is not...
What is your primary use case for FlexNet Manager?
I would rate the compliance tracking of Flexera One and any tool-based compliance six out of ten because compliance i...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
FlexNet Manager Suite, FlexNet Manager Suite for Enterprises, Flexera SaaS Manager
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Foray Technologies, BMC
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Find out what your peers are saying about Flexera One vs. Samanage and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.