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FortiMonitor vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Network Monitoring Software
19th
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Alerting and Incident Management (13th), Digital Experience Monitoring (DEM) (8th)
ITRS Geneos
Ranking in Network Monitoring Software
72nd
Ranking in IT Infrastructure Monitoring
50th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th)
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, down from 0.7% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
FortiMonitor0.7%
ITRS Geneos0.6%
Other98.7%
Network Monitoring Software
 

Featured Reviews

reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.
Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"Overall, I would recommend FortiMonitor to others."
"FortiMonitor's dashboard is very informative and user-friendly."
"FortiMonitor is 100% stable."
"Fortinet's customer support is very good."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"Switching over to using a Geneos dashboard, we completely eliminated all manual effort and it was a huge time saver."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"It has helped us re-define the Monitoring operating model which in turn has made support teams more efficient by using features like commented snoozing on various levels, use of knowledgebase articles associated with each alert cell, metric logging for capacity monitoring etc."
"ITRS is the best monitoring tool I have used so far."
"The 'start of day' (SOD) and 'end of day' (EOD) checks were automated by using this tool, thus reducing the amount of manual work needed by almost two hours per day."
 

Cons

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"As far as I know, ITRS does not have integration with any version control system."
"For the last year or two, I've been asking the vendor about the mobile app."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"It needs to have better middleware integration for things such as application and Microsoft SQL servers."
"Currently the dashboard does not have the capability of providing different status levels, and this needs to be updated."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"A bit complex"
 

Pricing and Cost Advice

"Compared to other solutions, FortiMonitor is a very expensive solution."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"FortiMonitor's price is very high."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"There are additional costs needed for certain functionality, such as scalability."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"You will get the best price if you get a single global deal."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"The pricing seems reasonable. We're happy enough with it."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
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Top Industries

By visitors reading reviews
Healthcare Company
8%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
7%
Financial Services Firm
59%
Construction Company
6%
Computer Software Company
6%
Outsourcing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
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Also Known As

Panopta
Geneos
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about FortiMonitor vs. ITRS Geneos and other solutions. Updated: June 2026.
899,258 professionals have used our research since 2012.