FortiMonitor vs ITRS Geneos comparison

Fortinet and ITRS are both solutions in the Network Monitoring Software category. Fortinet is ranked #21 with an average rating of 8.8, while ITRS is ranked #64 with an average rating of 5.0. Fortinet holds a 0.7% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 100% of Fortinet users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

FortiMonitor

Read 15 FortiMonitor reviews

2,144 Views
1,501 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,591 Views
1,469 Comparison Views

96% willing to recommend

FortiMonitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and FortiMonitor compete in the IT monitoring space, each with unique advantages. ITRS Geneos holds the upper hand with its specialized financial services monitoring, while FortiMonitor leads with cloud-based scalability and flexibility.

Features: ITRS Geneos offers deep monitoring for high-performance trading, real-time insights, and detailed analytics. Its comprehensive toolset tailors to financial environments needing precise data. FortiMonitor provides cloud and hybrid infrastructure monitoring, superior scalability, and flexibility, offering adaptable solutions for diverse IT landscapes.

Room for Improvement: ITRS Geneos could improve with simpler configuration processes, greater scalability in cloud environments, and enhanced support for hybrid infrastructures. FortiMonitor might enhance by offering more in-depth monitoring details, expanding financial service-specific features, and improving customization options for specialized industries.

Ease of Deployment and Customer Service: ITRS Geneos involves a more complex deployment due to extensive configuration options, suitable for highly customized needs. FortiMonitor offers faster deployment with cloud-native infrastructure and emphasizes user-friendly support. Both excel in customer service, tailoring to their respective intricate setups and ease-of-use priorities.

Pricing and ROI: ITRS Geneos requires a higher upfront investment with strong ROI for detailed monitoring-dependent businesses. FortiMonitor offers a cost-effective setup, providing immediate ROI due to cloud efficiency, fitting scalable budget requirements. Pricing models reflect ITRS Geneos’ customization focus versus FortiMonitor’s scalable approach.

To learn more, read our detailed FortiMonitor vs. ITRS Geneos Report (Updated: February 2026).

Buyer's Guide

FortiMonitor vs. ITRS Geneos

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

21st

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (12th), Digital Experience Monitoring (DEM) (7th)

ITRS Geneos

Ranking in Network Monitoring Software

64th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th)

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, up from 0.7% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
FortiMonitor	0.7%
ITRS Geneos	0.6%
Other	98.7%

Network Monitoring Software

Featured Reviews

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Read full review

DeepakR

Site Reliability Engineer(Observability) at Sapiens

If one server fails, the agent will automatically be reinstalled

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"FortiMonitor is 100% stable."

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."

"It provides the best firewall features."

"Overall, I would recommend FortiMonitor to others."

"Fortinet's customer support is very good."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

More FortiMonitor pros

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"Tons of default modules which are available out of the box"

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

More ITRS Geneos pros

Cons

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"The solution's initial setup process is time-consuming."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

More FortiMonitor cons

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"Data visualization – real time and historical – is a weakness."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"It needs to be easier to configure, especially with the JMX plugins."

More ITRS Geneos cons

Pricing and Cost Advice

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"There are additional costs needed for certain functionality, such as scalability."

"FortiMonitor's price is very high."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The pricing seems reasonable. We're happy enough with it."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

69%

Computer Software Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

See all answers

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

See all answers

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

January 2026

Download FortiMonitor product report

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Also Known As

Panopta

Geneos

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

FortiMonitor vs. ITRS Geneos

February 2026

Free Report: FortiMonitor vs. ITRS Geneos

Find out what your peers are saying about FortiMonitor vs. ITRS Geneos and other solutions. Updated: February 2026.

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