Fortinet FortiGate SWG vs Symantec Secure Web Gateway comparison

Fortinet FortiGate SWG vs. Symantec Secure Web Gateway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of April 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.0%, up from 1.7% compared to the previous year. The mindshare of Fortinet FortiGate SWG is 6.5%, down from 7.2% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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David Carlson

CIO at Camco Mfg.

Non-IT people could plug it in, connect it to the fiber, and get it running without IT help.

FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great. Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. That was fantastic. Fortinet also offers a single pane of glass that we can use to manage our routers with gateways, so that's convenient. We're running a VPN to our remote location, and the performance is good. We're changing all our VPN connectors on our laptops from Cisco's Anywhere to Fortinet's VPN because the performance is just so much better.

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Malik Khan

Sr.Technical Consultant at Meta Infotech

Has an easy deployment process, but the data center's capability to manage the traffic could be better

We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Our primary use case for this product is DLP,"

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Technical support is pretty sharp and very responsive."

More iboss pros

"FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."

"I am content with its user interface and functionalities."

"It has the same functionalities throughout the range of products."

"The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product."

"One of the features I appreciate the most is application control which offers great flexibility."

"The performance is very good and the solution is simple to manage."

"FortiGate is a great solution, although initially, it faced challenges in the Brazilian market due to lower brand recognition than Cisco. However, explaining and demonstrating its product format and offerings has proven easy. The cost-effectiveness and better features of FortiGate have made some clients skeptical. We set up a trial period, and they eventually opted for it. Many clients were convinced it was great after experiencing the solution's capabilities firsthand."

"It has a valuable SD-WAN feature and provides good performance."

More Fortinet FortiGate SWG pros

"It offers an easy initial setup."

"It is a stable solution."

"In terms of most valuable features, I like the ICAP capability and URL filtering the most."

"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."

"The most valuable feature is the endpoint security."

"Typically, Symantec is more or less like any other platform that performs proxy functions."

"It is quite scalable. If a user needs to do more deployments, they can just add them."

"I find the product to be very straightforward."

More Symantec Secure Web Gateway pros

Cons

"Sometimes, obviously, there are bugs."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The dashboards for local use could be better."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"The reporting feature needs improvement."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

More iboss cons

"Fortinet FortiGate SWG's SSL offloading features need improvement."

"The product needs to drastically improve its reporting capability."

"I would like the deployment and integration of this product to be easier. We should be able to deploy the features more easily and have different types of access. It should be easier to integrate. Currently, we need to develop APIs to use this interface."

"The solution has many heightened points which we cannot get to without working on CLI."

"Zero trust could be added. Nowadays, solutions like Zscaler, Netskope, and even SecureWorks combine multiple features into a single product."

"FortiGate's reporting features could provide a better picture of what is happening in the box."

"Fortinet FortiGate SWG should be localised to specific regions to comply with local data privacy regulations because of the data privacy rules in the countries. In the Middle East, data organisation and KFA requirements are stringent."

"We are providing VoIP and the IP licensing could improve in Fortinet FortiGate SWG."

More Fortinet FortiGate SWG cons

"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."

"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."

"The interface could be made more user-friendly."

"AI-driven security could be helpful, yet how effective it will be remains unclear."

"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."

"Difficult and time-consuming to deploy and update."

"The platform’s data center is not capable of managing most of the traffic."

"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."

More Symantec Secure Web Gateway cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"We pay about $4,000 for a yearly license, and there aren't any additional fees."

"The product is expensive."

"The cost has increased since the update so I would rate it eight out of ten."

"There is a need to pay for a license for the product."

"I rate the product's pricing a seven out of ten. Its one-year license cost is competitive with three and five-year licenses offered by other products."

"Pricing for Fortinet FortiGate SWG is more suitable for enterprise or large-sized organizations because they are the ones who can afford it versus small and medium-sized organizations."

"The price is relatively expensive compared to other solutions which are providing similar features."

"It is a cost-effective solution that meets the user's needs."

More Fortinet FortiGate SWG pricing and cost advice

"There is an additional charge for advanced security features."

"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."

"Symantec Secure Web Gateway is less expensive than one of its competitors."

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845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

15%

Government

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

16%

Real Estate/Law Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

What needs improvement with iboss?

I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...

What is your primary use case for iboss?

We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...

What do you like most about Fortinet FortiGate SWG?

The interface and other reports are all user-friendly.

What is your experience regarding pricing and costs for Fortinet FortiGate SWG?

On a scale from one to ten, I would rate the pricing for FortiGate AWG as nine, which is perfect.

What needs improvement with Fortinet FortiGate SWG?

I would rate the technical support of Fortinet a six or seven out of ten. It is not very helpful. I would like to see...

What do you like most about Symantec Secure Web Gateway?

It has a faster implementation process compared to other products.

What is your experience regarding pricing and costs for Symantec Secure Web Gateway?

I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...

What needs improvement with Symantec Secure Web Gateway?

AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...

Zscaler Internet Access vs iboss

Comparisons

Compared 18% of the time

Cisco Umbrella vs iboss

Compared 15% of the time

Netskope vs iboss

Compared 13% of the time

Cloudflare One vs iboss

Compared 11% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs iboss

Compared 4% of the time

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Fortinet FortiProxy vs Fortinet FortiGate SWG

Compared 50% of the time

Cisco Umbrella vs Fortinet FortiGate SWG

Compared 21% of the time

Sangfor Internet Access Gateway (IAG) vs Fortinet FortiGate SWG

Compared 7% of the time

Prisma Access by Palo Alto Networks vs Fortinet FortiGate SWG

Compared 4% of the time

Forcepoint Secure Web Gateway vs Fortinet FortiGate SWG

Compared 2% of the time

More Fortinet FortiGate SWG Competitors

Zscaler Internet Access vs Symantec Secure Web Gateway

Compared 38% of the time

Cisco Umbrella vs Symantec Secure Web Gateway

Compared 34% of the time

Skyhigh Security vs Symantec Secure Web Gateway

Compared 28% of the time

More Symantec Secure Web Gateway Competitors

Product Reports

iboss

Download iboss product report

Fortinet FortiGate SWG

Download Fortinet FortiGate SWG product report

Symantec Secure Web Gateway

Download Symantec Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

FortiGate SWG, FortiGate Secure Web Gateway

Symantec Complete Website Security

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Fortinet FortiGate SWG is a comprehensive web security solution provided by Fortinet. FortiGate SWG combines web filtering, malware protection, data loss prevention (DLP), and application control capabilities into a single integrated platform. It is designed to protect organizations from web-based threats, enforce compliance policies, and provide secure access to web resources.

FortiGate SWG Benefits:

Comprehensive web filtering and security features
Ease of use and management
Integration with other Fortinet products
Strong threat detection capabilities
Scalability and flexibility
Granular control over user access and activity

FortiGate SWG Features:

Web Filtering: FortiGate SWG employs URL filtering and content categorization to control and enforce web access policies.
Malware Protection: The solution provides real-time protection against web-borne threats, such as malware, ransomware, and phishing attacks.
Data Loss Prevention (DLP): FortiGate SWG helps prevent sensitive data from being leaked or exfiltrated through web channels.
SSL Inspection: The solution supports SSL/TLS decryption and inspection, allowing organizations to examine encrypted web traffic for threats and enforce security policies.
Application Control: FortiGate SWG enables granular control over web applications and protocols.
Advanced Threat Intelligence: FortiGate SWG leverages Fortinet's threat intelligence services to provide up-to-date information about emerging threats and zero-day vulnerabilities.
User Authentication and Access Control: The solution supports various authentication methods, including single sign-on (SSO) and integration with identity providers, to ensure secure user authentication and access control for web resources.
Reporting and Analytics: FortiGate SWG provides comprehensive reporting and analytics capabilities.

FortiGate SWG is typically deployed as a hardware appliance or as a virtual appliance in on-premises environments, but it may also be available as a cloud-based service. It is part of Fortinet's broader security fabric ecosystem, allowing integration with other Fortinet products to provide a unified and coordinated security infrastructure.

Reviews from Real Users

Below are some reviews and helpful feedback written by FortiGate SWG users.

David Carlson, CIO at Camco Mfg., says that "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help".

Suresh Vijayen, Product Manager at IX Telecom, writes that FortiGate SWG "Provides helpful technical support, but its dashboard needs to be more user-friendly".

Chandan Munshi, Chief Technical Officer at Provision Technologies LLP, states that "The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."

Fortinet

Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Salt Lake County, Catholic College Bendigo, Azienda Unita Sanitaria

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Fortinet FortiGate SWG vs. Symantec Secure Web Gateway