No more typing reviews! Try our Samantha, our new voice AI agent.

Symantec Proxy vs Symantec Secure Web Gateway comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
28th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.3%, up from 2.0% compared to the previous year. The mindshare of Symantec Proxy is 1.7%, down from 2.0% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.3%
Symantec Proxy1.7%
Symantec Secure Web Gateway1.4%
Other93.6%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Ganesh Basappa - PeerSpot reviewer
Network Security Consultant at a financial services firm with 10,001+ employees
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"The CPL code is the best feature of the solution."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"It's a stable solution, it's better than the others."
"The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"Symantec Proxy’s technical support is very good."
"The content that we are getting is very good, and content caching is also supported."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"In terms of stability, it's fine, as we have never had downtime because availability is AWS' responsibility since it is hosted on their servers, so availability is not an issue."
"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."
"The most valuable feature is the endpoint security."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"It is easy to manage, the graphical user interface is quite easy to navigate, and we don't have any difficulty in using it."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"File integrity monitoring would be very advantageous as an additional feature."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"The user interface could be improved, and the price could be lower as well."
"The deployment is quite difficult."
"There are performance issues with all of the proxies."
"Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component. Forcepoint sold only proxies, which was easier to measure."
"Symantec was purchased by Broadcom and since this has happened the support has not been good. They do not find the solutions to our issues quickly."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"There are some challenges with reporting and accessing specific logs, particularly older logs or user activity over time."
"They charge a lot of money yet don't give highly productive features."
"The cost has risen and it is more expensive than it used to be."
"AI-driven security could be helpful, yet how effective it will be remains unclear."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"The reports could be better."
"One of the problems with using Symantec is that it's widely known and the people who are making malware have designed to circumvent it."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"The platform’s data center is not capable of managing most of the traffic."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The price of the solution is reasonable compared to others on the market."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"There is a different department that looks into the licensing part."
"It's expensive. Clients often go to other products."
"Our cost was based on a three-year upfront CapEx contract."
"The product is highly priced. There are no additional costs apart from the standard licenses."
"Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
"The price is too expensive compared with that of another solution."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"There is an additional charge for advanced security features."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
Financial Services Firm
30%
Manufacturing Company
7%
Healthcare Company
6%
Comms Service Provider
6%
Construction Company
14%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
What is your primary use case for Symantec Proxy?
I use Symantec Proxy for surfing the internet from internal to external networks. My endpoints do not have direct acc...
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...
 

Also Known As

iBoss Cloud Platform
Blue Coat Encrypted Traffic Management, ProxySG Appliance
Symantec Complete Website Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Jefferies
Information Not Available
Find out what your peers are saying about Symantec Proxy vs. Symantec Secure Web Gateway and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.