

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
I would rate the technical support from Fortinet as ten out of ten.
I didn't receive a root cause analysis, not even a single time, for any issues.
The customer service and technical support from Fortinet could improve.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
It is highly scalable, so I can give it a ten out of ten on that.
I would give it a high stability rating of nine out of ten.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
The price is relatively expensive.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Microsoft Exchange is more expensive compared to other services like Gmail.
The pricing is reasonable.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
In the last three years, has resulted in no antivirus problems.
Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiMail Cloud | 3.7% |
| SendGrid | 8.6% |
| Amazon WorkMail | 8.0% |
| Other | 79.7% |
| Product | Mindshare (%) |
|---|---|
| Microsoft Exchange Online Protection (EOP) | 1.2% |
| Microsoft Defender for Endpoint | 6.9% |
| VirusTotal | 3.1% |
| Other | 88.8% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
Fortinet FortiMail Cloud offers advanced email security with advanced threat protection, encryption, antispam, antivirus, and email filtering. It integrates with Fortinet's ecosystem and external servers, providing stable performance for phishing, viruses, and spam detection.
Offering a comprehensive email security platform, Fortinet FortiMail Cloud enhances organizational defenses against common email threats. Its features include malware analysis, email ATP, sandboxing, quarantine management, content analysis, and impersonation detection, all managed from a central console. Ideal for diverse deployment environments, FortiMail Cloud's compatibility with Fortinet's security fabric provides seamless integration. Users appreciate its reliability and robust solutions for managing spam, viruses, and sensitive data across on-premises and cloud setups.
What features define Fortinet FortiMail Cloud?Fortinet FortiMail Cloud is implemented across industries for tasks like anti-spam filtering, malware protection, and credential checks, ensuring data security and effective threat management. It assists organizations in maintaining email integrity through comprehensive threat detection in diverse configurations.
Microsoft Exchange Online Protection enhances email security by filtering spam, scanning emails for viruses, and blocking phishing attempts. Seamlessly integrated with Office 365, it offers automated management and AI-powered threat detection, providing comprehensive protection overhead.
Microsoft Exchange Online Protection offers robust security measures, featuring advanced tools like ZAP, anti-phishing, and anti-malware protection. Its integration with Office 365 allows for easy deployment and management through a web-based console. Equipped with strong DLP protection and message trace features, EOP enhances security and compliance efforts. While users appreciate its email scanning and spam blocking capabilities, there is a demand for better stability, more intuitive interfaces, and refined configuration capabilities. Competitively priced, EOP users often look for improvements in reporting, email classification, and advanced threat detection like sandboxing.
What are its key features?Businesses across sectors utilize Microsoft Exchange Online Protection for safeguarding their communication channels. In financial services, it secures transactional data and client communications. Healthcare organizations rely on it to protect sensitive patient information, ensuring compliance with health regulations. Educational institutions employ EOP to defend against phishing attacks and maintain uninterrupted operations, while governments use it to protect sensitive public sector exchanges.
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