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Fortinet FortiSOAR vs SECDO Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (8th), AI-SOC (13th), AI-Powered Security Automation (2nd)
Fortinet FortiSOAR
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (10th)
SECDO Platform
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th), Endpoint Detection and Response (EDR) (67th)
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiSOAR4.1%
Microsoft Sentinel13.0%
Palo Alto Networks Cortex XSOAR8.9%
Other74.0%
Security Orchestration Automation and Response (SOAR)
Security Incident Response Market Share Distribution
ProductMarket Share (%)
SECDO Platform5.2%
Proofpoint Threat Response8.9%
ServiceNow Security Operations8.6%
Other77.3%
Security Incident Response
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
Mahmoud Younes - PeerSpot reviewer
CyberSecurity Architects at VaporVM
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"The initial setup is straightforward."
"It's great that the solution is integrated with FortiAnalyzer."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The product is expensive, but it is a value-for-money product, a good product to invest in, eventually securing your environment and helping to protect against untoward security incidents."
"We use the product for security."
"It basically automates the entire alert investigation process."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ease of deployment is a valuable feature."
 

Cons

"The initial deployment of Torq was not easy."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The technology and integrations are important so should continue to be enhanced."
"Fortinet FortiSOAR has to be updated on the recent threats. Threats are changing, and it has to be updated to meet the AI-based threats that are out there."
"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"FortiSOAR needs to improve the response time for executing playbooks."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"The tool's user interface is an area of concern where improvements are needed."
"The solution doesn't connect well with the network devices."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"The price should be reduced in order to be more competitive in the market."
"Maybe the notifications setting could use a simpler setting."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
 

Pricing and Cost Advice

Information not available
"Fortinet FortiSOAR is expensive."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Fortinet FortiSOAR is an expensive solution."
"Pricing is fine compared to other solutions."
"The solution offers both licensing and subscription models that are similar in price to other products."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Be sure of the actual number of endpoints in your company."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
12%
Computer Software Company
9%
Healthcare Company
8%
Comms Service Provider
6%
Performing Arts
24%
Comms Service Provider
8%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns...
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Also Known As

No data available
CyberSponse, FortiSOAR
No data available
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Valley National Bank, IDT Corporation
Find out what your peers are saying about Microsoft, Splunk, Palo Alto Networks and others in Security Orchestration Automation and Response (SOAR). Updated: December 2025.
881,114 professionals have used our research since 2012.