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Fortinet FortiWeb vs Fortinet FortiWeb Cloud WAF-as-a-Service comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Fortinet FortiWeb provides cost-effective, quick deployment and enhanced security, reducing costs and improving efficiency and ROI significantly.
Sentiment score
4.2
Fortinet FortiWeb Cloud WAF-as-a-Service reduces security incidents and costs, offering effective protection and noticeable returns on investment.
 

Customer Service

Sentiment score
6.6
Fortinet FortiWeb's support is praised for responsiveness, but users note slow responses, inconsistency, language issues, and room for improvement.
Sentiment score
7.5
Fortinet FortiWeb Cloud support is praised for fast, knowledgeable service, with minor delays manageable and high overall satisfaction.
Their support is truly exceptional when I compare it with similar large-sized companies.
Global Channel Alliances Lead at a tech vendor with 10,001+ employees
The expertise of engineers varies across different time zones, affecting the effectiveness of the support provided, especially during our daytime.
Chief Technology Officer at Future Point Technologies
The back-end development team is available, and if any issue arises, they will help us immediately by providing solutions when contacted.
Technical Support Engineer at Intimesolutions
The company provides technical support, and they are mostly available 24/7.
Pre sale engineer at Harnssen Group Limited
The proximity of Fortinet with customers ensures quick issue resolution.
Security Specialist at a tech services company with 1,001-5,000 employees
Sometimes it could be faster, but generally, their support is reliable.
Principal Network Architect at a financial services firm with 201-500 employees
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiWeb's scalability is generally effective but varies based on deployment type, hardware, and organization size.
Sentiment score
6.2
Fortinet FortiWeb Cloud WAF-as-a-Service is scalable, efficient in handling traffic, easy to deploy, and highly rated.
You can add additional boxes that combine together to achieve a bigger throughput for investigation and research.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
It auto checks everything, and you need to install the certificate.
Pre Sales Architect at network techlab
In my experience, Fortinet FortiWeb Cloud WAF-as-a-Service's scalability is quite good, and I would rate it at eight point five out of ten.
Network and Security Engineer (Contractor) at Clymora Technology Limited
We are purchasing Fortinet FortiWeb Cloud WAF-as-a-Service from the distributor side, who have provided support and a price discount.
Owner at IT CARE
 

Stability Issues

Sentiment score
7.9
Fortinet FortiWeb is stable and reliable, despite occasional upgrade issues, with efficient support and varied stability ratings.
Sentiment score
8.3
Users highly praise Fortinet FortiWeb Cloud WAF-as-a-Service for its stable and reliable performance, rating it highly.
We have not faced any significant issues during deployments.
Chief Technology Officer at Future Point Technologies
The stability of the solution is excellent.
Principal Network Architect at a financial services firm with 201-500 employees
 

Room For Improvement

Fortinet FortiWeb users seek enhanced features, better integration, increased stability, scalability, improved support, and advanced security with automation.
Fortinet FortiWeb Cloud WAF-as-a-Service needs improved features, security measures, AI, pricing, integration, and reporting enhancements.
If the GUI includes notifications and improved logging capabilities that allow us to see traffic and store logs for six months, that would be very helpful.
Technical Support Engineer at Intimesolutions
Fine-tuning is a room for improvement in Fortinet FortiWeb.
Joint Director at PAA
After the customer submits a specific question and requests troubleshooting help from Fortinet support, it takes at least three to five days to provide a proper answer.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
Fortinet FortiWeb Cloud WAF-as-a-Service could be improved with better logging capabilities, as many come with less spacing, necessitating a FortiSIM for enhanced functionality.
Network and Security Engineer (Contractor) at Clymora Technology Limited
The utilization of AI in Fortinet FortiWeb Cloud WAF-as-a-Service still needs to be upgraded and improved.
Assistant Technical Director at a comms service provider with 11-50 employees
I want them to provide SAML authentication.
Pre Sales Architect at network techlab
 

Setup Cost

Fortinet FortiWeb provides flexible, subscription-based pricing that is competitive, clear, and cost-effective for small to medium enterprises.
Fortinet FortiWeb Cloud offers cost-effective WAF services with flexible payments, appealing to large enterprises despite not being the cheapest.
For VM machines, the price increases based on CPU configurations of 2, 4, or 8 CPUs.
Presales Engineer at SAUDI PARAMOUNT COMPUTER SYSTEMS
Most security products charge less at the time of purchase because of competition, but when we go to renewals, the prices become very high.
Joint Director at PAA
Fortinet FortiWeb is cost-effective compared to solutions like F5.
Chief Technology Officer at Future Point Technologies
It is twice cheaper.
Pre sale engineer at Harnssen Group Limited
I just recommend Fortinet FortiWeb Cloud WAF-as-a-Service because it is very expensive.
Pre Sales Architect at network techlab
The price is not the cheapest, but it offers great value for money.
Principal Network Architect at a financial services firm with 201-500 employees
 

Valuable Features

Fortinet FortiWeb provides robust, user-friendly security with AI-enhanced threat detection and seamless integration, offering comprehensive web protection.
Fortinet FortiWeb Cloud WAF-as-a-Service offers AI-driven security, easy integration, and adaptability with robust threat protection and reporting.
Fortinet FortiWeb has positively impacted my organization because most of our servers and applications are secure from hackers and other security threats.
Joint Director at PAA
Fortinet's pricing is way more competitive than Cisco or Palo Alto.
Global Channel Alliances Lead at a tech vendor with 10,001+ employees
The machine learning-based threat detection is significant, as it uses a learning method that eases the configuration burden, making it very useful.
Chief Technology Officer at Future Point Technologies
It is possible to easily find vulnerabilities with the WAF.
IT Specialist at a manufacturing company with 10,001+ employees
It effectively mitigates web attacks, provides virtual protections, and handles large traffic with minimal processing effort.
Security Specialist at a tech services company with 1,001-5,000 employees
Its usability is a key aspect as it is very easy to use and deploy in front of new APIs.
Principal Network Architect at a financial services firm with 201-500 employees
 

Categories and Ranking

Fortinet FortiWeb
Ranking in Web Application Firewall (WAF)
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
122
Ranking in other categories
No ranking in other categories
Fortinet FortiWeb Cloud WAF...
Ranking in Web Application Firewall (WAF)
22nd
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Web Application Firewall (WAF) category, the mindshare of Fortinet FortiWeb is 4.1%, down from 7.5% compared to the previous year. The mindshare of Fortinet FortiWeb Cloud WAF-as-a-Service is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiWeb4.1%
Fortinet FortiWeb Cloud WAF-as-a-Service0.8%
Other95.1%
Web Application Firewall (WAF)
 

Featured Reviews

HameedAhmed - PeerSpot reviewer
Joint Director at PAA
Security threats have been reduced through seamless deployment and strong integration with other tools
I have used Fortinet FortiWeb's integration features. We have easily integrated all of the applications with the product. Most of the applications we are using are in-house built. My technical team is looking after the best features. I have not used it extensively for maybe two and a half years. I have been involved in the installation, but I am not actually using the product. I work with it from time to time but not extensively. I would assess Fortinet FortiWeb's adaptive machine learning and artificial intelligence as having new patches installed regarding artificial intelligence, but when we bought it, I think the learning feature was there. Now they have installed artificial intelligence features through patches. We have a complete portfolio of Fortinet in our organization, including FortiMail, Fortinet FortiWeb, and FortiGate, along with multi-factor authentication. All of the products are from Fortinet. Fortinet tools integrate with each other and work in conjunction. I think Fortinet FortiWeb has helped us meet regulatory compliance because we are not a regulatory organization, but our sister organization is regulatory. We have regulatory compliance with the International Civil Aviation Authority, whose audit teams have checked our data center and these security products, and they are satisfied with us. The question about leveraging Fortinet FortiWeb's automated policy management does not pertain to my domain because I am not so technical, but I am in a management role now. My engineer is more technical than me. I would rate this product an eight point five out of ten.
NiteshSharma - PeerSpot reviewer
Pre Sales Architect at network techlab
Comprehensive web protection has secured public apps and supports advanced audit requirements
Fortinet FortiWeb Cloud WAF-as-a-Service has multiple valuable aspects. The WAF solution secures whatever public domains have been published by the public platform or internal servers exposed to public users. Firewalls have limitations, which is why I suggest using a WAF solution. The firewall provides the same features but in a limited edition. When discussing the SaaS platform or Layer 7 layer of security, you will receive multiple benefits. Firewalls have limitations with signatures, bot protection, and DOS protection. Fortinet FortiWeb Cloud WAF-as-a-Service is a dedicated WAF product that handles all DOS protection, bot protection, API security, endpoint connectivity, signature-based support, and top 10 OWASP support. Multiple features are available. AI and ML-based technology is available in almost every tool today. When discussing troubleshooting, there are AI models that will solve your problem and provide information. AI is helpful because it will give you proper information regarding errors and troubleshooting.
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
12%
Comms Service Provider
11%
Outsourcing Company
11%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise27
Large Enterprise37
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiWeb?
The pricing for Fortinet FortiWeb varies with different models having different prices. It depends on the requirement. For VM machines, the price increases based on CPU configurations of 2, 4, or 8...
What needs improvement with Fortinet FortiWeb?
There is room for improvement in Fortinet FortiWeb. The team was only from FortiGate itself. They are making new firmware versions and releasing them before checking, which leads to many bugs in th...
What is your primary use case for Fortinet FortiWeb?
Fortinet FortiWeb is very good as a web application solution. I have been working with Fortinet FortiWeb since 2020.
What is your experience regarding pricing and costs for Fortinet FortiWeb Cloud WAF-as-a-Service?
It is expensive. Actually, it is expensive. When discussing small organizations, I would not recommend it to them. I always choose the enterprise because it is expensive. I just recommend Fortinet ...
What needs improvement with Fortinet FortiWeb Cloud WAF-as-a-Service?
Currently, I want to add that Fortinet FortiWeb Cloud WAF-as-a-Service is offering only two-factor authentication. I want them to provide SAML authentication. If it gets SAML authentication or some...
What is your primary use case for Fortinet FortiWeb Cloud WAF-as-a-Service?
When discussing Fortinet FortiWeb Cloud WAF-as-a-Service, I always recommend it. Either I can recommend F5. Most users require security via SSL, so I recommend Fortinet FortiWeb Cloud WAF-as-a-Serv...
 

Also Known As

FortiWeb Web Application Firewall (WAF)
No data available
 

Overview

 

Sample Customers

Lush, Barnabas Health, Options, Riverside Healthcare, Hillsbourough County Schools, Columbia Public Schools, Schiller AG
Information Not Available
Find out what your peers are saying about Fortinet FortiWeb vs. Fortinet FortiWeb Cloud WAF-as-a-Service and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.