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Gemalto Protiva vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Gemalto Protiva
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (10th), Identity Management (IM) (27th)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
PC
A cost-effective solution, but the user interface lacks the ability to customize
In the UK, I think that we are one of the biggest utilizers of the service. With the restrictions that it has, I don't think it's got massive upscalability. For general users it is fine, but the scalability could be better. We started with approximately eight and a half thousand users, and we currently have about twelve-thousand people using it. This is used widely across a number of user groups, including administrators, end users, general users, and specific privileged users for two-factor authentication. We do plan to increase the usage of this solution. Our current capacity is fourteen thousand but we will probably grow beyond that.
Sudip Karmacharya - PeerSpot reviewer
Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Omada offers a technical solution that addresses both our needs."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The key benefit of Omada Identity is maintaining complete control."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The most valuable feature for us is the ability to use Active Directory groups as virtual containers instead of domains because it means that we can control our access groups better."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Streamlines user access, consolidates applications."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"Automated provisioning removes manual labor and manual provisioning."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"Connector Xpress and Policy Xpress and the new interface."
 

Cons

"The user interface should have a more flexible design, where you can change it to your requirement."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"The web GUI can be improved."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Omada Identity has a steep learning curve."
"The user interface needs improvement."
"The product works slowly while accessing cloud-native solutions."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"Symantec is only on-premises, not on the cloud."
"The development process to create this connector is not as easy as I would like."
 

Pricing and Cost Advice

"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"The pricing is okay."
"They are positioned at a good price point. They are lower than some of their competitors."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"This is a cost-effective solution compared to some other products out there."
"Pricing and licensing models are adequate and reasonable."
"Compared to other options, CA products are not that expensive."
"The price is based on the number of users."
"The connector is free, and bundled with the product."
"The price is flexible for our existing customers."
"The product has a good price in competition with another product with the same solution."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
No data available
Computer Software Company
27%
Manufacturing Company
13%
Performing Arts
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
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What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Protiva
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Exostar, Sunrise Health Region, Baker Tilly, Seattle Children's, SEW-Eurodrive
Acciona, Core Blox, DBS
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: July 2025.
865,384 professionals have used our research since 2012.