Glean Platform vs Retool comparison

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Glean Platform

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Executive Summary

We performed a comparison between Glean Platform and Retool based on real PeerSpot user reviews.

Find out in this report how the two AI Software Development solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Glean Platform vs. Retool Report (Updated: September 2026).

Glean Platform vs. Retool

September 2026

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Helped 916,956 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Glean Platform

Ranking in AI Software Development

6th

Average Rating

8.6

Number of Reviews

Ranking in other categories

Indexing and Search (3rd), Search as a Service (4th), AI Agent Builders (4th), AI Customer Support (5th)

Retool

Ranking in AI Software Development

22nd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Rapid Application Development Software (20th)

Mindshare comparison

As of October 2026, in the AI Software Development category, the mindshare of Glean Platform is 0.4%. The mindshare of Retool is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AI Software Development Mindshare Distribution
Product	Mindshare (%)
Glean Platform	0.4%
Retool	0.5%
Other	99.1%

AI Software Development

Featured Reviews

reviewer2810748

Analyst at a financial services firm with 1,001-5,000 employees

Creating low-code agents has transformed policy queries and now saves employees hours daily

What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.

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Yannick LE GAL

IT consultant for healthcare sector at Freelancer

Has provided a quick way to build mobile apps and could improve usability for non-technical users

The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android. I found the process of creating and deploying those mobile apps for Android with Retool to be smooth as the documentation is very good, and I found answers and examples to create a mobile app. I can access a debug mode in the mobile app which was really convenient to make tests and find what can be improved, where I have a problem, and how to correct it. Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software. It was a way to maintain the launch date of the project, which helped speed up the project timeline and save resources.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."

"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."

"Life became so easy when we started using Glean Platform."

"Glean Platform offers excellent user interface design and integration capabilities with other platforms."

"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."

"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."

"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."

"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."

More Glean Platform pros

"We can create the dashboards quickly."

"The most valuable feature of the solution is connectivity with APIs and other databases."

"Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software."

"Retool's most valuable features are its drag-and-drop components and the ability to customize them extensively."

"Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market."

"The most valuable feature of Retool is the workflow because I can integrate multiple features, such as RESTful API, JavaScript API, or different databases on the same dashboard."

"With the help of Retool, we saved a lot of time; for instance, we made a similar project before that took two to three weeks to implement the same features, but with Retool, we could check our API right away very quickly, saving around twenty percent of our time and allowing us to visualize how our API works, see the drawbacks, and make changes to our FastAPI backend."

"There are several key aspects to Retool that make it stand out. Firstly, its extensive range of components makes integration straightforward. Secondly, its support for SQL and JavaScript allows for the implementation of complex logic, which is particularly beneficial for developers like yourself with experience in .NET development."

More Retool pros

Cons

"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."

"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."

"There are multiple ways in which Glean Platform can be improved."

"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."

"Sometimes Glean Platform gets slowed down."

"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."

"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."

"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."

More Glean Platform cons

"Retool should add more resource integration."

"The components are changed frequently, which is very irritating."

"The part where we can add some custom logic or custom plugins could be better."

"In the mobile app development, you have to use JavaScript to interact with components, and for non-technical users, it's already too technical, so Retool has to add some integrated solutions."

"AI tools, features, and machine learning capabilities should be added as they would be helpful in the future."

"The UI of Retool could be improved, as I am not fond of the current design, and there should be a platform for learning how to use Retool efficiently, especially since our software team customizes it for their needs, leaving the operational team with limited knowledge on how to customize it."

"Retool, being a low-code/no-code platform, could improve by allowing users, particularly non-technical users, to use it more easily."

"Retool is more suited for startups, but it can get messy at scale."

More Retool cons

Pricing and Cost Advice

Information not available

"The tool is a little bit expensive."

"For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."

"I don't know Retool's current pricing, but it cost around $12 per month earlier."

"The pricing is very expensive. It costs for each user, for automated users, open-end users, et cetera."

"For me, I'm in India right now, and we have Retool's subscription for one team member for $10 per month."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Outsourcing Company

15%

Manufacturing Company

11%

Comms Service Provider

Construction Company

19%

Comms Service Provider

15%

Manufacturing Company

11%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for Glean Platform?

My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.

What needs improvement with Glean Platform?

In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field o...

What is your primary use case for Glean Platform?

I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-day basis for random searches that I need to do about a company, a website, or if...

What is your experience regarding pricing and costs for Retool?

My experience with pricing, setup cost, and licensing for Retool is that it is straightforward but somewhat pricey compared to other industry leaders such as Sentry and others. I feel it is an eigh...

What needs improvement with Retool?

I do not have specifics on how Retool can be improved because we are using it for internal tool building only. Regarding needed improvements, perhaps Retool can focus on not building customer-facin...

What is your primary use case for Retool?

We started using Retool last September, so it has been more than nine months now. Our main use case for Retool is an internal operations dashboard built in Retool for our AI agents. Whenever we shi...

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Product Reports

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Glean Platform

October 2026

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September 2026

Also Known As

Glean Work AI Platform

No data available

Overview

Glean Platform harnesses cutting-edge technology to empower organizations, bridging data access gaps and enhancing productivity through its advanced search and knowledge capabilities.

Glean Platform transforms how organizations operate by integrating powerful search functions with intelligent knowledge management tools. It empowers users to locate and utilize information efficiently, fostering a more connected work environment. Its dynamic capabilities provide seamless integration, enabling users to access critical data swiftly, thus driving informed decision-making processes within teams. Designed for scalability, Glean Platform adapts to varying enterprise needs, ensuring customized solutions that align with business objectives.

What features does Glean Platform offer?

Intelligent Search: Delivers precise search results tailored to user queries.
Knowledge Graph: Visualizes connections between data for better insights.
Seamless Integration: Works with a wide range of existing tools and applications.
Security Controls: Protects data with robust security features.

What are user benefits and ROI?

Increased Productivity: Reduces time spent searching for information.
Enhanced Collaboration: Facilitates knowledge sharing across teams.
Scalability: Grows with the organization’s evolving needs.
Improved Decision-Making: Provides access to real-time information.

In industries like finance and healthcare, Glean Platform aids in streamlining operations by offering tailored data solutions that adhere to specific compliance standards. By facilitating efficient information retrieval, it supports critical tasks such as data analysis and regulatory reporting.

Glean

Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.