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Glean Platform vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
640
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Glean Platform
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (2nd), Search as a Service (4th), AI Agent Builders (4th), AI Software Development (14th), AI Customer Support (4th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
921
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (2nd), AI Finance & Accounting (2nd)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It doesn't require any coding knowledge. Any business person can automate this process."
"The most valuable feature is its ease of development; it's pretty easy for people who don't have a tech background to use and is one of the easiest tools for them to use."
"Automation Anywhere is a pioneer in RPA tools."
"My experience with Automation Anywhere over three years has shown tremendous growth in operational efficiency and business processes, as it helps to automate repetitive and rule-based tasks such as report generation and data entry quite faster and efficiently, reducing errors by about thirty to forty percent from what I observed a few years back and improving SLA-related compliance."
"There are multiple levels of cloning. In case screen cloning doesn't work, you can do object-based cloning or keystroke-level cloning, depending upon what parameters are available to you and what is the level of information that you capture. You can traverse between object cloning, which is the lowest form of cloning to a stroke-based cloning, which is like taking care of each keystroke-level which is made by the agent."
"The technical support is good. If it is required that they provide their resources, they will send their resources to your organization to support you in terms of development and technical support."
"The platform is easy to use, especially for business users."
"I recommend Automation Anywhere to other users because it minimizes repetitive human tasks, saves time, and helps reduce costs."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"Life became so easy when we started using Glean Platform."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"Productivity has really skyrocketed."
"As a mid-sized regional bank, we've seen benefits from using UiPath Platform such as saving over 50,000 FTE hours just this year alone, and we are probably going to exceed our goal of over 66,000."
"The RE Framework provided by UiPath is quite extensive. It solves a lot of problems and gives us a lot of time back. We do not have to create our own framework."
"The tool's most valuable feature is its embedded activities."
"So far, the conversation around automation and cultural change has been really powerful in terms of re-thinking our processes and asking if there's a better way to do it."
"The training platform of UiPath is very good; it helps the business user without prior experience in programming to automize the process by themselves."
"My experience with deploying UiPath Platform and robots is pretty simple. It's very user-friendly. You don't really need a software background to pick it up. Deploying is just a couple of buttons."
"With UiPath, we have reduced human error, freed up employee time, saved thousands of hours, and as a whole it's saved our organization money."
"For beginners, UiPath is a very low-code or no-code experience. They can get started with StudioX."
 

Cons

"The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version."
"This solution saves us time but there are some things that make it clumsy for the end-users."
"Going on-cloud comes with security hiccups and concerns."
"We are having some challenges when it comes to stability."
"The solution should have a more robust forum to help users navigate the solution, learn about it, and get help when they need it."
"One area requiring improvement is the debugging process. When I use a multi-structure with conditions to switch from one bot to another, successful debugging of the entire process is not feasible. Each bot has to be debugged individually."
"Since Automation Anywhere's Japan office was only recently opened, it seems the support has not been as good as support for other package applications."
"Even though the product is easy to use, there are some challenges when we move across different environments; there's a lot of setup needed."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or something which can configure whether AI should be used in this specific search field or not, or in this specific node or not, because currently it's using AI in all nodes which sometimes messes up the output."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"There are multiple ways in which Glean Platform can be improved."
"I think the AI question is being raised everywhere, and there certainly needs to be a lot more intelligence involved in that."
"A self-coding robot can be a very useful tool in the future."
"Some kind of code repository would be good. Other than that, everything is fine in UiPath. They improve it every quarter and bring something new."
"On the Orchestrator side, I would like to see more controls and conditions for RPA managers. If they advanced in those areas, it would help."
"There is currently room for improvement in the area of ease-of-use."
"UiPath should offer an on-demand cloud-type model where you can get bots for five minutes, ten minutes, an hour, or whatever duration you need."
"As compared to other tools in the market, this is a little costly."
"UiPath will introduce new features and it appears as though there is an unspoken rule that what they have released is not where it needs to be, but it'll be there eventually."
 

Pricing and Cost Advice

"The price is a little bit high but the support is good."
"It costs up to $1,200 per license."
"We're paying a monthly subscription fee for the bot and for services. There are no additional costs beyond the standard licensing fee."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"It is reasonable, but it can always be a little bit cheaper."
"The certifications are free of cost."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"In terms of pricing, this is a good product."
Information not available
"There are some automations that save us thousands of hours monthly. These are automations that we run 24/7 as well as some automations that we run every five minutes for installing backups."
"The cost depends on how many licenses are needed and how bots are used. Right now there is no solution that is less expensive."
"I put the price as average; it's neither particularly expensive nor affordable."
"Kapow has dynamic licensing, which is something that we would really like to have, so we could scale up at peak hours or peak times of the month. This is when we really need to throw more robots at some processes. To my knowledge, that is not possible with UiPath at the moment."
"...it's a bit pricey."
"The cost could be lower. The pricing is not transparent, so we don't always know if we really are getting a good price."
"The cost that we are allocating for RPA doesn't burden us too heavily, so what we are paying is acceptable compared to the gains that we have in the organization."
"UiPath is relatively expensive. It's not expensive if you only need to automate one or two processes, but if you need to use more, it's somewhat costly. There's also a free community version."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
11%
Construction Company
11%
Computer Software Company
7%
Financial Services Firm
19%
Manufacturing Company
13%
Outsourcing Company
8%
Comms Service Provider
6%
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business250
Midsize Enterprise145
Large Enterprise677
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...
What needs improvement with Glean Platform?
I would appreciate a change to the color scheme of Glean Platform as a needed improvement, even if it is something sm...
What is your primary use case for Glean Platform?
My main use case for Glean Platform is general use at an introductory level.
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Glean Work AI Platform
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Glean Platform vs. UiPath Platform and other solutions. Updated: April 2026.
900,644 professionals have used our research since 2012.