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GoodAccess vs IBM Secure Gateway Service comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
GoodAccess
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
22
Ranking in other categories
Enterprise Infrastructure VPN (20th), ZTNA (14th)
IBM Secure Gateway Service
Ranking in Secure Web Gateways (SWG)
46th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Enterprise Infrastructure VPN (42nd)
 

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of GoodAccess is 1.0%, up from 0.2% compared to the previous year. The mindshare of IBM Secure Gateway Service is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.2%
GoodAccess1.0%
IBM Secure Gateway Service0.5%
Other95.3%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2893848 - PeerSpot reviewer
Cyber and IT Support at a healthcare company with 51-200 employees
Centralized access control has strengthened secure remote work and simplified admin oversight
GoodAccess acts as our virtual private network host, as well as part of my endpoint security, network profiling, and dashboard integrations in my daily work. GoodAccess has made ease and use a staple part of the profile that I have. As an administrator with the rights, the gateways and the connection history, as well as data packets and traffic encrypted details, really support my efforts to maintain a secure network. The best features GoodAccess offers include multiple and various concise gateways that are maintained by an excellent team, and it seems to me that I have almost no reduction or latency in operations from servers to endpoints to mobile use. Gateway management, which is part of the package that was purchased, certainly stands out for me as it is easy and convenient to hit West Coast, East Coast, and multiple global hotspots for our entire dev team. Additionally, the low latency really makes a difference in push and pull for data packets, large transfers, and a lot of our video teleconferencing. GoodAccess has positively impacted my organization through the price point, the ease of use, the service and account management team, as well as some of the supplemental training opportunities and the long list of available files and referenceable traffic data, which really helps me maintain a secure network.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Comms Service Provider
17%
Manufacturing Company
15%
Healthcare Company
13%
Outsourcing Company
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise14
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise1
No data available
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is your experience regarding pricing and costs for GoodAccess?
I am unsure about whether my organization evaluated other options before choosing GoodAccess. This contract has been ...
What needs improvement with GoodAccess?
GoodAccess has some great standard features. If they decided to bundle a little bit more, they may be able to bring d...
What is your primary use case for GoodAccess?
My main use case for GoodAccess is maintaining the administrator responsibilities for the gateways, connections, endp...
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Also Known As

iBoss Cloud Platform
No data available
IBM Secure Gateway
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
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Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: October 2026.
919,894 professionals have used our research since 2012.