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GoToMyPC vs TeamViewer Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoToMyPC
Ranking in Remote Access
32nd
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
TeamViewer Business
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of GoToMyPC is 0.9%, up from 0.8% compared to the previous year. The mindshare of TeamViewer Business is 10.2%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
TeamViewer Business10.2%
Microsoft Intune9.3%
GoToMyPC0.9%
Other79.6%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
JIMRALD ABASANTA - PeerSpot reviewer
IT NETWORK ENGINEER at KFUPM
Remote support has transformed my work and now saves time with fast, secure file transfers
What I appreciate about TeamViewer Business is the reliable and secure connection experienced during file transfers or troubleshooting processes, even when we have to restart the PC; we are still able to connect to the customer quickly. TeamViewer Business offers a free version for both personal and business use. The free version actually covers all the features needed for secure remote connection, which is one of the positive aspects I have experienced. The secure connections and great file transfer feature are super fast and secure, with reliable features during the process of reconnecting and connecting back to clients. Back in 2009 and 2007, the internet did not have the faster features it has today. TeamViewer Business's file transfer feature has made things easier. Instead of downloading a file from a source like HP.com, we just have to transfer the file from our system to the customer securely and quickly. Many technical support people have benefited from that feature, which I find very reliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune provides a centralized management solution, although its suitability depends on specific needs and comparisons with alternatives like Jamf, Kandji, or ManageEngine."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"Microsoft Intune is brilliant for scalability and is excellent for scaling purposes."
"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"The best features of Microsoft Intune include continuous implementation of new capabilities each year, covering almost everything."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution is very quick to set up."
"The technical support is good."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The installation is almost instant."
"One of the best features of TeamViewer Business is the security and respect for privacy, since you can connect to a specific computer using a unique confidential code, ensuring that security and safety are maintained with no problems."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"The most valuable feature of the solution is that it is very fast. The file transfer from remote machines to my machine or from my machine to the remote machine works well."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"The most valuable feature of TeamViewer is user-friendliness."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The solution is very stable. We've never had a problem with it."
"The solution is scalable."
 

Cons

"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"The security aspect could be more effective."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."
"The UI is not user-friendly and has room for improvement."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"If the PC is hung then it requires a reboot."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"A feature that they could add is chat with sound to talk."
"TeamViewer Business's scalability is bad because it's very expensive."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"Sometimes it lags."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
 

Pricing and Cost Advice

"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"The product is expensive."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"Every customer used to purchase licenses based on their needs."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"We are using the free version of TeamViewer."
"I used the free version of TeamViewer."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"The price of the license could be less expensive."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"The version of the solution we are using is free."
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"We are using the standard free version of TeamViewer."
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Top Industries

By visitors reading reviews
No data available
No data available
Manufacturing Company
12%
Computer Software Company
10%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise34
Large Enterprise32
 

Questions from the Community

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Ask a question
Earn 20 points
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about GoToMyPC vs. TeamViewer Business and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.