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GoToMyPC vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoToMyPC
Ranking in Remote Access
30th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
91
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (2nd)
 

Mindshare comparison

As of November 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.6%, down from 10.3% compared to the previous year. The mindshare of GoToMyPC is 1.7%, up from 0.9% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 6.6%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Remote Desktop Services6.6%
Microsoft Intune4.6%
GoToMyPC1.7%
Other87.1%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune reduces the time of our engineers, cuts down costs for the deployment of our endpoints managed by Microsoft Intune, and helps to improve compliance and the security policies we wanted to apply on endpoints, which was not happening earlier."
"From the user perspective, Microsoft Intune enables access to corporate data and apps even on personal devices, which is convenient."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"The most valuable feature of Microsoft Intune is its scalability."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"After implementing Microsoft Intune, we have seen a 50 to 70% reduction in device provisioning time and a 30 to 40% reduction in routine endpoint management efforts, allowing our IT team to focus less on routine management and providing faster software deployment while experiencing a significant reduction in support tickets."
"The policies on the solution are very good, the process of enrolling devices is a useful aspect for us, the features that allow us to control the devices are helpful, the initial setup is not hard at all, technical support, in general, has been quite helpful, we've found the configuration capabilities to be quite good, and so far, the solution is fast and has an intuitive interface."
"One of the most convenient features is that I can print from it and do everything as I would if I were sitting at my own desktop."
"The installation is almost instant."
"Technical support is very good and very fast; we find them to be very knowledgeable."
"The technical support is good."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution is very quick to set up."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The solution has very smooth connectivity and is a very user friendly product."
"I like that it works; in most cases, it's predictable, and you know what you get."
"The solution is scalable."
"The solution is stable and reliable."
"It allows employees to log on to corporate resources remotely."
"We chose this solution because it's a Microsoft Cloud and end-to-end all solution, Cloud 365, and it's all Microsoft, so it made sense to stay with the same VDI solution."
"Scalability-wise, it is very good, with auto-scaling so if there are more users required then Azure will help you to automatically manage it, and in addition it is HA, so I think that the overall scalability is pretty good."
"Since the tool has a graphical user interface, it's easier for us to access the server."
 

Cons

"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"If you're looking forward to deficiency, I'd say that the Endpoint Manager support at the lower levels is poor."
"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"When I started learning Microsoft Intune, I struggled because it was not straightforward; everything is in forms and it takes time to understand. The UI is extremely bad; it has a lot of overlapping elements and is confusing in many senses."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."
"Microsoft Copilot in Microsoft Intune is absolutely useless for protecting my environment."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The only problem is they have more than tripled their price in the last three years over what they used to charge."
"This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"Teams component can be a bit cumbersome to use. It takes some time to get it working as expected."
"We have used Citrix previously and it is more stable but it's a more expensive platform."
"Microsoft Remote Desktop Services is a good tool that does what it is meant to do, and from a security perspective, it is brilliant. However, there is a lot of overhead with managing it, which modern tools do not have, especially tools that exist in the cloud."
"The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whole lot better than Windows 11."
"I think that the Single Sign-On (SSO) could be improved."
"Updates sometimes impact the application and we have system crashes."
 

Pricing and Cost Advice

"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"The price of Microsoft Intune is reasonable."
"Intune is included in the Microsoft 365 licensing package that we have."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Even if they charge a premium, they aim to provide equal value."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"I have no comment on pricing of the solution."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"The tool's pricing is high in the Slovenian market. I rate it a nine out of ten."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"I think that Microsoft Remote Desktop Services is expensive compared to Login solution."
"The price of Microsoft Remote Desktop Services is reasonable. The solution can come for free for some clients with certain agreements."
"It's not an expensive solution."
"The pricing is moderate."
"The price of Microsoft Remote Desktop Services is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
No data available
Manufacturing Company
12%
Outsourcing Company
10%
Comms Service Provider
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise17
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup ...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has per...
What is your primary use case for Microsoft Remote Desktop Services?
Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows mac...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Bank Alfalah Ltd.
Find out what your peers are saying about GoToMyPC vs. Microsoft Remote Desktop Services and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.