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GoToMyPC vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
277
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
GoToMyPC
Ranking in Remote Access
29th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
80
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of GoToMyPC is 0.8%, down from 1.0% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 10.0%, down from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
SK
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.
Terje Romen - PeerSpot reviewer
Accessing the same desktop experience from anywhere but user template creation needs improvement
Mostly we are quite happy with it. However, some of us want a more powerful desktop. When not present, we use a remote tool called Splashtop, which is a good solution for some users. We have about ten licenses for those who need a powerful workstation at the office. We have not used many different tools. We are never in contact with Microsoft. These are quite basic configurations, to be honest. It's not complicated. AI is coming to or is already in some applications we are using. Not system-wise, however, it might be good. I'd rate the solution seven out of ten. It's quite good, yet certainly not perfect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user experience with Microsoft Intune is excellent because we can manage users and maintain security and policies anywhere they are."
"The Mobile Device Management in Intune is a valuable feature."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Intune helps the organization manage access to its internal apps, data, and resources."
"I have seen a return on investment right from the start of the tool's usage."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."
"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."
"The installation is almost instant."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution is very quick to set up."
"The technical support is good."
"The product saves time."
"Installing Microsoft Desktop Services is straightforward."
"Mostly we are quite happy with it."
"The most valuable feature is that it gives me full accessibility to my servers."
"The solution is stable."
"The solution is easy to use."
"It's simple to set up."
"It allows employees to log on to corporate resources remotely."
 

Cons

"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"Intune is not the most user-friendly mobile device management platform available."
"I think there should be a better tracking of the cell phones used on the Intune."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"The reporting functionality of Microsoft Intune is limited compared to Microsoft System Center, which offers many more reporting options."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"If the PC is hung then it requires a reboot."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"The performance of Remote Desktop Services could be better."
"We'd like them to continue to improve on security."
"We would like configuration to be automatic and the price to be close to zero, however, that's not realistic."
"The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"We'd like to see more integration with other vendors."
"The training profiles could be better."
 

Pricing and Cost Advice

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"While Microsoft charges for actual usage, it lacks discount options."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"The solution comes free with Microsoft Windows."
"The tool's pricing is high in the Slovenian market. I rate it a nine out of ten."
"Microsoft Remote Desktop Services comes free as part of Microsoft Windows."
"Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
"Although not an expensive product, pricing is always something that can be improved."
"The cost of the solution is low."
"I am aware that for Azure we do have an extra license because we are leveraging on different tenants."
"The tool must be cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
20%
Manufacturing Company
11%
Financial Services Firm
9%
Wholesaler/Distributor
6%
Computer Software Company
14%
Manufacturing Company
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
The only problem I see is that when I am connected, there is a certain lag because of the network.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Bank Alfalah Ltd.
Find out what your peers are saying about GoToMyPC vs. Microsoft Remote Desktop Services and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.