GroundWork Monitor vs ITRS Geneos comparison

GroundWork and ITRS are both solutions in the Network Monitoring Software category. GroundWork is ranked #100, while ITRS is ranked #40 with an average rating of 9.0. GroundWork holds a 0.4% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 100% of GroundWork users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

GroundWork Monitor

Read 1 GroundWork Monitor review

2,173 Views
1,282 Comparison Views

100% willing to recommend

ITRS Geneos

Read 58 ITRS Geneos reviews

7,740 Views
3,173 Comparison Views

96% willing to recommend

GroundWork Monitor

ITRS Geneos

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between GroundWork Monitor and ITRS Geneos based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: August 2026).

Buyer's Guide

Network Monitoring Software

August 2026

Download the complete report

Helped 909,679 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GroundWork Monitor

Ranking in Network Monitoring Software

100th

Ranking in IT Infrastructure Monitoring

75th

Average Rating

8.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

IT Operations Analytics (22nd), Cloud Monitoring Software (50th)

ITRS Geneos

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

28th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (31st)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of GroundWork Monitor is 0.4%, up from 0.0% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ITRS Geneos	0.6%
GroundWork Monitor	0.4%
Other	99.0%

Network Monitoring Software

Featured Reviews

it_user186582

Sr PC/Client Server Analyst II at a individual & family service with 10,001+ employees

It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change.

It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change It would be nice to have a centralized client-settings management. At the moment, the client settings have to be changed individually. I've used it since 2011. The deployment of the new server…

Read full review

Ravi ShankarSundarasan

Senior Enterprise Cloud Architect at Blue Yonder

Real-time monitoring has improved incident response and supports proactive anomaly detection

The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to setup and the plugins are easy to write."

"Once set-up, Geneos proved to be a very powerful and versatile tool to real-time monitor our IT infrastructure and - most important for us - our critical applications and business processes."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"ITRS Geneos provides peace of mind by mentoring our processes and applications."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"It has helped us re-define the Monitoring operating model which in turn has made support teams more efficient by using features like commented snoozing on various levels, use of knowledgebase articles associated with each alert cell, metric logging for capacity monitoring etc."

"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."

"Geneos enables customized aggregate views and alerts for both related and disparate components, and this flexibility and insight facilitates proactive and prompt causation analysis so you can easily see everything at once and know why there is an issue within seconds rather than spend precious time trying to find out."

More ITRS Geneos pros

Cons

"Deploying an agent leaves much to be desired."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"Currently the dashboard does not have the capability of providing different status levels, and this needs to be updated."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"The main weakness of the product is poor historical logging and reporting."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

More ITRS Geneos cons

Pricing and Cost Advice

Information not available

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

909,679 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

30%

Financial Services Firm

20%

Comms Service Provider

Outsourcing Company

Financial Services Firm

53%

Construction Company

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	40

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for ITRS Geneos?

I do not have the pricing information because it lies with the finance team.

See all answers

What needs improvement with ITRS Geneos?

I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.

See all answers

What is your primary use case for ITRS Geneos?

I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...

See all answers

Comparisons

Nagios XI vs GroundWork Monitor

Compared 14% of the time

Zabbix vs GroundWork Monitor

Compared 12% of the time

Splunk Enterprise Security vs GroundWork Monitor

Compared 9% of the time

NetApp Data Infrastructure Insights vs GroundWork Monitor

Compared 7% of the time

New Relic vs GroundWork Monitor

Compared 7% of the time

More GroundWork Monitor Competitors

Splunk AppDynamics vs ITRS Geneos

Compared 9% of the time

Dynatrace vs ITRS Geneos

Compared 7% of the time

Nagios XI vs ITRS Geneos

Compared 5% of the time

Zabbix vs ITRS Geneos

Compared 4% of the time

Grafana vs ITRS Geneos

Compared 3% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

August 2026

Download GroundWork Monitor product report

Buyer's Guide

ITRS Geneos

August 2026

Download ITRS Geneos product report

Also Known As

GWOS

Geneos

Overview

GroundWork Monitor streamlines IT infrastructure management with its comprehensive monitoring tools, enhancing efficiency and ensuring system reliability. Designed for professionals, it offers robust insights and simplifies complex environments.

GroundWork Monitor offers a flexible, scalable solution adept at monitoring hybrid IT environments. It effectively combines performance tracking, availability data, and comprehensive reporting to address intricate network infrastructures. Its integration capabilities support seamless operation with existing systems, contributing to optimized IT performance.

What are the key features of GroundWork Monitor?

Hybrid Monitoring: Supports both physical and virtual environments for comprehensive oversight.
Integration: Easily integrates with existing IT systems, supporting diverse technology stacks.
Customizable Dashboards: Provides customizable visuals for a personalized monitoring experience.
Advanced Analytics: Offers deep insights with detailed analytics and reporting functionality.

What benefits should users look for in reviews?

Improved Efficiency: Streamlines IT operations, leading to enhanced productivity.
Cost Reduction: Reduces downtime and maintenance costs through proactive monitoring.
Scalability: Supports organizational growth with flexible scaling options.
Enhanced Reliability: Minimizes operational risks by providing reliable infrastructure insights.

GroundWork Monitor is utilized across industries such as finance, healthcare, and telecommunications, where it supports critical operations through continuous monitoring. Its ability to adapt to sector-specific requirements makes it suitable for managing complex IT landscapes in specialized fields.

GroundWork

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

Sample Customers

Swiss Life, JBFCS, Capital Markets Cooperative Research Centre

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Network Monitoring Software

August 2026

Download Free Report

Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: August 2026.

DOWNLOAD NOW

909,679 professionals have used our research since 2012.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.