No more typing reviews! Try our Samantha, our new voice AI agent.

GroundWork Monitor vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GroundWork Monitor
Ranking in IT Operations Analytics
21st
Ranking in Cloud Monitoring Software
50th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
Network Monitoring Software (104th), IT Infrastructure Monitoring (76th)
OpenText AI Operations Mana...
Ranking in IT Operations Analytics
6th
Ranking in Cloud Monitoring Software
20th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (6th)
 

Mindshare comparison

As of March 2026, in the IT Operations Analytics category, the mindshare of GroundWork Monitor is 1.7%, up from 1.2% compared to the previous year. The mindshare of OpenText AI Operations Management is 4.3%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
OpenText AI Operations Management4.3%
GroundWork Monitor1.7%
Other94.0%
IT Operations Analytics
 

Featured Reviews

it_user186582 - PeerSpot reviewer
Sr PC/Client Server Analyst II at a individual & family service with 10,001+ employees
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change.
It's easy to setup and the plugins are easy to write. When we need to, the threshold is easy to change It would be nice to have a centralized client-settings management. At the moment, the client settings have to be changed individually. I've used it since 2011. The deployment of the new server…
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to setup and the plugins are easy to write."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."
"It's very scalable and it does seem capable of accepting the volume."
"It's a very good product overall."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"After I think ten years of using OML, we finally had some nice dashboards, which enabled us to get more insight and produce reports."
"It's really the basis for everything we do for event management, for enterprise management."
"Compared to other products on the market today, I think it's the best in terms of architecture and capabilities."
 

Cons

"Deploying an agent leaves much to be desired."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time."
"There is need to have more out-of-the-box support for HPE products itself."
"The service takes a very long time to start and it requires a lot of resources."
"Even though they said it was out for over a year, it was not a product ready for release."
"The price is quite expensive, and because of this, we may try another solution."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"There are a couple of areas of improvement: Performance needs to increase; and Better correlation from the box rules."
 

Pricing and Cost Advice

Information not available
"Setup costs can be high depending on the partner, but it is worth it."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"It is competitive."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The licensing cost for this solution is approximately $1,000 USD."
"The cost is very high."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
885,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Financial Services Firm
9%
Performing Arts
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

GWOS
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Swiss Life, JBFCS, Capital Markets Cooperative Research Centre
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Splunk, New Relic, ScienceLogic and others in IT Operations Analytics. Updated: March 2026.
885,311 professionals have used our research since 2012.