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HipChat [EOL] vs Jive comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HipChat [EOL]
Average Rating
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Jive
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (31st), Web Content Management (26th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (9th), Knowledge Management Software (14th), Enterprise Intranet (7th)
 

Featured Reviews

it_user669342 - PeerSpot reviewer
Engineering Operations Lead at a financial services firm with 51-200 employees
We like setting up automatic notifications to different chat rooms. It talks directly to other Atlasssian products.
The basic version is free to use. We also like setting up automatic notifications to different chat rooms. It is easy to set up new rooms and invite new users. Emoticons are fun and the mobile app is great too Our entire organization uses this as our default messaging app, not just our software…
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Real time chat organized into channels with archival and search capabilities was a complete game changer for how I work."
"If your organization is struggling with team collaboration and never ending email chains, HipChat is the perfect solution for your problems."
"It is a communicator for partners and clients."
"Our entire organization uses this as our default messaging app, not just our software engineering teams."
"I would strongly recommend this product."
"We communicate with teammates instantly within the channel, which helps us to be productive."
"The platform works well to collaborate with creating documents or media for a specific goal."
"We recently rebranded our organization and used this tool as our primary channel."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"Various business groups were able to collaborate effectively using this tool."
 

Cons

"Third-party integrations are continuing to grow, which is good, but sometimes the integration is rocky and not very usable."
"There was some problem with the company firewall. It was not stable in some versions."
"Occasionally, there were stability issues with uploads and downloads."
"I would like HipChat to be more stable. It crashes pretty often on Windows OS."
"We were actually evaluating a move from HipChat to Slack at my last job out of frustration related to repeated downtime with the service."
"Currently, one email ID is linked to one HipChat cloud group."
"The search engine could be improved and also provide some kind of indexing."
"The mobile app could be better."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"Create a better way of adding users in bulk by email address."
"We had major performance issues when our user base went up."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"The search engine could be improved and also provide some kind of indexing."
"Stream activity could be better organized."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Comparisons

 

Also Known As

No data available
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

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