Try our new research platform with insights from 80,000+ expert users

HipChat [EOL] vs Yammer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HipChat [EOL]
Average Rating
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Yammer
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Enterprise Social Software (4th)
 

Q&A Highlights

AS
Community Manager at PeerSpot (formerly IT Central Station)
Jul 16, 2014
 

Featured Reviews

it_user669342 - PeerSpot reviewer
Engineering Operations Lead at a financial services firm with 51-200 employees
We like setting up automatic notifications to different chat rooms. It talks directly to other Atlasssian products.
The basic version is free to use. We also like setting up automatic notifications to different chat rooms. It is easy to set up new rooms and invite new users. Emoticons are fun and the mobile app is great too Our entire organization uses this as our default messaging app, not just our software…
DB
Senior Technical Product Manager at a manufacturing company with 10,001+ employees
Creates user groups and streamlines communication
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We communicate with teammates instantly within the channel, which helps us to be productive."
"If your organization is struggling with team collaboration and never ending email chains, HipChat is the perfect solution for your problems."
"It is a communicator for partners and clients."
"Our entire organization uses this as our default messaging app, not just our software engineering teams."
"I would strongly recommend this product."
"Real time chat organized into channels with archival and search capabilities was a complete game changer for how I work."
"We have set Yammer up inside IFrames that appear on our intranet home page, most content pages, and in all-team sites."
"Yammer provides a simple to use, intuitive platform for enterprise collaboration within the social networking information model."
"It was a stable solution...It was a highly scalable solution considering it was used in a very big company."
"My organization invested a significant amount of money in the Office 365 package, and Yammer is a must if you plan to work on improving the internal communication and collaboration among your staff."
"Groups is the most valuable feature in Yammer."
"External collaboration with partners: There is a unified way to send updates about departments and the enterprise, rather than sending separate communications."
"The solution was stable."
"The initial setup was simple and straightforward."
 

Cons

"There was some problem with the company firewall. It was not stable in some versions."
"Currently, one email ID is linked to one HipChat cloud group."
"Occasionally, there were stability issues with uploads and downloads."
"Third-party integrations are continuing to grow, which is good, but sometimes the integration is rocky and not very usable."
"I would like HipChat to be more stable. It crashes pretty often on Windows OS."
"We were actually evaluating a move from HipChat to Slack at my last job out of frustration related to repeated downtime with the service."
"There needs to be access to a channel, without the need to sign-in."
"The lack of integration into the Microsoft Office 365 made it difficult to champion throughout the organization."
"Perhaps keep working on the integration of other Office products."
"I would give the technical support a rating of 3/10."
"I think that improvements could be seen in the delayed messaging, but other than, it's great!"
"We tried to integrate into SharePoint, but it was not really efficient."
"The only con was that it did not share the same transition speed between apps as SAP StreamWork, another platform that I reviewed in the CODIE Awards collaborative category."
"The ability to edit posts can be frustrating for some."
 

Pricing and Cost Advice

Information not available
"Compared to other products like Amazon, Yammer's pricing is fine."
"The pricing is not bad."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"Its cost is included in the license bundle for Microsoft."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Comparison Review

it_user8913 - PeerSpot reviewer
Developer with 51-200 employees
Aug 22, 2013
Yammer vs. SP Social in 2013
There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…
 

Answers from the Community

AS
Community Manager at PeerSpot (formerly IT Central Station)
Jul 16, 2014
Jul 16, 2014
Agreed as above, you need to address what you want to achieve from a communications perspective...and work from there.
2 out of 6 answers
Jul 16, 2014
Checkout slack
it_user138972 - PeerSpot reviewer
Works at a tech services company
Jul 16, 2014
Wrong question. You need to explain your problem, then we can help. Start with the outcome, and work backwards. Never, ever lead with applications or technology.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
15%
Marketing Services Firm
13%
Performing Arts
10%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise31
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Yammer?
We can send out notifications and ask questions using Yammer.
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
 

Comparisons

 

Overview

 

Sample Customers

Pinterest, Quora,Hewlett Packard, Hubspot, ParkWhiz, Artifakt, and others.
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: March 2026.
884,933 professionals have used our research since 2012.