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HipChat [EOL] vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HipChat [EOL]
Average Rating
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
SharePoint
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Featured Reviews

it_user669342 - PeerSpot reviewer
Engineering Operations Lead at a financial services firm with 51-200 employees
We like setting up automatic notifications to different chat rooms. It talks directly to other Atlasssian products.
The basic version is free to use. We also like setting up automatic notifications to different chat rooms. It is easy to set up new rooms and invite new users. Emoticons are fun and the mobile app is great too Our entire organization uses this as our default messaging app, not just our software…
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We communicate with teammates instantly within the channel, which helps us to be productive."
"It is a communicator for partners and clients."
"If your organization is struggling with team collaboration and never ending email chains, HipChat is the perfect solution for your problems."
"Real time chat organized into channels with archival and search capabilities was a complete game changer for how I work."
"I would strongly recommend this product."
"Our entire organization uses this as our default messaging app, not just our software engineering teams."
"Our staff found it simpler, as they did not have to work within a classification system."
"It is a good solution for the enterprise level."
"I find that SharePoint when used for the right purpose, lends itself to be a fantastic collaboration and workflow service."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"The initial setup of SharePoint is very straightforward."
"I think that SharePoint is the best on the market in terms of stability, quality and capability."
"It's very easy to integrate with other software from Microsoft; it works fine with Excel, Word, email, and similar tools, which I find valuable."
 

Cons

"There was some problem with the company firewall. It was not stable in some versions."
"Occasionally, there were stability issues with uploads and downloads."
"Third-party integrations are continuing to grow, which is good, but sometimes the integration is rocky and not very usable."
"I would like HipChat to be more stable. It crashes pretty often on Windows OS."
"Currently, one email ID is linked to one HipChat cloud group."
"We were actually evaluating a move from HipChat to Slack at my last job out of frustration related to repeated downtime with the service."
"Achieving our goals in a multi-vendor project was not an easy task because of the 2010 UI."
"As this is a Microsoft product, it can be difficult to obtain direct support."
"It's Microsoft; empty your pockets. Seriously, if you obtain SharePoint under one of their blanket licensing agreements you really need to pay attention to the terms and conditions, especially if your acquisition is part of Office 365."
"For sure, it should offer customisation of data grids, which is not possible, as it seems to use some proprietary OCX control."
"Submitting document changes function needs to be improved."
"Primarily, the mobile experience is wanting in SharePoint 2010."
"Workflow is something that can become more intelligent."
"SharePoint has workflow built into the software however it is very simplistic."
 

Pricing and Cost Advice

Information not available
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"Any extended support from Microsoft is expensive."
"The solution's pricing is relatively expensive because it's bundled with other products."
"Licensing can be by server or by seat."
"The replacement costs for it are cheaper if you use only SharePoint."
"It is very expensive.​"
"The pricing works for us."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
No data available
Government
10%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

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What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I know I can host pages on it and feel that the CMS platform, which helps create thos...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way to collaborate, and one benefit of SharePoint is the pages you can create on it, ...
 

Comparisons

 

Also Known As

No data available
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Pinterest, Quora,Hewlett Packard, Hubspot, ParkWhiz, Artifakt, and others.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
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