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HipChat [EOL] vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HipChat [EOL]
Average Rating
7.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
SharePoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
166
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Featured Reviews

it_user669342 - PeerSpot reviewer
Engineering Operations Lead at a financial services firm with 51-200 employees
We like setting up automatic notifications to different chat rooms. It talks directly to other Atlasssian products.
The basic version is free to use. We also like setting up automatic notifications to different chat rooms. It is easy to set up new rooms and invite new users. Emoticons are fun and the mobile app is great too Our entire organization uses this as our default messaging app, not just our software…
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our entire organization uses this as our default messaging app, not just our software engineering teams."
"Real time chat organized into channels with archival and search capabilities was a complete game changer for how I work."
"I would strongly recommend this product."
"We communicate with teammates instantly within the channel, which helps us to be productive."
"If your organization is struggling with team collaboration and never ending email chains, HipChat is the perfect solution for your problems."
"It is a communicator for partners and clients."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"It has helped us collapse all our versions into a single file."
"For us, in terms of the project development and support tools and for a collaborative repository of live documents, there is nothing like this solution."
"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."
"We use this solution as central repository for all the corporate information systems."
 

Cons

"There was some problem with the company firewall. It was not stable in some versions."
"Third-party integrations are continuing to grow, which is good, but sometimes the integration is rocky and not very usable."
"We were actually evaluating a move from HipChat to Slack at my last job out of frustration related to repeated downtime with the service."
"Occasionally, there were stability issues with uploads and downloads."
"Currently, one email ID is linked to one HipChat cloud group."
"I would like HipChat to be more stable. It crashes pretty often on Windows OS."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"Administration is still very complex."
"The management of the product/back-end is complex."
"The limitations and boundaries must be extended."
"Technical support rates a 3.5/5."
"The technical support level is practically nil."
"Synchronization of files in OneDrive can take some time which can ‘annoy’ some users."
"The solution lacks collaboration features."
 

Pricing and Cost Advice

Information not available
"They are about an eight in comparison to other similar products."
"It is very expensive.​"
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"The solution's pricing is relatively expensive because it's bundled with other products."
"The data classification and search elements are cheap."
"For this type of solution, it is not wise to buy it without Software Assurance."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
No data available
Government
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifi...
What is your primary use case for SharePoint?
My main use case for SharePoint is storing data, and it has primarily served as our document management and team collaboration platform. I have used it to organize and share documents, manage versi...
 

Also Known As

No data available
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Pinterest, Quora,Hewlett Packard, Hubspot, ParkWhiz, Artifakt, and others.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
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