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HPE Integrated Lights Out (iLO) vs ServiceNow Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Integrated Lights Out (...
Ranking in Server Monitoring
13th
Average Rating
9.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Discovery
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
IT Asset Management (9th), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of June 2026, in the Server Monitoring category, the mindshare of HPE Integrated Lights Out (iLO) is 2.0%, up from 1.4% compared to the previous year. The mindshare of ServiceNow Discovery is 2.6%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
ServiceNow Discovery2.6%
HPE Integrated Lights Out (iLO)2.0%
Other95.4%
Server Monitoring
 

Featured Reviews

AM
Senior Systems Administrator at a manufacturing company with 11-50 employees
Positive access capabilities and user-friendly interface empower efficient server management while cost and licensing concerns persist
HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI. It provides an alternative network connection, enabling access to servers without physical access. The software is highly valued for its ability to bring servers back up remotely, essential for minimizing downtime in critical situations. HPE iLO is a strong competitor to iDRAC. Being a second network interface physically installed on a server, iLO provides an extra IP to access the server, bypassing other layers such as ESXi or Proxmox, and enabling BIOS-level access. The remote software involved is fantastic for recovering servers quickly and efficiently when they go down, providing significant improvements to organizational operations. Whether dealing with international or local solutions, iLO can save considerable time, reducing downtime from minutes to weeks depending on location. It is particularly useful for integrating with Microsoft Active Directory, simplifying login issues, and mitigating risks of login leaks through Multi-Factor Authentication. The quick response times from HPE support, including shipping parts and sending techs promptly, add to the overall efficiency and reliability of solutions involving HPE iLO. The integration of iLO with vSphere provides a seamless user experience, making navigation feel consistent across platforms.
Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HPE Integrated Lights Out (iLO) has the best features for detecting any kind of hardware failure, such as any DIMM, HDD, system board, or PSU failures, providing real-time alarms with all necessary information."
"HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI."
"ServiceNow Discovery works better than other products I've used."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"The security is a major part of the solution and customers look for the best security."
"The product's discovery feature is valuable due to its accuracy, reliability, and the high prestige associated with the information it provides."
"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"It has been stable since deployment."
"ServiceNow Discovery is a platform that provides full IT infrastructure services, and it's very good for any organization, but that still depends on company requirements, so you need to evaluate those requirements first."
 

Cons

"Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers."
"I am currently avoiding HPE in my current build because of the pricing that is almost highway robbery. Service contracts are required to receive firmware updates."
"It is one of the most costly applications in terms of subscription costs."
"I would rate technical support for ServiceNow Discovery as four. This rating is because there are features on the tool that never worked and despite calling our support, there were no results."
"In my opinion, it's quite slow compared to other tools, like Device42. Also, there are predefined fields in Device42 that are not available in ServiceNow. These are the basic things I think can be improved here."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"Improvements are required with the scripts used to collect the information from servers."
"The solution should improve the classes of discovery assets to disregard more junk data."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
 

Pricing and Cost Advice

Information not available
"The solution is not inexpensive so pricing is rated a three out of ten."
"The product pricing is fair and reasonable for the value it provides."
"The solution is very expensive."
"The pricing is determined based on the CIs."
"ServiceNow Discovery's licensing is not a very small investment, but it definitely pays off."
"ServiceNow Discovery has very broad pricing, so it becomes costly. It would be better if it had a pay-as-you-use licensing model because the total cost of ownership is quite high."
"As per a general discussion I had with the stakeholders, I figured out that it is a costly tool. There is a need to make additional payments apart from the licensing fees for better support services from ServiceNow."
"ServiceNow Discovery is expensive, but the company has a monopoly and we need to use the solution. We use it because we do not have a choice."
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Top Industries

By visitors reading reviews
Insurance Company
15%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
8%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for HPE Integrated Lights Out (iLO)?
Regarding pricing or set-up costs and licensing, HPE's approach is quite intense compared to Dell, Cisco, Microsoft, Lenovo, etc. Avoiding HPE in the current structure due to high costs would be co...
What needs improvement with HPE Integrated Lights Out (iLO)?
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the sy...
What is your primary use case for HPE Integrated Lights Out (iLO)?
HPE Integrated Lights Out (iLO) is used for monitoring the system; we have almost 115 or 116, around 150 servers, and we use this product to check the server current status with alarms and all othe...
What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if w...
What is your primary use case for ServiceNow Discovery?
I have utilized ServiceNow Discovery for cloud management, specifically for basic AWS discovery. If you're having a VPS, it is also considered in discovery, and that falls under the cloud managemen...
 

Overview

 

Sample Customers

Information Not Available
York, National Grid, DXC Technology, experian, BEACHBODY
Find out what your peers are saying about HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.