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HPE Integrated Lights Out (iLO) vs ServiceNow Discovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Integrated Lights Out (...
Ranking in Server Monitoring
12th
Average Rating
9.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Discovery
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
46
Ranking in other categories
IT Asset Management (9th), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of September 2026, in the Server Monitoring category, the mindshare of HPE Integrated Lights Out (iLO) is 1.9%, down from 2.2% compared to the previous year. The mindshare of ServiceNow Discovery is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
ServiceNow Discovery2.4%
HPE Integrated Lights Out (iLO)1.9%
Other95.7%
Server Monitoring
 

Featured Reviews

MR
Senior System Engineer at Omgea Exim Ltd
Provides real-time monitoring and exceptional technical support
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers. The only room for improvement I see is synchronization with the current hardware and socket because sometimes hardware fails, but the information is delayed on iLO. There are points of view where iLO logs and some logs are missing from the system, which prevents our engineers from finding the correct solution. We need to inform HP to improve their hardware part for better synchronization to ensure all the necessary information fills up properly in the logs.
Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HPE Integrated Lights Out (iLO) has the best features for detecting any kind of hardware failure, such as any DIMM, HDD, system board, or PSU failures, providing real-time alarms with all necessary information."
"HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"We can scale the solution."
"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"The solution is straightforward to set up, it is stable, we can scale the solution, and the solution is user-friendly."
"The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB."
"The workflows are beneficial as they allow tasks to be assigned to respective teams without the need for coding."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
 

Cons

"I am currently avoiding HPE in my current build because of the pricing that is almost highway robbery. Service contracts are required to receive firmware updates."
"Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers."
"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."
"I believe there is room for improvement in ServiceNow Discovery, particularly in providing more detailed information about network usage and communication between ServiceNow and the infrastructure."
"I would rate technical support for ServiceNow Discovery as four. This rating is because there are features on the tool that never worked and despite calling our support, there were no results."
"In my opinion, it's quite slow compared to other tools, like Device42. Also, there are predefined fields in Device42 that are not available in ServiceNow. These are the basic things I think can be improved here."
"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."
"I would rate technical support from ServiceNow a six because sometimes I did not receive responses on time and they were delayed."
"ServiceNow Discovery should improve its cloud capabilities."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
 

Pricing and Cost Advice

Information not available
"It is not recommended for smaller companies because of the price."
"You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
"I would rate the product's pricing a six out of ten. We had availed some discount from the standard pricing. Even then, the tool's pricing is expensive. You have to pay some vendor service fees for the product's implementation."
"The price could be better. It's a bit on the pricey side."
"As per a general discussion I had with the stakeholders, I figured out that it is a costly tool. There is a need to make additional payments apart from the licensing fees for better support services from ServiceNow."
"If the product is not deployed properly, it can be very expensive."
"The product is not cheap."
"There is a need to make payments every quarter of a year towards the licensing costs of the solution. ServiceNow Discovery is an expensive tool."
report
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Insurance Company
14%
Computer Software Company
10%
Financial Services Firm
7%
Financial Services Firm
13%
Outsourcing Company
9%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for HPE Integrated Lights Out (iLO)?
Regarding pricing or set-up costs and licensing, HPE's approach is quite intense compared to Dell, Cisco, Microsoft, Lenovo, etc. Avoiding HPE in the current structure due to high costs would be co...
What needs improvement with HPE Integrated Lights Out (iLO)?
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the sy...
What is your primary use case for HPE Integrated Lights Out (iLO)?
HPE Integrated Lights Out (iLO) is used for monitoring the system; we have almost 115 or 116, around 150 servers, and we use this product to check the server current status with alarms and all othe...
What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
ServiceNow could improve ServiceNow Discovery by integrating artificial intelligence capabilities. The system could study frequently created queries for the CMDB, whether related to applications, c...
What is your primary use case for ServiceNow Discovery?
I mainly use ServiceNow Discovery for asset inventory in the estate. I primarily use it for linking applications versus inventory and creating disaster recovery plans, recovery time objectives, and...
 

Overview

 

Sample Customers

Information Not Available
York, National Grid, DXC Technology, experian, BEACHBODY
Find out what your peers are saying about HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.