HPE Integrated Lights Out (iLO) vs ServiceNow Discovery comparison

Hewlett Packard Enterprise and ServiceNow are both solutions in the Server Monitoring category. Hewlett Packard Enterprise is ranked #12 with an average rating of 9.5, while ServiceNow is ranked #4 with an average rating of 8.0. Hewlett Packard Enterprise holds a 2.2% mindshare in SM, compared to ServiceNow’s 3.2% mindshare. Additionally, 50% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

HPE Integrated Lights Out (...

Read 2 HPE Integrated Lights Out (iLO) reviews

690 Views
690 Comparison Views

50% willing to recommend

ServiceNow Discovery

Read 44 ServiceNow Discovery reviews

3,767 Views
1,997 Comparison Views

97% willing to recommend

HPE Integrated Lights Out (...

ServiceNow Discovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

ServiceNow Discovery and HPE Integrated Lights Out compete in technology management. ServiceNow Discovery is superior in IT operations management, while HPE iLO excels in advanced server management capabilities.

Features: ServiceNow Discovery automates IT asset management, includes in-depth network scanning, and provides data analysis for infrastructure management. HPE iLO offers robust server monitoring, remote management capabilities, and enhanced security features.

Ease of Deployment and Customer Service: ServiceNow Discovery integrates seamlessly into existing IT environments with modular deployment options and offers responsive support. HPE iLO provides quick setup with minimal hardware interference and is favored for its effective troubleshooting support despite being less integrated.

Pricing and ROI: ServiceNow Discovery has significant setup costs but promises ROI through streamlined operations and better asset visibility, suited for large-scale enterprises. HPE iLO requires investment in proprietary hardware, delivering ROI through improved server efficiency and reduced downtime, appealing to those maximizing server performance.

To learn more, read our detailed HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery Report (Updated: January 2026).

Buyer's Guide

HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Integrated Lights Out (...

Ranking in Server Monitoring

12th

Average Rating

9.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Discovery

Ranking in Server Monitoring

4th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

IT Asset Management (6th), Cloud Resource Discovery Services (1st)

Mindshare comparison

As of February 2026, in the Server Monitoring category, the mindshare of HPE Integrated Lights Out (iLO) is 2.2%, up from 0.9% compared to the previous year. The mindshare of ServiceNow Discovery is 3.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Market Share Distribution
Product	Market Share (%)
ServiceNow Discovery	3.2%
HPE Integrated Lights Out (iLO)	2.2%
Other	94.6%

Server Monitoring

Featured Reviews

Alexander Monahan

Senior Systems Administrator at a manufacturing company with 11-50 employees

Positive access capabilities and user-friendly interface empower efficient server management while cost and licensing concerns persist

HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI. It provides an alternative network connection, enabling access to servers without physical access. The software is highly valued for its ability to bring servers back up remotely, essential for minimizing downtime in critical situations. HPE iLO is a strong competitor to iDRAC. Being a second network interface physically installed on a server, iLO provides an extra IP to access the server, bypassing other layers such as ESXi or Proxmox, and enabling BIOS-level access. The remote software involved is fantastic for recovering servers quickly and efficiently when they go down, providing significant improvements to organizational operations. Whether dealing with international or local solutions, iLO can save considerable time, reducing downtime from minutes to weeks depending on location. It is particularly useful for integrating with Microsoft Active Directory, simplifying login issues, and mitigating risks of login leaks through Multi-Factor Authentication. The quick response times from HPE support, including shipping parts and sending techs promptly, add to the overall efficiency and reliability of solutions involving HPE iLO. The integration of iLO with vSphere provides a seamless user experience, making navigation feel consistent across platforms.

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reviewer2759271

Manager, Solution/Service Delivery at a tech services company with 51-200 employees

Has supported enterprise needs well and addresses discovery across environments

Small companies will not be able to afford ServiceNow Discovery from the pricing perspective. Hence, they will not opt for ServiceNow Discovery as a solution, either as an ITSM solution or ITOM solution. It will not be affordable. I am specifically talking about the Middle East and Africa region. ServiceNow ITOM is particularly not very strong in terms of monitoring capabilities. They do not have any monitoring tool. They use event management from getting events from other tools. In that front, they had a roadmap for going for an open-source solution, but I have not seen that materialize. There is a lack of tools perspective for monitoring. Perhaps they do not have a plan because there are hundreds of tools available, and they prefer to focus on integration and event management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI."

"HPE Integrated Lights Out (iLO) has the best features for detecting any kind of hardware failure, such as any DIMM, HDD, system board, or PSU failures, providing real-time alarms with all necessary information."

"In the past, I found troubleshooting difficult in ServiceNow Discovery because I didn't have much exposure to the platform during that time, but then I explored some troubleshooting features, and I found that it wasn't that tough, so this is one of the qualities I like about ServiceNow Discovery. I also like that log reading in ServiceNow Discovery is much better than other tools. Another valuable feature of the tool is that you don't need to install many tools to deploy ITSM. You only need to subscribe to the modules to deploy the proper ITSM in your organization."

"I am impressed with the tool's incident problem change management."

"It has given us an understanding of each layer from a server application."

"We mostly use the solution's ITSM and ITOM capabilities in most workflows."

"One of the most valuable features of ServiceNow Discovery is the automated discovery that helps identify dependencies and generates reports."

"It does a good job of collecting the data that's necessary for data centers, and IT's operations."

"Most fields on our forms are auto-filled, reducing manual maintenance for our infrastructure team. Post Discovery implementation there is hardly any maintenance."

"One highly valuable aspect is the use of service accounts, which automates the process of identifying underlying nodes and associated assets."

More ServiceNow Discovery pros

Cons

"Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers."

"I am currently avoiding HPE in my current build because of the pricing that is almost highway robbery. Service contracts are required to receive firmware updates."

"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."

"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."

"ServiceNow Discovery should improve its cloud capabilities."

"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."

"The current limitation requires having mid servers or discovery servers in each data center for proper discovery, hindering the ability to discover assets across continents such as Asia Pacific and Europe."

"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."

"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."

"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."

More ServiceNow Discovery cons

Pricing and Cost Advice

Information not available

"The product pricing is fair and reasonable for the value it provides."

"As per a general discussion I had with the stakeholders, I figured out that it is a costly tool. There is a need to make additional payments apart from the licensing fees for better support services from ServiceNow."

"It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."

"The solution is not inexpensive so pricing is rated a three out of ten."

"I would rate the product's pricing a six out of ten. We had availed some discount from the standard pricing. Even then, the tool's pricing is expensive. You have to pay some vendor service fees for the product's implementation."

"It's on a yearly basis. We renew our contract for three years at a time."

"The product is not cheap."

"This is expensive, but it meets our needs."

More ServiceNow Discovery pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

19%

Manufacturing Company

16%

Computer Software Company

13%

Outsourcing Company

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	23

Questions from the Community

What is your experience regarding pricing and costs for HPE Integrated Lights Out (iLO)?

Regarding pricing or set-up costs and licensing, HPE's approach is quite intense compared to Dell, Cisco, Microsoft, Lenovo, etc. Avoiding HPE in the current structure due to high costs would be co...

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What needs improvement with HPE Integrated Lights Out (iLO)?

As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the sy...

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What is your primary use case for HPE Integrated Lights Out (iLO)?

HPE Integrated Lights Out (iLO) is used for monitoring the system; we have almost 115 or 116, around 150 servers, and we use this product to check the server current status with alarms and all othe...

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What do you like most about ServiceNow Discovery?

The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.

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What is your experience regarding pricing and costs for ServiceNow Discovery?

The pricing information for ServiceNow Discovery was requested but not provided.

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What needs improvement with ServiceNow Discovery?

A CMDB debugging tool to give indication about the errors that appear would be appreciated.

See all answers

Comparisons

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Compared 7% of the time

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Compared 5% of the time

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Compared 16% of the time

Lansweeper vs ServiceNow Discovery

Compared 13% of the time

BMC Helix Discovery vs ServiceNow Discovery

Compared 9% of the time

Microsoft Configuration Manager vs ServiceNow Discovery

Compared 6% of the time

SolarWinds Server and Application Monitor vs ServiceNow Discovery

Compared 4% of the time

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Product Reports

Buyer's Guide

Server Monitoring

February 2026

Download HPE Integrated Lights Out (iLO) product report

Buyer's Guide

ServiceNow Discovery

January 2026

Download ServiceNow Discovery product report

Overview

HPE Integrated Lights Out (iLO) is a powerful remote server management tool that enhances efficiency by allowing IT administrators to manage servers from anywhere, ensuring seamless operations.

HPE iLO provides a comprehensive suite for remote server management, designed to streamline tasks like server configuration and health monitoring. Ideal for both SMBs and large enterprises, it enables administrators to access critical server information remotely. This functionality maximizes uptime, reduces operational costs, and enhances productivity, becoming an essential tool in modern data centers.

What are the key features of HPE iLO?

Remote Console Access: Enables full remote control over server operations.
Integrated Remote Console (IRC): Supports virtual media and secure data connection.
Health Monitoring: Provides real-time health status and robust diagnostics.
Embedded Media Controller: Adds convenience for firmware updates and management tasks.
Power Management: Optimizes power consumption efficiency to lower costs.

What benefits and ROI should be considered when evaluating HPE iLO?

Cost Efficiency: Reduces the need for physical presence, saving travel costs.
Time Savings: Streamlines management processes, saving precious time.
Enhanced Security: Provides secure access to ensure data safety.
Improved Uptime: Reduces downtime with proactive monitoring and alerts.
Scalability: Supports growth without a significant increase in management resources.

In various industries like healthcare, finance, and telecommunications, HPE iLO is implemented to optimize IT infrastructures by offering remote diagnostics, rapid issue resolution, and enhanced server performance. Its comprehensive set of tools allows industries to maintain high operational standards while minimizing intervention times.

Hewlett Packard Enterprise

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

ServiceNow

Sample Customers

Information Not Available

York, National Grid, DXC Technology, experian, BEACHBODY

Buyer's Guide

HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery

January 2026

Free Report: HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery

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