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HPE Integrated Lights Out (iLO) vs ServiceNow Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HPE Integrated Lights Out (...
Ranking in Server Monitoring
13th
Average Rating
9.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Discovery
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
46
Ranking in other categories
IT Asset Management (10th), Cloud Resource Discovery Services (1st)
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of HPE Integrated Lights Out (iLO) is 1.8%, up from 1.8% compared to the previous year. The mindshare of ServiceNow Discovery is 2.5%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
ServiceNow Discovery2.5%
HPE Integrated Lights Out (iLO)1.8%
Other95.7%
Server Monitoring
 

Featured Reviews

MR
Senior System Engineer at Omgea Exim Ltd
Provides real-time monitoring and exceptional technical support
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers. The only room for improvement I see is synchronization with the current hardware and socket because sometimes hardware fails, but the information is delayed on iLO. There are points of view where iLO logs and some logs are missing from the system, which prevents our engineers from finding the correct solution. We need to inform HP to improve their hardware part for better synchronization to ensure all the necessary information fills up properly in the logs.
Abhinay Sharma - PeerSpot reviewer
Service Now Developer at Bangmetric services pvt ltd
Cloud discovery has improved asset visibility and reporting but still needs smarter automation
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HPE Integrated Lights Out (iLO) has the best features for detecting any kind of hardware failure, such as any DIMM, HDD, system board, or PSU failures, providing real-time alarms with all necessary information."
"HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI."
"The data is really good, it's reliable and they keep adding to it."
"The initial setup is pretty straightforward."
"ServiceNow Discovery comes in a bundle with everything, including CMDB, which makes it much easier to use."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"It has given us an understanding of each layer from a server application."
"The service management and operations management modules are valuable."
"ServiceNow Discovery has normal discovery of CIs, as well as horizontal discovery for understanding Service Mapping."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
 

Cons

"I am currently avoiding HPE in my current build because of the pricing that is almost highway robbery. Service contracts are required to receive firmware updates."
"Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"ServiceNow Discovery should be updated to provide its users with more out-of-the-box information and attributes to support the routers and switches from Cisco."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"I believe there is room for improvement in ServiceNow Discovery, particularly in providing more detailed information about network usage and communication between ServiceNow and the infrastructure."
"Between SolarWinds and ServiceNow, there is some communication gap."
 

Pricing and Cost Advice

Information not available
"ServiceNow Discovery is expensive, but the company has a monopoly and we need to use the solution. We use it because we do not have a choice."
"It costs a lot. It is probably close to over a hundred thousand. It's an expensive platform, but you can't compare ServiceNow's Discovery functionality to other discovery tools. It's not an apples-to-apples comparison of ServiceNow to a configuration management tool to an asset management tool because it does those things, but it's not those things."
"It is an expensive product with a price that depends on the models that you wish to purchase."
"The product pricing is fair and reasonable for the value it provides."
"The price could be better. It's a bit on the pricey side."
"The pricing is determined based on the CIs."
"Setting up and licensing for ServiceNow can be expensive, especially for enterprise service management."
"ServiceNow Discovery's licensing is not a very small investment, but it definitely pays off."
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908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Insurance Company
15%
Manufacturing Company
15%
Computer Software Company
11%
Financial Services Firm
7%
Financial Services Firm
14%
Manufacturing Company
8%
Government
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise25
 

Questions from the Community

What is your experience regarding pricing and costs for HPE Integrated Lights Out (iLO)?
Regarding pricing or set-up costs and licensing, HPE's approach is quite intense compared to Dell, Cisco, Microsoft, Lenovo, etc. Avoiding HPE in the current structure due to high costs would be co...
What needs improvement with HPE Integrated Lights Out (iLO)?
As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the sy...
What is your primary use case for HPE Integrated Lights Out (iLO)?
HPE Integrated Lights Out (iLO) is used for monitoring the system; we have almost 115 or 116, around 150 servers, and we use this product to check the server current status with alarms and all othe...
What is your experience regarding pricing and costs for ServiceNow Discovery?
Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...
What needs improvement with ServiceNow Discovery?
The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if w...
What is your primary use case for ServiceNow Discovery?
I have utilized ServiceNow Discovery for cloud management, specifically for basic AWS discovery. If you're having a VPS, it is also considered in discovery, and that falls under the cloud managemen...
 

Overview

 

Sample Customers

Information Not Available
York, National Grid, DXC Technology, experian, BEACHBODY
Find out what your peers are saying about HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.