HPE Integrated Lights Out (iLO) vs ServiceNow Discovery comparison

Hewlett Packard Enterprise and ServiceNow are both solutions in the Server Monitoring category. Hewlett Packard Enterprise is ranked #13 with an average rating of 9.5, while ServiceNow is ranked #4 with an average rating of 8.0. Hewlett Packard Enterprise holds a 2.3% mindshare in SM, compared to ServiceNow’s 3.1% mindshare. Additionally, 50% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

HPE Integrated Lights Out (...

Read 2 HPE Integrated Lights Out (iLO) reviews

790 Views
790 Comparison Views

50% willing to recommend

ServiceNow Discovery

Read 45 ServiceNow Discovery reviews

3,911 Views
2,073 Comparison Views

97% willing to recommend

HPE Integrated Lights Out (...

ServiceNow Discovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

ServiceNow Discovery and HPE Integrated Lights Out compete in technology management. ServiceNow Discovery is superior in IT operations management, while HPE iLO excels in advanced server management capabilities.

Features: ServiceNow Discovery automates IT asset management, includes in-depth network scanning, and provides data analysis for infrastructure management. HPE iLO offers robust server monitoring, remote management capabilities, and enhanced security features.

Ease of Deployment and Customer Service: ServiceNow Discovery integrates seamlessly into existing IT environments with modular deployment options and offers responsive support. HPE iLO provides quick setup with minimal hardware interference and is favored for its effective troubleshooting support despite being less integrated.

Pricing and ROI: ServiceNow Discovery has significant setup costs but promises ROI through streamlined operations and better asset visibility, suited for large-scale enterprises. HPE iLO requires investment in proprietary hardware, delivering ROI through improved server efficiency and reduced downtime, appealing to those maximizing server performance.

To learn more, read our detailed HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery Report (Updated: March 2026).

Buyer's Guide

HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Integrated Lights Out (...

Ranking in Server Monitoring

13th

Average Rating

9.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Discovery

Ranking in Server Monitoring

4th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

IT Asset Management (7th), Cloud Resource Discovery Services (1st)

Mindshare comparison

As of March 2026, in the Server Monitoring category, the mindshare of HPE Integrated Lights Out (iLO) is 2.3%, up from 1.0% compared to the previous year. The mindshare of ServiceNow Discovery is 3.1%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
ServiceNow Discovery	3.1%
HPE Integrated Lights Out (iLO)	2.3%
Other	94.6%

Server Monitoring

Featured Reviews

Alexander Monahan

Senior Systems Administrator at a manufacturing company with 11-50 employees

Positive access capabilities and user-friendly interface empower efficient server management while cost and licensing concerns persist

HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI. It provides an alternative network connection, enabling access to servers without physical access. The software is highly valued for its ability to bring servers back up remotely, essential for minimizing downtime in critical situations. HPE iLO is a strong competitor to iDRAC. Being a second network interface physically installed on a server, iLO provides an extra IP to access the server, bypassing other layers such as ESXi or Proxmox, and enabling BIOS-level access. The remote software involved is fantastic for recovering servers quickly and efficiently when they go down, providing significant improvements to organizational operations. Whether dealing with international or local solutions, iLO can save considerable time, reducing downtime from minutes to weeks depending on location. It is particularly useful for integrating with Microsoft Active Directory, simplifying login issues, and mitigating risks of login leaks through Multi-Factor Authentication. The quick response times from HPE support, including shipping parts and sending techs promptly, add to the overall efficiency and reliability of solutions involving HPE iLO. The integration of iLO with vSphere provides a seamless user experience, making navigation feel consistent across platforms.

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Abhinay Sharma

Service Now Developer at Bangmetric services pvt ltd

Cloud discovery has improved asset visibility and reporting but still needs smarter automation

The impact of ServiceNow Discovery on my organization's strategic planning depends on various factors. Some customers have their own discovery tools which they do not want to switch from, even if we explain why ServiceNow might be better, because they have been using them for a long time. Some customers are dynamic, so we need to have some kind of proposition that comes with ServiceNow. Sometimes, we need to talk with ServiceNow people themselves to give them a bundle offer in which we can have Discovery and ITSM at a much more affordable price than the competitors, so that is our main goal. Currently, I would say there might be a possibility if we can use some AI discovery features that could be helpful for our organization. If we can get discovery jobs running based on AI schedules, that would be beneficial. I believe in the coming future that I want to see myself working more with ServiceNow in this capacity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"HPE Integrated Lights Out (iLO) has the best features for detecting any kind of hardware failure, such as any DIMM, HDD, system board, or PSU failures, providing real-time alarms with all necessary information."

"HPE Integrated Lights Out (iLO) is user-friendly, offering easy navigation and a nice GUI."

"Most fields on our forms are auto-filled, reducing manual maintenance for our infrastructure team. Post Discovery implementation there is hardly any maintenance."

"It has been stable since deployment."

"Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes."

"The product's discovery feature is valuable due to its accuracy, reliability, and the high prestige associated with the information it provides."

"I would rate the stability of ServiceNow Discovery as nine, as we never had downtime."

"ServiceNow Discovery helps with operations, audits, and allows people to assess how a particular change in infrastructure impacts other components."

"The workflows are beneficial as they allow tasks to be assigned to respective teams without the need for coding."

"It's a single system of record and it captures the relationships."

More ServiceNow Discovery pros

Cons

"Sometimes when the system fails, iLO doesn't get the proper information from the system, so there's a need for improvement so it can provide real-time information for our engineers to give the correct solutions to customers."

"I am currently avoiding HPE in my current build because of the pricing that is almost highway robbery. Service contracts are required to receive firmware updates."

"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."

"We would like more flexibility with the licensing. Discovery is bundled with ServiceNow's ITOM license. It was more affordable when it was sold separately, but we bought a package license to get more functionality out of the CMDB. We'd prefer to buy only the pieces we need instead of taking things we don't want or solutions that aren't yet mature enough to use."

"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."

"They can expand on the plugins for some of the other tools."

"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."

"I feel that credential-less discovery could be improved."

"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."

"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."

More ServiceNow Discovery cons

Pricing and Cost Advice

Information not available

"It costs a lot. It is probably close to over a hundred thousand. It's an expensive platform, but you can't compare ServiceNow's Discovery functionality to other discovery tools. It's not an apples-to-apples comparison of ServiceNow to a configuration management tool to an asset management tool because it does those things, but it's not those things."

"ServiceNow Discovery has very broad pricing, so it becomes costly. It would be better if it had a pay-as-you-use licensing model because the total cost of ownership is quite high."

"As per a general discussion I had with the stakeholders, I figured out that it is a costly tool. There is a need to make additional payments apart from the licensing fees for better support services from ServiceNow."

"There is a need to make payments every quarter of a year towards the licensing costs of the solution. ServiceNow Discovery is an expensive tool."

"There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."

"This is expensive, but it meets our needs."

"You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."

"It is an expensive product with a price that depends on the models that you wish to purchase."

More ServiceNow Discovery pricing and cost advice

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Top Industries

By visitors reading reviews

Insurance Company

17%

Manufacturing Company

15%

Computer Software Company

13%

University

Financial Services Firm

12%

Manufacturing Company

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	5
Large Enterprise	23

Questions from the Community

What is your experience regarding pricing and costs for HPE Integrated Lights Out (iLO)?

Regarding pricing or set-up costs and licensing, HPE's approach is quite intense compared to Dell, Cisco, Microsoft, Lenovo, etc. Avoiding HPE in the current structure due to high costs would be co...

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What needs improvement with HPE Integrated Lights Out (iLO)?

As a reseller, I think HP iLO can be improved in a few ways. HP has a lot of experience with iLO, but they need to work on synchronization between iLO and the system hardware. Sometimes when the sy...

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What is your primary use case for HPE Integrated Lights Out (iLO)?

HPE Integrated Lights Out (iLO) is used for monitoring the system; we have almost 115 or 116, around 150 servers, and we use this product to check the server current status with alarms and all othe...

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What do you like most about ServiceNow Discovery?

The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.

See all answers

What is your experience regarding pricing and costs for ServiceNow Discovery?

Regarding pricing, I have not dealt much with it. I am more focused on the feature side of things, so I cannot comment on the latest pricing because it is dynamic as well. Sometimes it is cheaper f...

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What needs improvement with ServiceNow Discovery?

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Compared 4% of the time

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Compared 13% of the time

Lansweeper vs ServiceNow Discovery

Compared 10% of the time

BMC Helix Discovery vs ServiceNow Discovery

Compared 8% of the time

Microsoft Configuration Manager vs ServiceNow Discovery

Compared 5% of the time

Flexera One vs ServiceNow Discovery

Compared 5% of the time

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Product Reports

Buyer's Guide

Server Monitoring

March 2026

Download HPE Integrated Lights Out (iLO) product report

Buyer's Guide

ServiceNow Discovery

February 2026

Download ServiceNow Discovery product report

Overview

HPE Integrated Lights Out (iLO) is a powerful remote server management tool that enhances efficiency by allowing IT administrators to manage servers from anywhere, ensuring seamless operations.

HPE iLO provides a comprehensive suite for remote server management, designed to streamline tasks like server configuration and health monitoring. Ideal for both SMBs and large enterprises, it enables administrators to access critical server information remotely. This functionality maximizes uptime, reduces operational costs, and enhances productivity, becoming an essential tool in modern data centers.

What are the key features of HPE iLO?

Remote Console Access: Enables full remote control over server operations.
Integrated Remote Console (IRC): Supports virtual media and secure data connection.
Health Monitoring: Provides real-time health status and robust diagnostics.
Embedded Media Controller: Adds convenience for firmware updates and management tasks.
Power Management: Optimizes power consumption efficiency to lower costs.

What benefits and ROI should be considered when evaluating HPE iLO?

Cost Efficiency: Reduces the need for physical presence, saving travel costs.
Time Savings: Streamlines management processes, saving precious time.
Enhanced Security: Provides secure access to ensure data safety.
Improved Uptime: Reduces downtime with proactive monitoring and alerts.
Scalability: Supports growth without a significant increase in management resources.

In various industries like healthcare, finance, and telecommunications, HPE iLO is implemented to optimize IT infrastructures by offering remote diagnostics, rapid issue resolution, and enhanced server performance. Its comprehensive set of tools allows industries to maintain high operational standards while minimizing intervention times.

Hewlett Packard Enterprise

ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

ServiceNow

Sample Customers

Information Not Available

York, National Grid, DXC Technology, experian, BEACHBODY

Buyer's Guide

HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery

March 2026

Free Report: HPE Integrated Lights Out (iLO) vs. ServiceNow Discovery

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