HPE Zerto Software vs Synology DSM comparison

Hewlett Packard Enterprise and Synology are both solutions in the Backup and Recovery category. Hewlett Packard Enterprise is ranked #2 with an average rating of 9.0, while Synology is ranked #51. Hewlett Packard Enterprise holds a 1.9% mindshare in BRS, compared to Synology’s 1.4% mindshare. Additionally, 98% of Hewlett Packard Enterprise users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

HPE Zerto Software

Read 355 HPE Zerto Software reviews

20,772 Views
11,840 Comparison Views

98% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

3,747 Views
3,672 Comparison Views

100% willing to recommend

HPE Zerto Software

Synology DSM

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 22, 2026

HPE Zerto Software and Synology DSM compete in data management solutions. HPE Zerto Software holds the upper hand in specialized features, while Synology DSM is stronger in comprehensive storage and system management.

Features: HPE Zerto Software includes near-synchronous replication, automated failover, and ransomware protection, making it suitable for enterprises needing specialized disaster recovery. Synology DSM offers robust storage management, easy file sharing, and high data integrity, appealing to users seeking an all-in-one data management solution.

Room for Improvement: HPE Zerto Software could enhance its cloud-based analytics, streamline Hyper-V services, and reduce initial setup complexity. Synology DSM can improve speed of storage access, enhance multi-device synchronization, and expand automated data backup options.

Ease of Deployment and Customer Service: HPE Zerto Software provides straightforward deployment with strong support infrastructure for easy enterprise integration. Synology DSM offers intuitive setup and comprehensive support, praised for its simplicity in system management.

Pricing and ROI: HPE Zerto Software typically has a higher setup cost, promising significant ROI in data protection. Synology DSM is more cost-effective with long-term value, delivering versatile functionality at lower initial costs.

To learn more, read our detailed HPE Zerto Software vs. Synology DSM Report (Updated: April 2026).

Buyer's Guide

HPE Zerto Software vs. Synology DSM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

355

Ranking in other categories

Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st), Autonomous Operational Resilience (1st)

Synology DSM

Ranking in Backup and Recovery

51st

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of HPE Zerto Software is 1.9%, down from 3.0% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
HPE Zerto Software	1.9%
Synology DSM	1.4%
Other	96.7%

Backup and Recovery

Featured Reviews

reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customer Service: Sales and customer service are responsive to questions."

"We have had many instances where VMs were corrupted by an application owner, where they were installing something and did not create a snapshot in VMware for it. Instead of tapping into our backups, with just two clicks, we were able to restore the VM back to its original state. It helps a lot in the day-to-day running of our business."

"It's a nice tool, and you should go for it; I don't think you'll be disappointed."

"We didn't have anything that worked for so long, and Zerto has reduced our DR testing time drastically while allowing granular failover so we can confirm our DR plan is solid and almost not miss a beat."

"The failover feature is great for getting VMs up and running at a secondary site."

"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."

"The customer service and support are very good. Every time we have problems, they're ready to help us."

"The speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions is night and day. We use Veeam for backups and the amount of time that it takes to recover is so much quicker mounting with Zerto. That's why we extended the journal so that we could capture a few more days and make it easier for us to recover files."

More HPE Zerto Software pros

"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."

"The most valuable features of Synology DSM are its security and connectivity."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The most valuable aspect is its ability to handle multiple disks."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"Synology DSM is very easy to work and operate."

More Synology DSM pros

Cons

"Some of the integrations with our internal tools, in particular, company-specific ones, do not work."

"I had to have my colleague contact technical support because we had an issue where VMs in VMware were getting blocked, and we weren't able to delete them."

"The alerting doesn't quite give you the information about what exactly is going on when an issue comes up."

"Customer service and technical support need improvement."

"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."

"If we could integrate our AIOps solutions and incident management capabilities within HPE Zerto Software, that would be beneficial."

"We would like more mobile options. If we are at a restaurant or out and about in our normal daily lives, we would like to be able to interface via our mobiles."

"I am very pleased with it as is, but the ease of use of the restoration utility could be challenging initially."

More HPE Zerto Software cons

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Synology DSM's user interface is not quite intuitive."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"Users may lose their data if they don't configure the solution properly."

"The only bothersome aspect is that the device is aging."

More Synology DSM cons

Pricing and Cost Advice

"You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy."

"The solution is very cost-effective and very easy to set-up but does not compromise on features."

"All of my customers are happy with how this product works and they like it, but unfortunately, in the market that I represent, Zerto is expensive when compared with the competition."

"I think the cost is reasonable for VM licensing. It's not outside the scope of an enterprise product."

"It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month."

"There is a one-time cost for maintenance and support. We have a three-year contract that we will have to renew when those three years come up. There is also licensing on top of that for whatever product you are using it for."

"Obviously, I wish it were cheaper and more affordable. But I get what I pay for, so I can't complain."

"Zerto is not overly expensive. It's worth what we're getting for it, but with tough times, a discount would be beneficial."

More HPE Zerto Software pricing and cost advice

"Synology DSM is a free tool."

"The solution’s pricing is neither cheap nor expensive."

"Synology DSM is a cheap solution."

"The price of the solution is very good."

"It is quite an affordable solution."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The pricing varies widely, catering to a broad range of needs."

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

Manufacturing Company

Healthcare Company

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	92
Midsize Enterprise	94
Large Enterprise	202

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	1

Questions from the Community

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

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What is your experience regarding pricing and costs for Zerto?

In terms of pricing, I'll not say HPE Zerto Software is very cheap, and I'll not say that whatever features it provides, it's very highly priced. However, there could be room for negotiation on the...

See all answers

What needs improvement with Zerto?

The documentation is very good. The GUI is kind of an old one. More development on the GUI can be useful for the users.The areas that have room for improvement include the GUI. The other thing is t...

See all answers

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Product Reports

Buyer's Guide

HPE Zerto Software

May 2026

Download HPE Zerto Software product report

Buyer's Guide

Synology DSM

April 2026

Download Synology DSM product report

Also Known As

Zerto Virtual Replication

Synology DiskStation Manager (DSM)

Overview

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

Synology DSM offers a comprehensive disk management and virtualization backup solution, known for its seamless connectivity across Mac, Windows, and Linux systems, enabling both novice and expert users to efficiently organize and secure their digital data.

Synology DSM integrates intuitive features like the Btrfs file system, built-in backups, and Active Backup for Business, streamlining application installations such as Plex Media Server and Docker. It provides robust security and versatility, supporting VPNs, web servers, and virtualization. Synology DSM is utilized for data backup in virtual machines, local user management, file-sharing networks, and remote file accessibility. It assists organizations in centralized data replication and protection, managing multiple terabytes across locations while serving as a firewall and file management system.

What features does Synology DSM offer?

Disk Management: Efficiently manages storage across multiple platforms.
Seamless Connectivity: Supports Mac, Windows, and Linux for a unified experience.
Btrfs File System: Offers advanced data protection and recovery options.
Active Backup for Business: Provides comprehensive backup solutions for critical data.
Versatility: Supports VPN, web servers, and virtualization for expanded utility.

What benefits should users consider?

Security: Maintains data integrity and protection across networks.
Stability: Ensures consistent operation for essential applications.
Ease of Use: Facilitates straightforward installation and management of applications.
Scalability: Handles large-scale data replication and protection efficiently.

In industries like IT and media, Synology DSM is an effective tool for centralized data management and security. Businesses rely on its extensive backup capabilities to manage and protect large datasets, enabling effective collaboration and remote access solutions across locations. Users incorporate its add-ons to enhance network deployment and connectivity, optimizing data flow and operational efficiency.

Synology

Sample Customers

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

Information Not Available

Buyer's Guide

HPE Zerto Software vs. Synology DSM

April 2026

Free Report: HPE Zerto Software vs. Synology DSM

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