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Hyland OnBase vs Sharepoint 2016 Standard comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Hyland OnBase enhances efficiency, accuracy, and security, offering savings, reduced errors, and improved workflows, especially for insurance companies.
Sentiment score
6.5
SharePoint 2016 Standard reduces costs, enhances collaboration, boosts efficiency, and streamlines processes with improved access and automation.
I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.
Senior Software Engineer at Infosys
There's also prevention of financial loss because I have some workflows designed specifically to validate certain processes, and in the past a lot of money was lost because calculations were done incorrectly.
Analista at a consultancy with 201-500 employees
Automation processes that used to take four or three weeks now only require days, and users can be easily trained to implement their own processes.
Process Analyst at a consultancy with 51-200 employees
There has been a return on investment from using Sharepoint 2016 Standard, as documentation approval workflows, change request processes, HR onboarding and offboarding flows, document routing based on metadata, and notifications and escalations have all improved with Sharepoint being implemented.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
You can stop paying for other tools if you are willing to move to Sharepoint 2016 Standard.
Senior Team Lead at Infosys
Time saved productivity metrics means tasks that used to take a week now get resolved in one to two days with Sharepoint 2016 Standard, saving approximately five to seven days per request.
Senior Data Engineer at LTM
 

Customer Service

Sentiment score
5.6
Hyland OnBase provides professional 24/7 support, often praised despite complex processes or premium fees required for premium options.
Sentiment score
6.3
SharePoint 2016 Standard's customer service is praised for its responsive, proactive, and knowledgeable support with effective issue resolution.
Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.
Program Manager at a financial services firm with 11-50 employees
Whenever I proved it was an issue on their side, they always followed up quickly and professionally and always resolved the problems.
Analista at a consultancy with 201-500 employees
Customer support largely falls on us, as many aspects must be handled directly with Hyland.
Process Analyst at a consultancy with 51-200 employees
The customer support for Sharepoint 2016 Standard is very active and responsive.
Senior Team Lead at Infosys
The response was quite swift, the engineers were quite knowledgeable, and they were able to resolve my issue in the shortest possible time.
Technical Support Engineer at Horizon/Bespoke Labs
When I contacted the support team, they helped me recover the file in a very efficient and supportive way.
Senior Data Engineer at LTM
 

Scalability Issues

Sentiment score
6.4
Hyland OnBase is scalable and adaptable, supporting growth in users and documents, with cloud services easing manageability and costs.
Sentiment score
7.6
SharePoint 2016 Standard offers scalability, efficient file management, zero downtime patching, and fits diverse industry needs despite lacking cloud scaling.
Transitioning to cloud-based services may reduce these costs in the future.
Product owner at a computer software company with 10,001+ employees
Hyland OnBase's scalability is one of its most significant strengths.
Process Analyst at a consultancy with 51-200 employees
In the cloud it's easier to handle; you work with pods and other infrastructure elements.
Analista at a consultancy with 201-500 employees
Zero downtime patching means adding servers or patching can be done without weekend outages.
Senior Data Engineer at LTM
The security and reliability enhancements make it very scalable.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard is highly scalable.
Senior Team Lead at Infosys
 

Stability Issues

Sentiment score
8.0
Hyland OnBase is highly stable, with users praising its reliability, minimal downtime, and excellent scalability, security, and data protection.
Sentiment score
8.8
Sharepoint 2016 Standard is stable and reliable for document security and control, with occasional hardware-related performance issues.
Since then they've improved a lot, and now it's very stable.
Analista at a consultancy with 201-500 employees
Hyland OnBase was a stable solution that worked effectively for us.
Program Manager at a financial services firm with 11-50 employees
I have not seen any crashes or downtimes so far.
Analyst at Synergy Connect
I have not found any bugs myself, so for me, Sharepoint 2016 Standard is pretty stable.
Technical Support Engineer at Horizon/Bespoke Labs
I use it on a daily basis for most of my tasks, and I have not faced any stability issues.
Senior Data Engineer at LTM
 

Room For Improvement

Hyland OnBase needs enhanced dashboards, AI integration, user-friendly interface, flexible pricing, improved support, OCR, and simplified processes.
SharePoint 2016 Standard's outdated interface and integration issues reduce productivity, needing enhancements in navigation, security, and performance.
The application could potentially be more open-source, allowing integration with more solutions.
Program Manager at a financial services firm with 11-50 employees
Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.
Product owner at a computer software company with 10,001+ employees
If AI could be used more at an enterprise level, since we are purchasing at an enterprise level for the subscription of Hyland OnBase, I would say if those AI informations would stay within the enterprise and not go outside of our enterprise boundaries, it would be secure and maintain our privacy.
Business Analyst at a tech vendor with 10,001+ employees
Implementing minimum roles plus zero downtime patching, which is built into the 2016 setup, means we should configure minimum roles correctly so web front end, application server, and search servers can do only their job and speed up farms.
Senior Data Engineer at LTM
I would assess the integration of Microsoft Office apps within Sharepoint 2016 Standard for document management as lacking.
Technical Manager at IBM
Whatever use case I have been involved in or whatever additional things that I needed, I have always been able to find those on Sharepoint 2016 Standard.
Analyst at Synergy Connect
 

Setup Cost

Hyland OnBase's complex pricing is costly, especially in Latin America, with varied monthly licensing averaging $4,500-$5,000.
SharePoint 2016 Standard offers cost-effective licensing and setup, with potential savings of 25-30%, requiring careful planning for efficiency.
We also paid for workflow licenses, which allowed up to 250 concurrent users.
Program Manager at a financial services firm with 11-50 employees
I find pricing to be on the higher side due to its monolithic architecture.
Product owner at a computer software company with 10,001+ employees
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
Senior Software Engineer at Infosys
My experience with pricing, setup cost, and licensing for Sharepoint 2016 Standard has been that it offers very competitive price plans, which are good for business.
Senior Team Lead at Infosys
Only choose 2016 if you have a clear upgrade hybrid plan before 2026 and do not start any new 2016 projects unless they are planned for fewer than two years of use with air-gapped security.
Senior Data Engineer at LTM
Pricing for Sharepoint 2016 Standard is pretty nice.
Digital Project Manager at a financial services firm with 10,001+ employees
 

Valuable Features

Hyland OnBase enhances document management with secure storage, AI capabilities, workflow automation, and flexible integration for business efficiency.
SharePoint 2016 boosts collaboration and productivity with document management, workflow automation, and seamless Microsoft tool integration.
It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.
Program Manager at a financial services firm with 11-50 employees
The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.
Senior Software Engineer at Infosys
Hyland OnBase has impacted my organization positively by faster document retrieval, intuitive setup, reduced manual processing, and comes with security.
Business Analyst at a tech vendor with 10,001+ employees
Sharepoint 2016 Standard has positively impacted my organization by providing a very good data repository and organization of various amounts of information that is stored in these Sharepoint sites.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard has role-based access control, which secures our enterprise data effectively.
Data Engineer at a outsourcing company with 201-500 employees
It integrates well with other Microsoft products through Office 365.
Senior Team Lead at Infosys
 

Categories and Ranking

Hyland OnBase
Ranking in Enterprise Content Management
5th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
19
Ranking in other categories
Business Process Management (BPM) (13th), Low-Code Development Platforms (16th)
Sharepoint 2016 Standard
Ranking in Enterprise Content Management
9th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 4.3%, down from 6.3% compared to the previous year. The mindshare of Sharepoint 2016 Standard is 0.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Hyland OnBase4.3%
Sharepoint 2016 Standard0.5%
Other95.2%
Enterprise Content Management
 

Featured Reviews

Joao Santiago - PeerSpot reviewer
Analista at a consultancy with 201-500 employees
Digital workflows have transformed meeting minutes and document tracking across departments
There are some particular aspects of Hyland OnBase, such as layouts or some modules that have just been built, that are not designed with the end user in mind. That's something they need to improve. However, even if it's not adequate for the end user, you can still take that and, with custom development, use those modules and APIs in a user-friendly way. They need to improve the interface and usability of Unity and think more about usability. In terms of tool usability, sometimes there are too many clicks to perform an action, which, if you developed it yourself, you could do in two clicks, whereas within Unity you need four or five clicks to do the same process.
Nishant Chauhan - PeerSpot reviewer
Senior Data Engineer at LTM
Centralized document libraries have streamlined daily collaboration and improved team productivity
In terms of improvements for Sharepoint 2016, I see how it can be improved regarding performance tweaks. Limiting view columns plus items is important because each extra column adds approximately 0.5 seconds of render time for 1,000 items. I keep default views under five to six columns and fewer than 1,000 items, utilizing filters such as "today" and "me". The next point is to avoid Group By on large lists as it adds HTML and slows rendering. Collapsed groups can make it worse, but using datasheet view for bulk edits renders faster than the standard view. Implementing minimum roles plus zero downtime patching, which is built into the 2016 setup, means we should configure minimum roles correctly so web front end, application server, and search servers can do only their job and speed up farms. In terms of user experience with adoption, governance and naming can be improved. Outdated sites plus inconsistent navigation make people revert to email. Setting naming rules, archive policies, and owners helps governance protect ROI. Ensuring optimized search queries, avoiding wildcards, and limiting results will lead to three times faster answers. Pushing OneDrive for Business sync will enable people to work offline. 2016 added durable links so links do not break when files move. Cutting customizations will make non-customized pages load much faster, so removing heavy web parts and custom JavaScript on homepages is essential. Reducing IT tickets can still be enhanced within these improvements. In addition to the needed improvements regarding user training, integrations, and support, I would stress the importance of these areas. Achieving a perfect ten for Sharepoint 2016 Standard would involve addressing a few issues. The mobile user experience feels clunky versus modern, and the absence of Power Automate makes some workflows feel dated. While search is good, it is not comparable to Google for intranet use. Additionally, support ending in 2026 is a ticking clock that needs consideration.
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Top Industries

By visitors reading reviews
Healthcare Company
9%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Construction Company
27%
Financial Services Firm
11%
Manufacturing Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
What is your experience regarding pricing and costs for Sharepoint 2016 Standard?
I was not focused on the pricing, setup cost, and licensing for Sharepoint 2016 Standard.
What needs improvement with Sharepoint 2016 Standard?
I do not think there is anything missing in Sharepoint 2016 Standard. It is a vast platform and whatever use I plan to have on Sharepoint, I can navigate through it or search things on Google or an...
What is your primary use case for Sharepoint 2016 Standard?
I started using Sharepoint 2016 Standard when I joined my current role because all of the files that we work on in collaboration with my teammates are stored on Sharepoint. It is quite a useful pla...
 

Also Known As

OnBase
No data available
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Information Not Available
Find out what your peers are saying about Hyland OnBase vs. Sharepoint 2016 Standard and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.