No more typing reviews! Try our Samantha, our new voice AI agent.

IBM BPM vs WorkflowGen comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
8th
Ranking in Process Automation
9th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (10th)
WorkflowGen
Ranking in Business Process Management (BPM)
35th
Ranking in Process Automation
41st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (25th), Rapid Application Development Software (31st), Low-Code Development Platforms (36th)
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 4.4%, down from 5.3% compared to the previous year. The mindshare of WorkflowGen is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM BPM4.4%
WorkflowGen1.1%
Other94.5%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have had the opportunity to work with various organizations that can be categorized as medium to large scale and was able to successfully deliver process optimization and system integrations that helped the customer increase their ROI and improve their process performance many times over."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"It allowed us visibility of key business processes."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"I would recommend this solution; it is a very good solution, and they are working on improving it in all areas."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"It’s easier, more controlled and automatized checks of the budget through this system."
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
 

Cons

"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."
"They should incorporate an API gateway functionality within it to simplify integrations."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"The product is extremely complex to use and administrate."
"Yes, for email notification but it could also be with company network."
"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
 

Pricing and Cost Advice

"The solution is expensive since it is an enterprise application."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"When considering the features of the solution the price is expensive compared to competitors."
"The product is expensive considering the hardware and software costs."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"IBM could improve the price. It is far too expensive."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
Information not available
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
21%
Construction Company
14%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
No data available
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about IBM BPM vs. WorkflowGen and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.