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IBM Cloud Pak for Security vs Palo Alto Networks Cortex XSOAR comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Security
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Cloud and Data Center Security (24th)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd), SOC as a Service (3rd)
 

Mindshare comparison

IBM Cloud Pak for Security and Palo Alto Networks Cortex XSOAR aren’t in the same category and serve different purposes. IBM Cloud Pak for Security is designed for Cloud and Data Center Security and holds a mindshare of 0.7%, up 0.2% compared to last year.
Palo Alto Networks Cortex XSOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 8.7% mindshare, down 10.3% since last year.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
IBM Cloud Pak for Security0.7%
Illumio Segmentation13.4%
Akamai Guardicore Segmentation11.4%
Other74.5%
Cloud and Data Center Security
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR8.7%
Microsoft Sentinel9.6%
Splunk SOAR6.7%
Other75.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1907040 - PeerSpot reviewer
IBM Security Product Manager at a tech services company with 201-500 employees
Great user-friendly interface; provides many functionalities and many free applications
The interface is good and very user-friendly, it's easy for our customers to use. Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system. It allows for an increase in functionalities even if you've bought the smallest installation.
EricRise - PeerSpot reviewer
Noc Network Engineer at a outsourcing company with 51-200 employees
Automation playbooks have reduced soc noise and now streamline daily incident response
To improve Palo Alto Networks Cortex XSOAR, there can be a learning curve to it. It is not a very user-friendly product; it is complex. It handles debugs and automation playbooks. You have to really spend some time dedicated to learning the product, scripting, and acquiring your certifications on it. Cost is another item as well. That can be quite significant; it does depend on other tools for EDR, whether you are using Palo Alto's XDR system or any number of third-party products for that. There are some reporting and logging restrictions and limitations. Some of those are going to be constraints, including window size limits. Database use with it has limited scalability for that type of application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."
"The interface is good and very user-friendly."
"For each SOC and MSS environment, I would recommend using Cortex XSOAR for better productivity, scalability, performance, and efficiency."
"Its agility and scalability are valuable."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"It was useful as a ticketing tool."
"The solution is user-friendly and easy to configure."
"The set of playbooks that XSOAR already has inside it is really huge, and it is also great for a lot of informational security managers and engineers that can just choose what they need and not have to create anything from scratch."
"The performance is great."
"It is a scalable solution."
 

Cons

"Lacks sufficient technical support."
"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."
"The dashboard could be better."
"The configuration of the solution could improve it is difficult."
"It doesn't offer automatic internet reports out of the box."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"The tool’s multi-tenancy feature must be improved."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
"It's quite lagging and not very fast."
 

Pricing and Cost Advice

Information not available
"The solution's pricing needs improvement."
"There is a perception that it is priced very high compared to other solutions."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"It is expensive."
"The solution is based on an annual licensing model that is expensive."
"Cortex XSOAR's price could be lower."
"It is approx $10,000 or $20,000 per year for two user licenses."
"The solution's cost is reasonable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
We can quantify the reduction. It is more than sixty to seventy percent reduction in the MTTR, as per documents from Palo Alto, and with proper implementation, we can improve MTTR by up to sixty-fi...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The negative aspect of Palo Alto Networks Cortex XSOAR is the price; cost-wise, it is a bit higher. Other than enterprise clients, they might need to push their management to get additional approva...
What is your primary use case for Palo Alto Networks Cortex XSOAR?
We are a partner for Palo Alto as a service provider. Palo Alto Networks Cortex XSOAR is used as a SIEM solution or XDR-type solutions.
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
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