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IBM Cloud Pak for Security vs Splunk SOAR comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Security
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Cloud and Data Center Security (24th)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Mindshare comparison

IBM Cloud Pak for Security and Splunk SOAR aren’t in the same category and serve different purposes. IBM Cloud Pak for Security is designed for Cloud and Data Center Security and holds a mindshare of 0.7%, up 0.2% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 6.7% mindshare, down 7.8% since last year.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
IBM Cloud Pak for Security0.7%
Illumio Segmentation13.4%
Akamai Guardicore Segmentation11.4%
Other74.5%
Cloud and Data Center Security
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR6.7%
Microsoft Sentinel9.6%
Palo Alto Networks Cortex XSOAR8.7%
Other75.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1907040 - PeerSpot reviewer
IBM Security Product Manager at a tech services company with 201-500 employees
Great user-friendly interface; provides many functionalities and many free applications
The interface is good and very user-friendly, it's easy for our customers to use. Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system. It allows for an increase in functionalities even if you've bought the smallest installation.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."
"The interface is good and very user-friendly."
"Splunk SOAR is really saving my time."
"The automation part of the product is great, Splunk SOAR can easily be connected with a lot of solutions that are available out there, and the in-built apps are pretty useful to me."
"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."
"I have found all the security automation platform features of Splunk SOAR to be good, and the automation playbook development is highly useful."
"It helps increase efficiency and productivity."
"Splunk SOAR consolidates tools in my environment significantly, notifying users about ongoing malicious activities based on integrated security features in my banking app."
"Splunk SOAR helps in automating a lot of tasks, reduces man-hours, reduces response time since everything is automated, and it requires less human interaction."
"Analysts save a lot of time with Splunk SOAR because all relevant details from phishing emails, including the email ID, IP address, sender information, and email content such as links or attachments, are automatically integrated into an incident and sent to ServiceNow, making troubleshooting easier and enabling them to start investigating directly or know what to do next."
 

Cons

"Lacks sufficient technical support."
"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"The pricing could be a bit more reasonable. It would be great if it were feasible for smaller organizations."
"The Splunk SOAR case management feature lacks some of the functionalities like the possibility to fully customize the fields for the tickets/events and create custom statuses."
"Splunk's support for integration is subpar and has room for improvement."
"It would be ideal if we could automate processes even more."
"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."
"Splunk SOAR can be improved by simplifying certain aspects of the Automation Broker. The Automation Broker is utilized to connect to any on-premises security controls, but the primary challenge is that installing it on Linux is quite difficult."
"There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
 

Pricing and Cost Advice

Information not available
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I don't know the exact price, but for my region, it is very expensive."
"The tool is not cheap."
"Splunk SOAR is more expensive compared to other options for SOAR."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"The cost is high and the licensing is on an annual basis."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
11%
Outsourcing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise54
 

Questions from the Community

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What needs improvement with Splunk Phantom?
The steep learning curve for custom playbooks requires solid Python and API familiarity, and there are some issues seen in debugging and playbook execution logs that need to be improved, as well as...
What is your primary use case for Splunk Phantom?
The main use case that I have been using, and many customers are asking for, is automation, specifically automated alert triage and IOC enrichment for IPs, domains, and hashes. I can cite a scenari...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
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