IBM ECM vs Newgen OmniDocs comparison

IBM and Newgen are both solutions in the Enterprise Content Management category. IBM is ranked #13 with an average rating of 8.0, while Newgen is ranked #11 with an average rating of 9.0. IBM holds a 2.2% mindshare in ECM, compared to Newgen’s 3.0% mindshare. Additionally, 94% of IBM users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.

IBM ECM

Read 16 IBM ECM reviews

631 Views
518 Comparison Views

94% willing to recommend

Newgen OmniDocs

Read 3 Newgen OmniDocs reviews

594 Views
512 Comparison Views

100% willing to recommend

IBM ECM

Newgen OmniDocs

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 4, 2024

IBM ECM and Newgen OmniDocs are competing in the enterprise content management category. IBM ECM holds an advantage in data integration capabilities, providing extensive compatibility with business applications, while Newgen OmniDocs shines with robust workflow automation features.

Features: IBM ECM focuses on data integration, security, and compliance, making it suitable for regulated industries. It also ensures seamless integration with existing systems. Newgen OmniDocs offers advanced workflow automation, collaboration tools, and flexible deployment options, aligning with digital transformation goals.

Ease of Deployment and Customer Service: Newgen OmniDocs supports a cloud-first deployment model with rapid implementation, supplemented with extensive support and training resources. IBM ECM involves a more complex on-premise deployment requiring significant IT involvement, though it provides comprehensive customer service after deployment.

Pricing and ROI: IBM ECM requires a significant upfront investment, reflecting its extensive functionality and long-term cost benefits. Newgen OmniDocs offers a cost-effective subscription model with quicker ROI due to lower initial costs, making it economically attractive for budget-constrained organizations.

To learn more, read our detailed IBM ECM vs. Newgen OmniDocs Report (Updated: March 2025).

Buyer's Guide

IBM ECM vs. Newgen OmniDocs

March 2025

Download the complete report

Helped 845,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ECM

Ranking in Enterprise Content Management

13th

Average Rating

8.0

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Newgen OmniDocs

Ranking in Enterprise Content Management

11th

Average Rating

8.6

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.2%, down from 2.5% compared to the previous year. The mindshare of Newgen OmniDocs is 3.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Omar_Ismail

ECM, Archives and Digital Preservation Consultant at DataServe

A stable solution for automation with high availability

Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.

Read full review

GopalakrishnaParimi

Strategic Relations at Eugen Software

Innovative compression, document management efficiency, and optimizes storage

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The vertical scalability, as we can use it across some of our applications."

"The content management is all about you as you can make the same content for minimal purpose solutions applications."

"The scalability is a valuable feature, that we're able to display our documents to so many people."

"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."

"The document management system (DMS) has a fast retrieval time regardless of the stored volume."

"The tool's security has improved our management process. Its integration is good. It offers ready APIs that you can customize without developing the code. You don't have to go to the code level to implement the integration parameter."

Cons

"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."

"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."

"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."

"I would like to see seamless application integration."

"We need to work on establishing a stable licensing model. When licensing terms change frequently, customers find it difficult to budget effectively."

"Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications."

Pricing and Cost Advice

"Reach out to local IBM partners."

"I rate the tool's pricing a seven out of ten."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

34%

Computer Software Company

12%

Government

12%

Real Estate/Law Firm

Computer Software Company

15%

Real Estate/Law Firm

13%

Financial Services Firm

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM ECM?

The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Mic...

See all answers

What is your experience regarding pricing and costs for IBM ECM?

The product is expensive and has a perpetual license.

See all answers

What needs improvement with IBM ECM?

The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.

See all answers

What is your experience regarding pricing and costs for Newgen OmniDocs?

This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...

See all answers

What needs improvement with Newgen OmniDocs?

Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...

See all answers

What is your primary use case for Newgen OmniDocs?

I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.

See all answers

Comparisons

IBM FileNet vs IBM ECM

Compared 35% of the time

Alfresco vs IBM ECM

Compared 13% of the time

SAP Extended Enterprise Content Management vs IBM ECM

Compared 12% of the time

Hyland OnBase vs IBM ECM

Compared 11% of the time

OpenText Extended ECM vs IBM ECM

Compared 11% of the time

More IBM ECM Competitors

SharePoint vs Newgen OmniDocs

Compared 24% of the time

IBM FileNet vs Newgen OmniDocs

Compared 19% of the time

OpenText Extended ECM vs Newgen OmniDocs

Compared 18% of the time

Alfresco vs Newgen OmniDocs

Compared 14% of the time

OpenText Documentum vs Newgen OmniDocs

Compared 9% of the time

More Newgen OmniDocs Competitors

Product Reports

Buyer's Guide

IBM ECM

March 2025

Download IBM ECM product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Newgen OmniDocs product report

Also Known As

No data available

OmniDocs

Overview

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.

IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

IBM

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

Newgen

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group

Coca Cola

Buyer's Guide

IBM ECM vs. Newgen OmniDocs

March 2025

Free Report: IBM ECM vs. Newgen OmniDocs

Find out what your peers are saying about IBM ECM vs. Newgen OmniDocs and other solutions. Updated: March 2025.

DOWNLOAD NOW

845,406 professionals have used our research since 2012.

See our IBM ECM vs. Newgen OmniDocs report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.