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IBM MaaS360 vs IBM Security MaaS360 with Watson comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
353
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
IBM MaaS360
Ranking in Unified Endpoint Management (UEM)
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
36
Ranking in other categories
Enterprise Mobility Management (EMM) (12th)
IBM Security MaaS360 with W...
Ranking in Unified Endpoint Management (UEM)
16th
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 22.3%, down from 32.3% compared to the previous year. The mindshare of IBM MaaS360 is 7.7%, up from 5.2% compared to the previous year. The mindshare of IBM Security MaaS360 with Watson is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune22.3%
IBM MaaS3607.7%
IBM Security MaaS360 with Watson0.4%
Other69.6%
Unified Endpoint Management (UEM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
reviewer2173776 - PeerSpot reviewer
President at a wholesaler/distributor with 11-50 employees
Bulk phone setup has become more efficient while content distribution remains manageable
The main benefit of IBM MaaS360 is phone control and rollout. I acquired it because I was onboarding 15 new people, and it was more efficient to manage 15 phones from a computer than to handle each phone individually. I was able to manage what apps people were downloading with IBM MaaS360, ensuring they had what they needed. I could monitor their downloads and remove applications if necessary.
Hehic Faith - PeerSpot reviewer
Information Technology Manager at DuPont
Centralized device control has reduced data costs and protects lost mobiles and tablets
Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly. It feels pretty average, which gives a hard time for new users. It should be more user-friendly and intuitive. IBM Security MaaS360 with Watson should reduce the cost of the per-device subscription, because when you have a lot of devices like our organization has, it becomes pretty expensive to manage all the devices. It should also allow simplified device management. The cost reduction of 30 to 40% is primarily from reduced device losses, less manual work for admins, and other factors. The more devices you have to manage, the more the cost, especially because they bill per device. In our case, IBM Security MaaS360 can be a bit expensive. It could be less expensive for a small organization dealing with a few devices. The setting is slightly complicated because of the unintuitive interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."
"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"It helps us manage user certificates."
"Advanced endpoint analytics provides granular information about devices in Microsoft Intune, facilitating easier troubleshooting at system and application levels."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It's really easy to access."
"The dashboards, the security, and the customization capabilities work very well for us."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"Allowed our organization to securely implement BYOD, increasing the employee satisfaction and productivity."
"Before Maas360 we had no way of knowing of how many devices were in the field due to IT not being a part of the purchasing process."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic."
"The solution is easy to implement."
"IBM Security MaaS360 with Watson has positively impacted our organization by improving our security posture through effectively managing and securing mobile devices, apps, and content."
"Everything since we started using IBM Security MaaS360 with Watson has been phenomenal, especially security, which has improved overall on our devices and our data."
"IBM Security MaaS360 with Watson has positively impacted my organization by enabling us to manage all our devices in one place, settle all the issues remotely through troubleshooting, and it allows the AI feature for reporting."
 

Cons

"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"I would say the interface and dashboard summarizing the devices' status and compliance could be improved."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."
"Technical support from IBM MaaS360 is lacking. The support is very slow."
"Overall, I haven't been happy with it. Their licensing platform is absolutely awful."
"The main issue we have with the solution is synchronization between the information and between the devices and the portal."
"It does seem that the more devices we added, the slower the management console operates."
"There is a glaring security flaw where users can wipe their phones and they still show compliant in Maas360."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"One area IBM Security MaaS360 with Watson can be improved is that once a device is lost, I have to continue to pay for the license, which should be looked upon and configured otherwise."
"Cost can also be a challenge, as this tool may come with a significant cost, particularly for organizations managing a large number of devices."
"Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making the user interface more user-friendly."
 

Pricing and Cost Advice

"Pricing can be improved."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"The price of Microsoft Intune is reasonable."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"I feel the pricing to be very high."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"IBM products are a little pricey."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"Fees are monthly and it's approximately $8 per user."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Computer Software Company
11%
Manufacturing Company
11%
Government
9%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise59
Large Enterprise176
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business1
Large Enterprise14
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What is your experience regarding pricing and costs for IBM MaaS360?
The pricing and licensing experience with IBM MaaS360 was satisfactory and not expensive.
What needs improvement with IBM MaaS360?
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, wh...
What is your experience regarding pricing and costs for IBM Security MaaS360 with Watson?
I purchased IBM Security MaaS360 with Watson through the AWS Marketplace.
What needs improvement with IBM Security MaaS360 with Watson?
Synchronization is a problem sometimes, and I suggest that IBM Security MaaS360 with Watson should improve by making ...
What is your primary use case for IBM Security MaaS360 with Watson?
IBM Security MaaS360 with Watson is a great product that we implemented to protect our devices, such as computers and...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Information Not Available
Find out what your peers are saying about IBM MaaS360 vs. IBM Security MaaS360 with Watson and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.