IBM Tivoli NetCool OMNIbus vs OpenText Operations Bridge comparison

IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Tivoli NetCool OMNIbus

Ranking in Event Monitoring

3rd

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Operations Bridge

Ranking in Event Monitoring

8th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

IT Operations Analytics (10th), Cloud Monitoring Software (30th)

Mindshare comparison

As of April 2025, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 9.5%, up from 8.7% compared to the previous year. The mindshare of OpenText Operations Bridge is 5.8%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Aids in network performance monitoring and management

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. The primary use case involves network performance monitoring, and it is compatible only with IBM DB2 IBM Tivoli NetCool…

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Powerful data integration, comprehensive automation, and hybrid compatibility

The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."

"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."

"It is an easy-to-use solution."

"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."

"The most valuable feature is the event management capability."

"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

"The monitoring is the solution's most valuable feature."

"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."

More IBM Tivoli NetCool OMNIbus pros

"The most valuable feature is its ability to integrate with everything."

"The integration with the ticketing tool makes sure that there is a record for every issue."

"The initial setup is pretty straightforward. It's not complex at all."

"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."

"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."

"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."

"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."

"The most valuable feature is that everything can be consolidated into one dashboard."

More OpenText Operations Bridge pros

Cons

"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."

"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

"The web portal and typical event controls are a little outdated."

"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."

"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."

"Its technical support team takes longer to reply."

"The cost of the product is quite high. They should work to adjust their pricing models."

"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."

More IBM Tivoli NetCool OMNIbus cons

"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."

"pology-based event correlation does not work well with NNM events."

"The service takes a very long time to start and it requires a lot of resources."

"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."

"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."

"The initial setup of this tool is complex for people who lack experience with it."

"The initial setup is a little bit complex."

"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."

More OpenText Operations Bridge cons

Pricing and Cost Advice

"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

"You have to have the right level of budget to afford this solution."

"It is a costly solution."

"The licensing cost for this solution is approximately $1,000 USD."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"Setup costs can be high depending on the partner, but it is worth it."

"It is competitive."

"The cost is very high."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

18%

Energy/Utilities Company

Manufacturing Company

Financial Services Firm

22%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Tivoli NetCool OMNIbus?

The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform.

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?

If the various HW elements are from the same vendor, a monitoring solution provided by that vendor or its partners will potentially result in lower licensing and operational costs. Moreover, for ve...

What needs improvement with IBM Tivoli NetCool OMNIbus?

IBM is working on converting NetCool to NetCool Operations Insight, which runs on Watson AI. There were areas needing improvement in terms of AI, however, they have migrated the entire NetCool suit...

What do you like most about Micro Focus Operations Bridge?

It is stable.

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

What needs improvement with Micro Focus Operations Bridge?

The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...

ServiceNow IT Operations Management vs IBM Tivoli NetCool OMNIbus

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Compared 43% of the time

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Compared 33% of the time

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Compared 24% of the time

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Product Reports

IBM Tivoli NetCool OMNIbus

Download IBM Tivoli NetCool OMNIbus product report

OpenText Operations Bridge

Download OpenText Operations Bridge product report

Also Known As

Tivoli NetCool OMNIbus

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Overview

Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

IBM

OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

OpenText

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini

GE Money Bank, Bank AlJazira, Tech Mahindra

IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge