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IBM Turbonomic vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Turbonomic
Ranking in Cloud Management
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (2nd), Virtualization Management Tools (3rd), IT Financial Management (1st), IT Operations Analytics (10th), Cloud Analytics (1st), Cloud Cost Management (2nd), AIOps (17th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
45th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Management category, the mindshare of IBM Turbonomic is 4.6%, down from 5.2% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
IBM Turbonomic4.6%
OpenText Cloud Service Automation1.2%
Other94.2%
Cloud Management
 

Featured Reviews

reviewer1446966 - PeerSpot reviewer
Senior Systems Engineer at a university with 1,001-5,000 employees
The solution reduced our operational expenditures and is able to identify points before we even noticed them
The management interface seems to be designed for high-resolution screens. Somebody with a smaller-resolution screen might not like the web interface. I run a 4K monitor on it, so everything fits on the screen. With a lower resolution like 1080, you need to scroll a lot. Everything is in smaller windows. It doesn't seem to be designed for smaller screens. When I change the resolution to 1080, I only see half of what I would on my big 4K monitor. It would be annoying to have to scroll to see the flow chart. They have a flow chart that goes top to bottom like a tree. On a lower resolution, it might be nice if that scrolls horizontally because it's long, narrow, and tall. It's only three icons wide, but it's 15 icons tall. I think it would be helpful to have the ability to change that for a smaller screen and customize the widget.
SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, Turbonomic has had a positive effect on our application performance, helping on many different levels, including toward the resolution of problems and even flat out preventing problems from happening in the first place."
"Improvements for performance or growth can be executed without human interference."
"Customer service has been amazing, the guys on the tech teams have been available and helpful every time we have had an issue."
"Turbonomic is helpful in generating a variety of reports, which in most cases act as the baseline for maintenance activities that we carry out within our virtual environment."
"Customer Service: Perfect, with attention to details on every open ticket, and Technical Support: Top notch effort put into each support request."
"Customer Service: Excellent. We largely don't have to touch the product which has led to us missing out on an occasional feature."
"Turbonomic is easy to use, but has the ability to provide much more complex data and planning for projects and growth."
"The automation and orchestration components are definitely the best part, as you can tell it what it can do and when, and just let it be."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"Scalability is the most valuable feature to us."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
 

Cons

"Reports could be more versatile."
"I would like Turbonomic to add more services, especially in the cloud area. I have already told them this. They can add Azure NetApp Files. They can add Azure Blob storage. They have already added Azure App service, but they can do more."
"The other area would be visibility into bandwidth utilization."
"I like the detail I get in the old user interface and will miss some of that in the new interface when we perform our planned upgrade soon."
"Like any software I use, I'm looking for the least amount of clicking needed to get to places. If I need to click 10 different windows to get a report, I'm done with the software."
"Not quite used to the new UI."
"I would like to see more integration with 3rd parties."
"They could add a few more reports. They could also be a bit more granular."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I haven't found very user friendly things, some are a little tricky."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
 

Pricing and Cost Advice

"The pricing is in line with the other solutions that we have. It's not a bargain software, nor is it overly expensive."
"Contact the Turbonomic sales team, explain your needs and what you're looking to monitor. They will get a pre-sales SE on the phone and together work up a very accurate quote."
"What I can advise is to trial the product, taking advantage of the Turbonomic pre-sales implemention support and kickstart training."
"Price is a big one. VMTurbo was very competitively priced."
"Licensing is per socket, so load up on the cores rather than a lot of lower core CPUs."
"If you're a super-small business, it may be a little bit pricey for you... But in large, enterprise companies where money is, maybe, less of an issue, Turbonomic is not that expensive. I can't imagine why any big company would not buy it, for what it does."
"The product is fairly priced right now. Given its capabilities, it is excellently priced. We think that the product will become self-funding because we will be able to maximize our resources, which will help us from a capacity perspective. That should save us money in the long run."
"It is an endpoint type license, which is fine. It is not overly expensive."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Construction Company
18%
Financial Services Firm
14%
Outsourcing Company
12%
Manufacturing Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise57
Large Enterprise147
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is set as a percentage of the consumption of some of our customers' services. The ...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting. This helps us get a consolidated view of all customer spending into a single d...
Ask a question
Earn 20 points
 

Also Known As

Turbonomic, VMTurbo Operations Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
China Merchants Bank, Osiatis
Find out what your peers are saying about IBM Turbonomic vs. OpenText Cloud Service Automation and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.