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IBM Turbonomic vs OpenText Cloud Service Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Turbonomic
Ranking in Cloud Management
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (2nd), Virtualization Management Tools (3rd), IT Financial Management (3rd), IT Operations Analytics (9th), Cloud Analytics (1st), Cloud Cost Management (3rd), AIOps (18th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
46th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Management category, the mindshare of IBM Turbonomic is 4.7%, up from 4.6% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
IBM Turbonomic4.7%
OpenText Cloud Service Automation1.2%
Other94.1%
Cloud Management
 

Featured Reviews

Dan Ambrose - PeerSpot reviewer
Infrastructure Engineer 4 at a tech vendor with 1,001-5,000 employees
Helps visibility, bridges the data gap, and frees up time
We use IBM Turbonomic in a hybrid cloud environment. Although it supports multi-cloud capabilities, we currently operate in a single-cloud setting. Turbonomic offers visibility into our environment's performance, spanning across applications, underlying infrastructure, and protection resources. The visibility and analytics help to bridge the data gap between disparate IT teams such as applications and infrastructure. This is important for awareness collaboration, cost saving, and helping to design and improve our application. Enhanced visibility and data analytics have contributed to a significant reduction in our mean time to resolve. Tools like Turbonomic provide crucial visualization and insights, empowering us to make data-driven decisions instead of relying on assumptions as we did before. This newfound transparency translates to a massive improvement, going from complete darkness to having a clear 100 percent view of the situation. Although our applications are not optimized for the cloud we have seen some improvement in response time. IBM Turbonomic empowers us to achieve more with fewer people thanks to automation. Previously, customers frequently contacted us requesting resource increases to resolve issues. Now, we have a tool that allows us to objectively assess their needs, leading to a deeper understanding of our applications. This solution also generates significant cost savings in the cloud and optimizes hardware utilization within our data centers. Its AI algorithm intelligently allocates servers on hosts, maximizing efficiency without compromising performance. By fine-tuning resource allocation without causing performance bottlenecks, Turbonomic extends the lifespan of existing hardware, postponing the need for new purchases. This effectively stretches our capital expenditure budget. We started to see the benefits of IBM Turbonomic within the first 60 days. IBM is a fantastic partner. Their tech support has been outstanding, and the product itself is excellent - a very solid offering. By automating resource management with Turbonomic, our engineers are freed up to focus on more strategic initiatives like innovation and ongoing organizational projects. Previously, manually adding resources was a time-consuming process that interrupted workflows. Now, automation handles scaling efficiently, saving us thousands of man-hours and significant costs. It has illuminated the need for SetOps. It has highlighted areas of overspending, and the actions we've taken have demonstrated significant cost savings. IBM Turbonomic has positively impacted our overall application performance. IBM Turbonomic has helped reduce both CAPEX and OPEX. It has also significantly reduced cloud build times.
SunpritSingh - PeerSpot reviewer
Test Lead at a tech services company with 10,001+ employees
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Turbonomic solution works/performs as advertised and automatically removes a large workload in the day to day care of my virtual environment."
"The proactive monitoring of all our open enrollment applications has improved our organization. We have used it to size applications that we are moving to the cloud. Therefore, when we move them out there, we have them appropriately sized. We use it for reporting to current application owners, showing them where they are wasting money. There are easy things to find for an application, e.g., they decommissioned the server, but they never took care of the storage. Without a tool like this, that storage would just sit there forever, with us getting billed for it."
"If you're looking for a solution to give you a deeper dive into how your VM environment is being utilized and to provide some optimization; then you can't go wrong with Turbonomic!"
"Turbonomic is hands down one of the best products; it does a really excellent job of reporting, handling placement, measuring resources, and increasing or decreasing those resources, and overall the product just sells itself while being very helpful in the cloud and on-premise."
"Turbonomic has helped optimize cloud operations and reduced our cloud costs significantly, with overall savings of about 40 percent on our roughly three million dollars a year Azure spend, primarily by right-sizing machines instead of overprovisioning."
"Customer Service: Excellent. They've always been quick to support any issues/queries we have."
"It is like we hired a junior system admin that works 24 hours a day to keep our environment in top form."
"Customer Service: Great. Always very helpful, above and beyond most companies."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"Scalability is the most valuable feature to us."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
 

Cons

"Occasionally after changes in our environment, we often needed to restart the Tomcat service on the instance."
"More Azure features are needed."
"Our Oracle database servers requires a large amount of resources within the virtual server. Turbonomic always thinks these servers are over-provisioned and would move resources if they were configured auto mode."
"The appliance interface doesn’t list the features/capabilities that licenses can be purchased for, so unless you were directly involved in the negotiations, there is no way to tell what feature set you have."
"Enhanced executive reporting standard with the tool beyond the reports that can be created today. Something that can easily be used with upper management on a monthly or quarterly basis to show the impact to our environment."
"Due to the planner feature's breadth of scenarios it can be a little confusing to get the right result for the scenario you need."
"I seem to find a new bug with each new version."
"The issue for us with the automation is we are considering starting to do the hot adds, but there are some problems with Windows Server 2019 and hot adds."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"I haven't found very user friendly things, some are a little tricky."
 

Pricing and Cost Advice

"The product is fairly priced right now. Given its capabilities, it is excellently priced. We think that the product will become self-funding because we will be able to maximize our resources, which will help us from a capacity perspective. That should save us money in the long run."
"It's worth the time and money investment if you can afford it."
"I consider the pricing to be high."
"Price is a big one. VMTurbo was very competitively priced."
"I'm not involved in any of the billing, but my understanding is that is fairly expensive."
"When we have expanded our licensing, it has always been easy to make an ROI-based decision. So, it's reasonably priced. We would like to have it cheaper, but we get more benefit from it than we pay for it. At the end of the day, that's all you can hope for."
"What I can advise is to trial the product, taking advantage of the Turbonomic pre-sales implemention support and kickstart training."
"I know there have been some issues with the billing, when the numbers were first proposed, as to how much we would save. There was a huge miscommunication on our part. Turbonomic was led to believe that we could optimize our AWS footprint, because we didn't know we couldn't. So, we were promised savings of $750,000. Then, when we came to implement Turbonomic, the developers in AWS said, "Absolutely not. You're not putting that in our environment. We can't scale down anything because they coded it." Our AWS environment is a legacy environment. It has all these old applications, where all the developers who have made it are no longer with the company. Those applications generate a ton of money for us. So, if one breaks, we are really in trouble and they didn't want to have to deal with an environment that was changing and couldn't be supported. That number went from $750,000 to about $450,000. However, that wasn't Turbonomic's fault."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
8%
Construction Company
8%
Computer Software Company
7%
Outsourcing Company
17%
Construction Company
14%
Manufacturing Company
13%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise57
Large Enterprise147
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Also Known As

Turbonomic, VMTurbo Operations Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
China Merchants Bank, Osiatis
Find out what your peers are saying about IBM Turbonomic vs. OpenText Cloud Service Automation and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.