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Infoblox Advanced DNS Protection vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infoblox Advanced DNS Protection provides cost savings and operational continuity, with users confirming its value and beneficial returns.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
Director at Infosonik Systems Ltd
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
Security & Infra Technology Specialist at BARQ Systems
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
9.0
Infoblox Advanced DNS Protection is praised for efficient, responsive 24/7 support, though some report delays and challenges.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
Infoblox technical support is excellent, with good experiences and strong historical support.
Security & Infra Technology Specialist at BARQ Systems
Customer support is efficient, with Infoblox providing 24/7 fast support.
Director at Infosonik Systems Ltd
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
We rarely need to contact support due to having a strong internal team and a robust product.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.3
Infoblox Advanced DNS Protection is scalable, meeting diverse needs with flexibility, hardware options, and high ratings despite compatibility issues.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Director at Infosonik Systems Ltd
Infoblox is very scalable.
Security & Infra Technology Specialist at BARQ Systems
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.5
Infoblox Advanced DNS Protection is generally stable and reliable, though some users note instability with added features or high traffic.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
Infoblox DNS is quite stable.
Director at Infosonik Systems Ltd
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Security & Infra Technology Specialist at BARQ Systems
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken Cybersecurity
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Room For Improvement

Infoblox Advanced DNS Protection faces challenges in documentation, pricing, UI complexity, integration, and requires better DNS security alerts.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Director at Infosonik Systems Ltd
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
Security & Infra Technology Specialist at BARQ Systems
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
Technical Lead at a tech services company with 1-10 employees
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Setup Cost

Infoblox Advanced DNS Protection is costly, priced around $100,000 annually, with varied licensing and no extra setup costs.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
Director at Infosonik Systems Ltd
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
Technical Lead at a tech services company with 1-10 employees
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
Security & Infra Technology Specialist at BARQ Systems
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

Infoblox Advanced DNS Protection offers centralized management, advanced security, seamless maintenance, and automated features, supporting industries with high demands.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Senior Cybersecurity Presales at a university with 11-50 employees
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
Technical Lead at a tech services company with 1-10 employees
Infoblox DNS Protection provides complete DDI solutions, allowing customers to easily manage their IP addresses and integrate them with DNSSEC and DSCP.
Director at Infosonik Systems Ltd
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

Infoblox Advanced DNS Prote...
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (3rd)
Prisma Access by Palo Alto ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox Advanced DNS Protection is designed for Domain Name System (DNS) Security and holds a mindshare of 12.4%, down 17.2% compared to last year.
Prisma Access by Palo Alto Networks, on the other hand, focuses on Secure Access Service Edge (SASE), holds 13.4% mindshare, down 18.2% since last year.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Infoblox Advanced DNS Protection12.4%
Cisco Umbrella21.6%
Palo Alto Networks DNS Security7.5%
Other58.5%
Domain Name System (DNS) Security
Secure Access Service Edge (SASE) Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks13.4%
Netskope10.8%
Cato SASE Cloud Platform10.7%
Other65.1%
Secure Access Service Edge (SASE)
 

Featured Reviews

Amr Shawky - PeerSpot reviewer
Security & Infra Technology Specialist at BARQ Systems
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
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Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What do you like most about Infoblox Advanced DNS Protection?
The solution's user interface is very smooth compared to other products.
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
What needs improvement with Infoblox Advanced DNS Protection?
The portal for technical knowledge for Infoblox Advanced DNS Protection needs improvement. It is not very rich and could use enhancement.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

Infoblox Secure DNS
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: January 2026.
881,082 professionals have used our research since 2012.