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Infoblox Advanced DNS Protection vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infoblox Advanced DNS Protection provides cost savings and operational continuity, with users confirming its value and beneficial returns.
Sentiment score
7.7
Prisma Access enhances security and cost efficiency, eliminating breaches, infrastructure needs, and offering scalable management, despite ROI challenges.
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
 

Customer Service

Sentiment score
9.0
Infoblox Advanced DNS Protection is praised for efficient, responsive 24/7 support, though some report delays and challenges.
Sentiment score
6.9
Prisma Access support is friendly and knowledgeable, but response efficiency varies, with premium support offering quicker assistance.
Infoblox technical support is excellent, with good experiences and strong historical support.
Customer support is efficient, with Infoblox providing 24/7 fast support.
The product is reliable, making customer support less frequently needed.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
8.3
Infoblox Advanced DNS Protection is scalable, meeting diverse needs with flexibility, hardware options, and high ratings despite compatibility issues.
Sentiment score
7.8
Prisma Access scales easily with licensing, suits diverse companies, and supports global expansion, despite potential large-scale deployment limitations.
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Infoblox is very scalable.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
8.5
Infoblox Advanced DNS Protection is generally stable and reliable, though some users note instability with added features or high traffic.
Sentiment score
8.1
Prisma Access is praised for stable performance, reliable connectivity, robustness on AWS/Google Cloud, and minimal downtime.
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Infoblox DNS is quite stable.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access is very stable.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Room For Improvement

Infoblox Advanced DNS Protection faces challenges in documentation, pricing, UI complexity, integration, and requires better DNS security alerts.
Prisma Access needs improved integration, user interface, support, and scalability, addressing latency and compatibility issues for better user experience.
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
 

Setup Cost

Infoblox Advanced DNS Protection is costly, priced around $100,000 annually, with varied licensing and no extra setup costs.
Prisma Access is costly but valued for its comprehensive security features, flexible licensing, and no hidden costs for enterprises.
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
The pricing is on the higher side, rating it around eight to nine out of ten.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

Infoblox Advanced DNS Protection offers centralized management, advanced security, seamless maintenance, and automated features, supporting industries with high demands.
Prisma Access delivers robust, scalable security features with seamless integration, zero-trust, and user-friendly management for diverse network protection.
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
The system's ability to manage large volumes of IPs through a single interface is highly advantageous for our customers.
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

Infoblox Advanced DNS Prote...
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (2nd)
Prisma Access by Palo Alto ...
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox Advanced DNS Protection is designed for Domain Name System (DNS) Security and holds a mindshare of 22.0%, up 19.8% compared to last year.
Prisma Access by Palo Alto Networks, on the other hand, focuses on Secure Access Service Edge (SASE), holds 16.7% mindshare, down 19.1% since last year.
Domain Name System (DNS) Security
Secure Access Service Edge (SASE)
 

Featured Reviews

Amr Shawky - PeerSpot reviewer
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox Advanced DNS Protection?
The solution's user interface is very smooth compared to other products.
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
What needs improvement with Infoblox Advanced DNS Protection?
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare. Additionally, there is a need for clearer so...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

Infoblox Secure DNS
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: May 2025.
851,604 professionals have used our research since 2012.