Infrascale Backup &amp; Disaster Recovery vs Quest NetVault Plus comparison

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

63rd

Ranking in Disaster Recovery (DR) Software

29th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (48th), Disaster Recovery as a Service (8th), SaaS Backup (42nd)

Quest NetVault Plus

Ranking in Backup and Recovery

42nd

Ranking in Disaster Recovery (DR) Software

24th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.4% compared to the previous year. The mindshare of Quest NetVault Plus is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

More Infrascale Backup & Disaster Recovery pros

"The interface is very user-friendly."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

"The user interface is good."

"If a job is pending, the solution communicates it to us through emails."

"The solution allows us to block off our network and only give access to whatever we want."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"Quest NetVault Plus has a high level of stability."

More Quest NetVault Plus pros

Cons

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

More Infrascale Backup & Disaster Recovery cons

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"The storage capacity is very low."

"I would like to see the option of cloud-based management."

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."

"The initial setup is a little complex."

"The product’s SQL backup plugin needs improvement."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

More Quest NetVault Plus cons

Pricing and Cost Advice

"Our licensing fees are billed every four months."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"I appreciate their pricing. We went for this solution for its pricing."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"The tool is expensive."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

17%

Real Estate/Law Firm

11%

Government

Computer Software Company

15%

Manufacturing Company

Real Estate/Law Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

What needs improvement with Quest NetVault?

Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from...

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Product Reports

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Quest NetVault Plus

Download Quest NetVault Plus product report

Also Known As

Infrascale Platform

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

intel, Mars, MERK, Microsoft, Uber, Visa

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus