Infrascale Backup & Disaster Recovery vs Quest NetVault Plus comparison

Infrascale and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Infrascale is ranked #33, while Quest Software is ranked #25 with an average rating of 8.0. Infrascale holds a 0.8% mindshare in DRS, compared to Quest Software’s 1.1% mindshare. Additionally, 90% of Infrascale users are willing to recommend the solution, compared to 83% of Quest Software users who would recommend it.

Infrascale Backup & Disaste...

Read 14 Infrascale Backup & Disaster Recovery reviews

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90% willing to recommend

Quest NetVault Plus

Read 12 Quest NetVault Plus reviews

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30 Comparison Views

83% willing to recommend

Infrascale Backup & Disaste...

Quest NetVault Plus

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Executive SummaryUpdated on Jun 15, 2025

Infrascale Backup & Disaster Recovery and Quest NetVault Plus compete in the backup and disaster recovery category. Infrascale has a slight advantage due to its robust disaster recovery features and speed of operation.

Features: Infrascale Backup & Disaster Recovery offers robust disaster recovery capabilities, quick virtual machine boot-up during disasters, and the ability to switch between local and cloud environments. Its Critical Server Insurance feature ensures comprehensive protection across platforms such as Windows, Linux, VMware, and Hyper-V. The management dashboard and fast backup speeds are also seen as valuable by users. Quest NetVault Plus is recognized for its broad database support, effective backup across multiple systems, and a reliable, web-based management interface that facilitates remote access.

Room for Improvement: Infrascale users note areas for improvement in its pricing model, geographic data diversity, and centralized cloud management, along with smoother appliance interactions and faster deployment of local hardware. Quest NetVault Plus could benefit from a more intuitive web interface, better deduplication, and data management capabilities. Support for additional cloud services and faster disaster recovery speeds are also desired.

Ease of Deployment and Customer Service: Infrascale provides flexibility with hybrid cloud, private cloud, and on-premises deployment options and is praised for its proactive customer service. Quest NetVault Plus has robust support with predominantly on-premises deployment, and users are satisfied with their knowledgeable support teams. Infrascale's wider deployment options and improved customer support are noted as advantages.

Pricing and ROI: Infrascale is considered competitive with flexible pricing favorable for MSPs and micro-enterprises, though its pricing structure has become more complex. Users still perceive significant ROI due to its valuable features and cost-effectiveness. Quest NetVault Plus offers an affordable component-based licensing model, seen as cost-effective for large-scale operations. Initial licensing costs can be high, but its affordability and licensing flexibility contribute to a positive ROI. Infrascale’s pricing and perceived ROI are favored for overall cost-effectiveness.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus Report (Updated: May 2025).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus

May 2025

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Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

65th

Ranking in Disaster Recovery (DR) Software

33rd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (51st), Disaster Recovery as a Service (9th), SaaS Backup (44th)

Quest NetVault Plus

Ranking in Backup and Recovery

41st

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

7.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 0.8%, up from 0.4% compared to the previous year. The mindshare of Quest NetVault Plus is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Isa Safii

Senior System Engineer at PT. Virtus Technology Indonesia

Comprehensive data protection and reliable backup capabilities enable smooth disaster recovery operations

The features of Quest NetVault Plus ( /products/quest-netvault-plus-reviews ) that are most valuable include the ability to pick up and restore to tape servers and external hard disks. It allows us to pick up from devices and then restore to the same devices or external server storage. Additionally, the application supports scanning files for malware before backup operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The initial setup was straightforward and we received support from the manufacturer."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The most valuable feature of this solution is that it is simple to use."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

More Infrascale Backup & Disaster Recovery pros

"The interface is very user-friendly."

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."

"The solution allows us to block off our network and only give access to whatever we want."

"Quest NetVault Plus has a high level of stability."

"The user interface is good."

"If a job is pending, the solution communicates it to us through emails."

"Quest NetVault Plus is quite effective for managing backups across multiple systems because we don't need to log in to the backup server to manage it; it's web-based, so from any system in the network, you can log in and manage everything."

More Quest NetVault Plus pros

Cons

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

More Infrascale Backup & Disaster Recovery cons

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."

"The storage capacity is very low."

"The stability of the solution is poor."

"The initial setup is a little complex."

"The product’s SQL backup plugin needs improvement."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

More Quest NetVault Plus cons

Pricing and Cost Advice

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing is based on how much data you have plus what appliances you need."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"The tool is expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

15%

Real Estate/Law Firm

10%

Performing Arts

Computer Software Company

13%

Performing Arts

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

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What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

See all answers

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

See all answers

What do you like most about Quest NetVault?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What needs improvement with Quest NetVault?

There's always scope for improvement with any backup software we discuss, whether it's Quest NetVault Plus or Backup Exec, and I don't think any software is 100% foolproof or satisfactory. Improvem...

See all answers

What is your primary use case for Quest NetVault?

We have customers in the pharma industry. Our customers' main use cases for this backup are file system backup and different databases such as MySQL, MS SQL, Oracle, and bare metal recovery.

See all answers

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Compared 11% of the time

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Compared 11% of the time

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Compared 10% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

June 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Buyer's Guide

Quest NetVault Plus

June 2025

Download Quest NetVault Plus product report

Also Known As

Infrascale Platform

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest Software

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Quest NetVault Plus

May 2025

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