Try our new research platform with insights from 80,000+ expert users

Infrascale Backup & Disaster Recovery vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Backup and Recovery (25th), Cloud Backup (18th), Disaster Recovery as a Service (6th), SaaS Backup (10th)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.6% compared to the previous year. The mindshare of Veritas System Recovery is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
Infrascale Backup & Disaster Recovery1.3%
Veritas System Recovery1.3%
Other97.4%
Disaster Recovery (DR) Software
 

Featured Reviews

reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"The most valuable feature of this solution is that it is simple to use."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"It has a user-friendly interface."
"Offers good recovery quickly."
"You can back up the whole image."
"The installation was straightforward."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
 

Cons

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"We faced issues with recovery and restoration."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"It needs an easier interface."
"Lacks the ability to protect the database snapshot."
"The pricing could be cheaper."
"The reliability is sometimes lacking."
"Veritas System Recovery’s pricing and local support need some improvement."
 

Pricing and Cost Advice

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The licensing is based on how much data you have plus what appliances you need."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"I appreciate their pricing. We went for this solution for its pricing."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Healthcare Company
11%
Manufacturing Company
7%
Performing Arts
7%
Computer Software Company
22%
Manufacturing Company
15%
Energy/Utilities Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
What do you like most about Veritas System Recovery?
The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual ...
What needs improvement with Veritas System Recovery?
The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amou...
What advice do you have for others considering Veritas System Recovery?
The tool is a last resort. We primarily focus on preventing situations where its use becomes necessary. While we sell and test this tool, our customers don't frequently need to use it because it pr...
 

Also Known As

Infrascale Platform
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas System Recovery and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.