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SAP Signavio Process Manager vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
17th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (11th)
SAP Signavio Process Manager
Ranking in Business Process Design
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (11th)
 

Mindshare comparison

As of November 2026, in the Business Process Design category, the mindshare of iServer is 3.7%, up from 2.0% compared to the previous year. The mindshare of SAP Signavio Process Manager is 6.0%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
SAP Signavio Process Manager6.0%
iServer3.7%
Other90.3%
Business Process Design
 

Featured Reviews

AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…
Sravani Bodanapu - PeerSpot reviewer
Intelligent Ops Journey Expert at ANZ Banking Group
Process modeling has standardized complex banking workflows and drives data‑driven automation decisions
I would assess the impact of process modeling features on operational transparency as a four. I give it a four because of how well the platform could be utilized if one has a license or would be able to access it via collaborative features, and as well be able to communicate, making it less people dependent and more process dependent. A small gap of one is only because if the map has to be shared or if somebody has to work together on a map, similar to how we have Google Forms where more than two people can make changes simultaneously, the map does not allow that. One has to close it, and the next partner can only access the map after I close it. The existing changes are lost if they click on ignore or if they close the diagram. This is one feature which is sometimes bothersome. The gap of one is something that is personal feedback from my end. If someone is a newbie and they are building a map for the first time, they definitely go through a training module. But if somebody is jumping right in to build a map for the first time, which I did more than a couple of years ago, I felt that given the extent to which we have artificial intelligence capabilities right now, it would be nice if whenever you are saving a diagram and if I build it incorrectly in terms of adhering to BPMN 2.0, errors are shown, which is really nice. There are errors and warnings that need to be corrected to adhere to the standards. It is great that it allows me to save, but in order to correct the errors, if I do not understand what the error is trying to tell me. For example, sometimes it says that the element is named wrong. I understand that; it is a verb and noun that is a requirement. But sometimes it says the edge folding is not clear, and despite trying several times, I still do not get it. SAP could consider having AI capabilities to suggest how it can be done immediately on the screen itself, perhaps in the form of a virtual assistant or something. Today, for larger errors, I go to Google to check it and try to understand. If an assistant tells me that I think the arrow may be placed wrong, I think that would help me. It would save time and help me from looking up multiple dictionaries to understand what it is trying to say. At the moment, we are not integrating SAP Signavio Process Manager with existing ERP systems because internally I think we are using multiple enterprise resource planning tools. Because of that, there is a restraint to connect it with SAP Signavio Process Manager, and there is a lot of concern in terms of how data could be used because we work in a banking environment. We are not leveraging, and we have SAP S/4HANA. It would be great if there is a data lake that connects to the process, but at the moment, we do not do that. Every time we build a process, it is picked up by a different team, and they try to connect it with the data lake. It is a great feature which I think can be leveraged, but with the range of legacy systems that the company is using today, there is not much I can comment about how the ERP can be leveraged internally.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The initial setup is easy."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Good and effective reporting features, which help in decision making."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"We like the governance."
"I have to think less with this solution. It's simple."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
"We worked together with Signavio for a customer and six months ago they had nothing, and from March this year up to November they began with zero users to now a complete 180-degree change where everybody's using Signavio, communicating and collaborating and modeling their processes."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
"The features I find most valuable are ease of use and the Collaboration Hub."
"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."
"It is a very scalable solution."
"I have seen some other tools, and Signavio is the whole package."
"I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art."
 

Cons

"It definitely needs help to improve the visual aspect of the solution."
"I haven't used this solution long enough to know what areas could be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"It runs relatively slowly."
"The performance is slow, which is something that should be improved."
"More visualization techniques and ways to report the data might be helpful."
"It's a very simple tool, which makes me concerned with the performance."
"The product is more expensive than Spark."
"It could use a better user interface, one that is more efficient."
"However, after implementing everything, we realized that mining had to be purchased separately."
"There are a few bugs when you use the Microsoft Surface Hub with the big screen."
"The solution’s pricing could be improved."
"One thing that I found is in order to get us mobilized, get the processes modeled and get the right information out, we have had to use the API to create some custom reports."
"The only problem is that it's online-only, and there's nothing like an offline feature, which means that it is only as stable as your internet connection."
"We would like to have a difference between a designer from the business and somebody from my team because they now have access to everything with the designer license, and that does not work if you are in a large organization."
"The reporting is too slow and there is a limit of 250 processes."
 

Pricing and Cost Advice

"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
"The product is expensive."
"The solution is expensive."
"Comparatively, it is a bit costly when you look at similar tools with similar features."
"It is expensive. The license is monthly."
"I think we're spending about $150,000 a year on licensing costs."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
9%
Construction Company
8%
Manufacturing Company
7%
Manufacturing Company
14%
Financial Services Firm
8%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

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Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Signavio Process Manager?
I am not aware of the pricing and licensing of SAP Signavio Process Manager in the current firm I am working for. However, in my last company, Fidelity International, I was introduced to SAP Signav...
What advice do you have for others considering Signavio Process Manager?
I do use the collaborative workspace feature of SAP Signavio Process Manager. Our stakeholders who are outside of SAP Signavio Process Manager environment do use the collaborative feature because t...
 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.