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SAP Signavio Process Manager vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
13th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (9th)
SAP Signavio Process Manager
Ranking in Business Process Design
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (11th)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of iServer is 3.5%, up from 1.9% compared to the previous year. The mindshare of SAP Signavio Process Manager is 6.1%, down from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
SAP Signavio Process Manager6.1%
iServer3.5%
Other90.4%
Business Process Design
 

Featured Reviews

AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…
Sravani Bodanapu - PeerSpot reviewer
Intelligent Ops Journey Expert at ANZ Banking Group
Process modeling has standardized complex banking workflows and drives data‑driven automation decisions
I would assess the impact of process modeling features on operational transparency as a four. I give it a four because of how well the platform could be utilized if one has a license or would be able to access it via collaborative features, and as well be able to communicate, making it less people dependent and more process dependent. A small gap of one is only because if the map has to be shared or if somebody has to work together on a map, similar to how we have Google Forms where more than two people can make changes simultaneously, the map does not allow that. One has to close it, and the next partner can only access the map after I close it. The existing changes are lost if they click on ignore or if they close the diagram. This is one feature which is sometimes bothersome. The gap of one is something that is personal feedback from my end. If someone is a newbie and they are building a map for the first time, they definitely go through a training module. But if somebody is jumping right in to build a map for the first time, which I did more than a couple of years ago, I felt that given the extent to which we have artificial intelligence capabilities right now, it would be nice if whenever you are saving a diagram and if I build it incorrectly in terms of adhering to BPMN 2.0, errors are shown, which is really nice. There are errors and warnings that need to be corrected to adhere to the standards. It is great that it allows me to save, but in order to correct the errors, if I do not understand what the error is trying to tell me. For example, sometimes it says that the element is named wrong. I understand that; it is a verb and noun that is a requirement. But sometimes it says the edge folding is not clear, and despite trying several times, I still do not get it. SAP could consider having AI capabilities to suggest how it can be done immediately on the screen itself, perhaps in the form of a virtual assistant or something. Today, for larger errors, I go to Google to check it and try to understand. If an assistant tells me that I think the arrow may be placed wrong, I think that would help me. It would save time and help me from looking up multiple dictionaries to understand what it is trying to say. At the moment, we are not integrating SAP Signavio Process Manager with existing ERP systems because internally I think we are using multiple enterprise resource planning tools. Because of that, there is a restraint to connect it with SAP Signavio Process Manager, and there is a lot of concern in terms of how data could be used because we work in a banking environment. We are not leveraging, and we have SAP S/4HANA. It would be great if there is a data lake that connects to the process, but at the moment, we do not do that. Every time we build a process, it is picked up by a different team, and they try to connect it with the data lake. It is a great feature which I think can be leveraged, but with the range of legacy systems that the company is using today, there is not much I can comment about how the ERP can be leveraged internally.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love how there are no milestone swimlanes."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"This flexibility is the most helpful part in the standard version."
"The product has a valuable customized model."
"The solution is easily modified to suit your needs."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
"If you are thinking of a solution where you don't have to be dependent on external resources through the modeling part and you want to be more self-sufficient, Signavio is the way to go."
"Overall, we are really happy with this product."
"SAP Signavio Process Manager is a good solution that can be used in various organizations."
"I really like the Collaboration Hub because it's so easy to communicate. And what is really important is that you can use it asynchronously. It doesn't matter if you're working in Italy or in America. You are using the same process and you can speak about the same process."
"The most valuable feature is that the product makes it very easy to change something."
"A complete business project management suite which seems to open endless possibility."
 

Cons

"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"It runs relatively slowly."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The product is more expensive than Spark."
"Setting up the Portal was very complex. We required a lot of support from the vendor."
"Overall, I would say that it's a poor man's EA repository. It seems like a good idea, but doesn't really work in practice."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
"I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this."
"The user administration, the user-group administration, and the license models need improvement."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
"After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford."
"There are a few bugs when you use the Microsoft Surface Hub with the big screen."
"Customer service/support was great in the beginning but is now extremely poor."
"Migrating some models from the legacy system — that was seven years out of date — wasn't as simple as I thought it would be."
 

Pricing and Cost Advice

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"The solution is cheaper than its competitors."
"The price of iServer is reasonable compared to other solutions."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"Lower than the competition with highly flexible licensing plans."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"SaaS has no setup cost, just licensing fees."
"This solution provides really great value for the money."
"The solution is expensive."
"It is expensive. The license is monthly."
"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
9%
Construction Company
7%
Manufacturing Company
6%
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Signavio Process Manager?
I am not aware of the pricing and licensing of SAP Signavio Process Manager in the current firm I am working for. However, in my last company, Fidelity International, I was introduced to SAP Signav...
What advice do you have for others considering Signavio Process Manager?
I do use the collaborative workspace feature of SAP Signavio Process Manager. Our stakeholders who are outside of SAP Signavio Process Manager environment do use the collaborative feature because t...
 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.