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SAP Signavio Process Manager vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
17th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (9th)
SAP Signavio Process Manager
Ranking in Business Process Design
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Business Process Management (BPM) (4th)
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of iServer is 1.8%, up from 1.7% compared to the previous year. The mindshare of SAP Signavio Process Manager is 9.8%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"Tech support is very responsive. They solved issues within a prompt response time."
"The product has a valuable customized model."
"iServer has valuable features for workflow and document management."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"I have to think less with this solution. It's simple."
"We like the governance."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."
"The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."
"SAP Signavio Process Manager is very responsive."
"It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"The features I find most valuable are ease of use and the Collaboration Hub."
"It is a stable solution."
 

Cons

"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"The performance is slow, which is something that should be improved."
"More visualization techniques and ways to report the data might be helpful."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"There could be features for process mining, process simulation, and analytics."
"Cannot see which activities are control activities."
"The product is more expensive than Spark."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"Moreover, the functionality to show different process variations with "views" could be improved to allow more customization of these views. I believe this would increase the user experience and administrative efforts maintaining these process variations."
"The performance metrics appearing in the collaboration hub needs to be improved."
"Customized reporting can be improved to make this a more versatile tool."
"I would like to see more integration with the process manager in terms of the workflow accelerator."
"It could use a better user interface, one that is more efficient."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"I find it difficult to figure out how I can better align this solution with my KPIs."
"Being able to integrate the Workflow Accelerator with more products would be good."
 

Pricing and Cost Advice

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"Comparatively, it is a bit costly when you look at similar tools with similar features."
"I think we're spending about $150,000 a year on licensing costs."
"SAP Signavio charges a lot of money."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"I rate the tool's pricing a nine out of ten."
"It is expensive. The license is monthly."
"We are using the free trial version."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
13%
Manufacturing Company
8%
Construction Company
5%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.