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SAP Signavio Process Manager vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
14th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (10th)
SAP Signavio Process Manager
Ranking in Business Process Design
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (6th)
 

Mindshare comparison

As of May 2026, in the Business Process Design category, the mindshare of iServer is 3.5%, up from 1.6% compared to the previous year. The mindshare of SAP Signavio Process Manager is 6.8%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
SAP Signavio Process Manager6.8%
iServer3.5%
Other89.7%
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
Sravani Bodanapu - PeerSpot reviewer
Intelligent Ops Journey Expert at ANZ Banking Group
Process modeling has standardized complex banking workflows and drives data‑driven automation decisions
I would assess the impact of process modeling features on operational transparency as a four. I give it a four because of how well the platform could be utilized if one has a license or would be able to access it via collaborative features, and as well be able to communicate, making it less people dependent and more process dependent. A small gap of one is only because if the map has to be shared or if somebody has to work together on a map, similar to how we have Google Forms where more than two people can make changes simultaneously, the map does not allow that. One has to close it, and the next partner can only access the map after I close it. The existing changes are lost if they click on ignore or if they close the diagram. This is one feature which is sometimes bothersome. The gap of one is something that is personal feedback from my end. If someone is a newbie and they are building a map for the first time, they definitely go through a training module. But if somebody is jumping right in to build a map for the first time, which I did more than a couple of years ago, I felt that given the extent to which we have artificial intelligence capabilities right now, it would be nice if whenever you are saving a diagram and if I build it incorrectly in terms of adhering to BPMN 2.0, errors are shown, which is really nice. There are errors and warnings that need to be corrected to adhere to the standards. It is great that it allows me to save, but in order to correct the errors, if I do not understand what the error is trying to tell me. For example, sometimes it says that the element is named wrong. I understand that; it is a verb and noun that is a requirement. But sometimes it says the edge folding is not clear, and despite trying several times, I still do not get it. SAP could consider having AI capabilities to suggest how it can be done immediately on the screen itself, perhaps in the form of a virtual assistant or something. Today, for larger errors, I go to Google to check it and try to understand. If an assistant tells me that I think the arrow may be placed wrong, I think that would help me. It would save time and help me from looking up multiple dictionaries to understand what it is trying to say. At the moment, we are not integrating SAP Signavio Process Manager with existing ERP systems because internally I think we are using multiple enterprise resource planning tools. Because of that, there is a restraint to connect it with SAP Signavio Process Manager, and there is a lot of concern in terms of how data could be used because we work in a banking environment. We are not leveraging, and we have SAP S/4HANA. It would be great if there is a data lake that connects to the process, but at the moment, we do not do that. Every time we build a process, it is picked up by a different team, and they try to connect it with the data lake. It is a great feature which I think can be leveraged, but with the range of legacy systems that the company is using today, there is not much I can comment about how the ERP can be leveraged internally.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good and effective reporting features, which help in decision making."
"Overall, I would say that it's a poor man's EA repository."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"This is a flexible tool compared to some other solutions."
"Tech support is very responsive. They solved issues within a prompt response time."
"I have to think less with this solution; it's simple."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Signavio has helped us to understand the complex processes and procedures and to make problems transparent."
"If you are thinking of a solution where you don't have to be dependent on external resources through the modeling part and you want to be more self-sufficient, Signavio is the way to go."
"Using this solution has helped make the business transformation easier because you can take an existing process and improve on it as everybody collaborates on it."
"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."
"Signavio is excellent for increasing process transparency by offering a single source of truth."
"Signavio got more people in the business excited about using the tool rather than just focusing on the project and involving the process professionals."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
"Especially in a company like ours, the product development process is very complicated; it's very complex, and Signavio helps us to make the product development process clearer, faster, and better."
 

Cons

"Setting up the Portal was very complex. We required a lot of support from the vendor."
"The performance is slow, which is something that should be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"It's a very simple tool, which makes me concerned with the performance."
"It runs relatively slowly."
"The performance is slow, which is something that should be improved."
"I haven't used this solution long enough to know what areas could be improved."
"There could be features for process mining, process simulation, and analytics."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers."
"From what I have experienced when I worked with a process team, we would like to work with dummy process diagrams. Right now, I don't know if I would set up a process as a dummy, since it very often gets mixed up with diagrams in production. There are many process diagrams linked to the production environment. I would like to have some kind of sandbox to work with. That would be very good. I don't even know if they already have it, but I would certainly like that."
"However, after implementing everything, we realized that mining had to be purchased separately."
"The workflow automation of the solution is an area of concern where improvements are required."
"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."
"SAP Signavio Process Manager's UI is not user-friendly. Its pricing is also high."
"If you have a lot of tasks in the workflow engine then it gets a bit slow."
"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."
 

Pricing and Cost Advice

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."
"The solution is quite expensive compared to other vendors."
"I rate the tool's pricing a nine out of ten."
"The solution is expensive."
"SaaS has no setup cost, just licensing fees."
"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
"I think we're spending about $150,000 a year on licensing costs."
"SAP Signavio charges a lot of money."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
9%
Manufacturing Company
8%
Retailer
5%
Manufacturing Company
13%
Financial Services Firm
10%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise45
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Signavio Process Manager?
I am not aware of the pricing and licensing of SAP Signavio Process Manager in the current firm I am working for. However, in my last company, Fidelity International, I was introduced to SAP Signav...
What advice do you have for others considering Signavio Process Manager?
I do use the collaborative workspace feature of SAP Signavio Process Manager. Our stakeholders who are outside of SAP Signavio Process Manager environment do use the collaborative feature because t...
 

Also Known As

No data available
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.