iServer and SAP Signavio Process Manager compete in process management and improvement. iServer is preferable in pricing and support, while SAP Signavio shines with its comprehensive features.
Features: iServer offers seamless integration with Microsoft's suite, enhancing decision-making processes with its reporting and graph features. Its intuitive interface aligns with Microsoft standards, which simplifies user adoption. SAP Signavio provides advanced simulation and analysis tools, making it ideal for process optimization. Its Collaboration Hub facilitates team cooperation, while its intuitive interface and ease of use promote widespread adoption among users.
Room for Improvement: iServer could benefit from enhanced collaboration features and richer analytical functionalities. Additional training resources might aid users new to integrated environments. Broader cross-platform support would enhance versatility. SAP Signavio could improve its integration capabilities with third-party applications. Offering more detailed documentation for advanced functions could help advanced users. The pricing model might be re-evaluated to accommodate smaller enterprises.
Ease of Deployment and Customer Service: iServer prides itself on flexible deployment, fitting existing infrastructures with efficient support. Its setup caters to diverse environments. SAP Signavio offers a smooth cloud-based deployment, supported by a comprehensive service structure, enabling straightforward setup and management.
Pricing and ROI: iServer stands out for its cost-efficiency, delivering a robust ROI through its integration capabilities. It remains budget-friendly while supporting complex processes. SAP Signavio demands a higher initial investment, yet its feature-rich environment ensures long-term value, justifying its premium cost.
| Product | Market Share (%) |
|---|---|
| SAP Signavio Process Manager | 8.2% |
| iServer | 2.8% |
| Other | 89.0% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 44 |
iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
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