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ITRS Geneos vs SolarWinds Network Device Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
38th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (28th)
SolarWinds Network Device M...
Ranking in Network Monitoring Software
39th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Network Device Monitor is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.6%
SolarWinds Network Device Monitor0.8%
Other98.6%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
SG
IT Infrastructure Senior Network Technician at Autoliv
Offers some features but needs better customization and analysis tools
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for improvement. The features are not as customizable as we would prefer, but they are workable. If configured properly, you can perform a drill-down analysis. However, I have not used this feature much for our infrastructure on the network side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"Customer service delivered by ITRS is to the highest standards from all points of view."
"Once set-up, Geneos proved to be a very powerful and versatile tool to real-time monitor our IT infrastructure and - most important for us - our critical applications and business processes."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"ITRS is the best monitoring tool I have used so far."
"For my application, Geneos is detecting and helping us avoid outages at least once a day."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"SolarWinds Network Device Monitor is a straightforward product with valuable functionality."
"This product has been quite stable and we are very likely to continue using it in the future."
"The solution is very user-friendly and very easy to use."
"SolarWinds is flexible and works with multiple vendor devices."
"The initial setup is straightforward."
"The Network Device Monitor itself is very useful."
"The alerting functionality in SolarWinds Network Device Monitor helps us stay informed during off-hours by sending alerts if our main links or devices are impacted, allowing us to quickly address any issues."
"The most valuable feature of SolarWinds Network Device Monitor is monitoring."
 

Cons

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"For the last year or two, I've been asking the vendor about the mobile app."
"There is are issues with the compatibility of plugins with AIX servers."
"It would be good if there were documentation on the ITRS website such as tutorials or plugins which are available to download."
"Some aspects of dashboarding are very proprietary and it makes it difficult, at times, to replicate your work easily."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"I believe the product has to improve on reporting."
"The solution is not user-friendly."
"The security could always be improved."
"There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution."
"The main disadvantage of SolarWinds Network Device Monitor is the licensing cost, which is expensive."
"Integration with different tools, such as ServiceNow and Excel, can be improved."
"The security needs improvement, which is why we are moving away from Solar Winds. We have security concerns."
"The solution lacks in performance monitoring."
"Although I haven't explored all of the features available, I wouldn't mind if the software were made to be a bit more customizable."
 

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Thankfully, it doesn't take a lot of manpower to install and deploy."
"I rate the product's price as three to three and a half or on a scale of one to ten, where one means low price, and ten means high price."
"I find the cost of SolarWinds Network Device Monitor reasonable for our company. Though, I'm not aware of the exact licensing cost."
"Well, we had a perpetual license and the renewal was $20 to $25,000."
"The price of the SolarWinds Network Device Monitor is good."
"SolarWinds Network Device Monitor is not an expensive solution."
"When compared with other solutions SolarWinds is more expensive."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
49%
Outsourcing Company
10%
Construction Company
8%
Computer Software Company
4%
Outsourcing Company
16%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What is your experience regarding pricing and costs for SolarWinds Network Device Monitor?
I am not a positive person regarding SolarWinds Network Device Monitor.
What needs improvement with SolarWinds Network Device Monitor?
There are solutions that can perform better, but due to pricing for our corporate implementation, we had to stay with this solution. It accomplishes the necessary tasks, but there is room for impro...
What is your primary use case for SolarWinds Network Device Monitor?
I have experience regarding the AD part, but my focus for the last 15 years has been oriented to the network side. My experience with identity tools comes more from a network perspective. We used N...
 

Also Known As

Geneos
Network Device Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Air Rarotonga
Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Device Monitor and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.