


Jamf Pro and Ivanti Endpoint Manager are comprehensive endpoint management solutions catering to enterprise needs. User reviews suggest Jamf Pro excels in support and deployment, while Ivanti Endpoint Manager offers a wider range of features, balancing its higher price tag.
Features: Jamf Pro is praised for its robust macOS and iOS device management capabilities, integration with Apple services, and ease of use. Ivanti Endpoint Manager stands out for its cross-platform management, automation, and extensive reporting tools. Users feel Ivanti's broader feature set justifies its premium pricing, despite Jamf’s specialization in Apple ecosystems.
Room for Improvement: Users suggest Jamf Pro improve its Windows device management and offer more customization options. Ivanti Endpoint Manager users seek enhancements in intuitive design and faster performance. Ivanti users particularly note that its complex interface can be daunting, contrasting Jamf's streamlined approach.
Ease of Deployment and Customer Service: Jamf Pro is lauded for its straightforward deployment and stellar customer support, making it a top choice for Apple-centric environments. Ivanti Endpoint Manager, while providing rich functionalities, has a more intricate setup process and less consistent customer service feedback. Users often appreciate Jamf’s faster deployment timelines and responsive support.
Pricing and ROI: Jamf Pro offers competitive pricing with a favorable return on investment for organizations predominantly using Apple devices. Ivanti Endpoint Manager, while higher-priced, provides considerable ROI through its extensive feature set and cross-platform capabilities. Users are generally satisfied with the value Ivanti brings, despite its steeper cost.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Ivanti Endpoint Manager is a stable product that does not have bugs.
I have seen a return on investment with Jamf Pro; previously we were using manual deployment for iPads.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
They are the ones who supported us during the migration.
Their technical support is generally good in terms of quality and speed.
The vendor support is excellent.
They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough.
they are doing great for technical support
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
It is a quite scalable product because it is an appliance-based solution, so you can increase resources by just shutting down the appliance for five minutes.
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Ivanti Endpoint Manager is indeed scalable.
High loads may require monitoring for load balancing, particularly when running numerous processes in Jamf Pro.
Jamf Pro is a fully scalable solution.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It lacks features like easy connection to remote computers and has a complicated software deployment process.
I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s.
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
Support is not 24/7, and it would be great to get instant support.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
The pricing structure is one of the cons.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
It provided essential features needed for our operations, including endpoint management and remote control.
Faster deployment and improved security are achieved because it is an appliance, so you do not need to have everything, such as installing a SQL server or managing a Windows server.
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager.
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
Self Service allows users to download and install only approved and authorized software that the organization makes available.
Jamf Pro has positively impacted my organization by being better for rolling out iPads and Macs; it would be the best in terms of rolling out the updates, apps, and even setting up a device.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 23.8% |
| Jamf Pro | 9.0% |
| Ivanti Endpoint Manager | 2.2% |
| Other | 65.0% |


| Company Size | Count |
|---|---|
| Small Business | 147 |
| Midsize Enterprise | 60 |
| Large Enterprise | 177 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 41 |
| Large Enterprise | 64 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Ivanti Endpoint Manager is a comprehensive tool known for its efficient software deployment, patch management, and remote management capabilities. It is recognized for cost-effectiveness and flexibility, particularly suitable for handling extensive deployments with customizable settings.
Ivanti Endpoint Manager streamlines endpoint lifecycle management, including tasks such as patching, asset monitoring, software distribution, and OS deployment. Its intuitive interface aids in device enrollment and management. Reporting tools offer detailed insights into security threats while integration with platforms like Power BI supports compliance. The system is favored in hybrid environments for automating processes, maintaining policy compliance, and enabling remote control and provisioning. Its use of lightweight agents minimizes system disruption, although challenges remain in agent deployment and software management.
What are some key features of Ivanti Endpoint Manager?Industries implement Ivanti Endpoint Manager primarily for asset tracking, automating device provisioning, and ensuring software compliance. It is common among organizations managing complex network environments and those seeking to enhance data gathering and endpoint control. Despite some limitations, its real-time diagnostics through Ivanti Neurons appeal to users managing diverse setups.
Jamf Pro empowers businesses with management capabilities for Apple devices, offering features like zero-touch deployment and integration with Apple Business Manager to enhance IT operations.
Geared towards professional environments, Jamf Pro supports management of devices like MacBooks and iPhones. Businesses benefit from its strong inventory capabilities, self-service features, and automated device management. Users manage deployments, configurations, and updates while integrating seamlessly with Apple Business Manager. The platform’s remote management, along with its support for day-one Apple updates and API customization, enhances operational efficiency, although improvements are desired in areas such as automated patch management and UI simplification.
What are the key features of Jamf Pro?Jamf Pro is extensively utilized across educational institutions and enterprises managing device fleets. It offers comprehensive mobile device management for schools and businesses, ensuring consistency in deployment and adherence to security standards. This adaptability provides a tailored approach for environments needing structured Apple device management solutions.
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