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Jamf Connect vs Microsoft Intune comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Jamf Connect
Average Rating
9.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
ZTNA as a Service (9th)
Microsoft Intune
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
248
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

ZTNA as a Service
Unified Endpoint Management (UEM)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Joost Van 'T Wout - PeerSpot reviewer
Customizable and good password management but needs better user-level profile deployment
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it We previously used Jamf Connect to synchronize local accounts with…
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Its initial setup was straightforward."
"Technical support is pretty sharp and very responsive."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"Jamf Connect allowed us to fully customize everything, offering a branded way to change passwords and manage integration with Entra instead of LDAP."
"The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation."
"The solution is scalable."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"It is easy to integrate into any existing IT workflow."
"Jamf Connect is a pretty simple and straightforward tool overall."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"Intune helps the organization manage access to its internal apps, data, and resources."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"It is a very stable and scalable cloud-only solution."
"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"The dashboards for local use could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The reporting feature needs improvement."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The solution needs to improve its licensing."
"Jamf's support could be improved."
"There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users."
"The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"The configuration could be better by consolidating options and making it simpler."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"The Mac integration has room for improvement."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The pricing is good."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The solution's price is reasonable."
"I rate the cost as three out of ten, with ten being the highest."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"It's relatively inexpensive."
"The pricing is definitely on the higher side."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The licensing costs we leave up to the customer and these vary from one to another."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"While Microsoft charges for actual usage, it lacks discount options."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
23%
Financial Services Firm
15%
Energy/Utilities Company
5%
Insurance Company
5%
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Jamf Connect?
Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
What is your experience regarding pricing and costs for Jamf Connect?
Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each devi...
What needs improvement with Jamf Connect?
There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enro...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
 

Also Known As

iBoss Cloud Platform
Wandera, Wandera Private Access
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Mitchells and Buzzers, Callaway
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846,617 professionals have used our research since 2012.