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Jamf Pro vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
106
Ranking in other categories
Enterprise Mobility Management (EMM) (3rd)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
4th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Mobile Device Management (MDM) category, the mindshare of Jamf Pro is 24.6%, down from 28.4% compared to the previous year. The mindshare of Windows Autopilot is 6.5%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM)
 

Featured Reviews

Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Mark-Morris - PeerSpot reviewer
Automated enrollment streamlines device management with a helpful self-deploying mode
We use Windows Autopilot for enrolling devices into Intune I work for a Microsoft Gold Partner. We use Windows Autopilot to determine under what circumstances we recommend using Jamf and when to recommend using Intune. It is an automated way of enrolling devices, which streamlines the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"Jamf Pro is the industry-leading product in its class for managing Macs."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"Its most valuable feature is imaging, it takes very less time for processing."
"Windows Autopilot is very stable."
"The solution is very stable."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
 

Cons

"The response time for support could be significantly improved."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"There are known issues with the mobile configs that need to be fixed."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
"We encounter issues with re-registering devices in the Azure domain."
 

Pricing and Cost Advice

"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"Setup and licensing prices are getting to be too high."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"Licensing cost is dependent on the footprint and foreseen growth."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"The cost of this solution is expensive but worth it."
"JumpStart is available at an additional cost."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
"We are required to have a license for either EMS, E5, or E2."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
University
8%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP perspective. Licenses are annual, and any changes are communicated effectively.
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solut...
What do you like most about Windows Autopilot?
Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly.
What is your experience regarding pricing and costs for Windows Autopilot?
Windows Autopilot is quite expensive. I would rate the price an eight out of ten, as it is a characteristic of Microsoft products.
What needs improvement with Windows Autopilot?
Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly.
 

Also Known As

JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about Jamf Pro vs. Windows Autopilot and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.