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Jamf Pro vs Windows Autopilot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 13, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Pro
Ranking in Mobile Device Management (MDM)
1st
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)
Windows Autopilot
Ranking in Mobile Device Management (MDM)
6th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Mobile Device Management (MDM) category, the mindshare of Jamf Pro is 12.7%, down from 28.4% compared to the previous year. The mindshare of Windows Autopilot is 5.1%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.7%
Windows Autopilot5.1%
Other82.2%
Mobile Device Management (MDM)
 

Featured Reviews

Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
ShubhamAgarwal - PeerSpot reviewer
Senior CyberSecurity Specialist at LTIMindtree
Streamlined endpoint deployment has improved configuration and security workflows
It's a great tool that provides a lot of assistance from the Windows perspective with configuration and many other things. The newest feature that came up with AI is particularly valuable. I haven't used much of Windows Autopilot as it's very new to me. It's a cloud-based technology from Microsoft for performing the setup and pre-configuration of Windows devices. The way it assists in automated setup and streamlined deployment is great. I don't see any cons as of now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the ability to modify it to suit our environment and the fact that, since it's an Apple-dedicated service, the integration is easy."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"With our setup, it's a complete tool for managing our fleet of Macs and iPhones, saving time, keeping us secure, and being easy to use."
"First, we used another MDM solution, but we haven't been satisfied; we researched alternatives and found Jamf Pro and we are so happy now."
"Being able to place troubleshooting scripts in the hands of end-users has changed the game."
"Customer service and support are superb, and support responses are always timely and appreciated when needing an immediate solution."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"It is the only choice if you're managing Windows devices with Intune and Azure."
"Its most valuable feature is imaging, it takes very less time for processing."
"The most valuable aspect of Windows Autopilot is its automation features, which allow preset regulations and configurations."
"The solution is very stable."
"Windows Autopilot automates much of the setup process when delivering computers with a specific image to multiple employees simultaneously. It streamlines the configuration loading process, making it more unattended and yielding consistent results. This eliminates the need for an engineer to input data on each machine manually."
"Windows Autopilot's most valuable features are its automatic enrollment functionality and ability to detect and configure new devices seamlessly."
"Windows Autopilot is very stable."
"The most effective feature of Windows Autopilot for managing deployments is the automation."
 

Cons

"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"Pricing needs to be better for smaller businesses who need cloud-based products over on-premise solutions."
"The setup is pricey upfront for support and setup."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"Technical support is in need of improvement."
"More reporting functionalities on mail/export basis with a schedule."
"One of the big areas in need of improvement is automated device naming for computers."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts or even an option when creating or editing a Smart Computer Group or Smart Mobile Group, to select App Notification as well as email notification when the group has changed."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"We encounter issues with re-registering devices in the Azure domain."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"They could provide an executable and user-friendly wizard for installation and automatic removal, making it easier for users."
"The Azure and Intune platform is not always available and quite often, there are service outages."
"Windows Autopilot could improve its user interface. While it is a good tool, there are other options available that are more user-friendly."
"If Microsoft can automatically add the license serial numbers, or have a method for us to get those serial numbers added to Windows Autopilot, apart from having to go through the device manufacturer that would greatly improve the solution."
 

Pricing and Cost Advice

"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"The setup cost is in the training, which is the most important step of your journey."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"The total ROI is worth every penny."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"I think it pays for itself to let Jamf host the server."
"JumpStart is available at an additional cost."
"The price of a training pass for five people was $18,000 USD."
"As far as I know, there isn't an additional cost specifically for Windows Autopilot itself. You'll need to consider the licensing fees for the software you install on the machines, such as Windows and Office. Overall, it is a valuable tool that simplifies the deployment process, making life easier for those involved."
"We are required to have a license for either EMS, E5, or E2."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Media Company
11%
Computer Software Company
9%
University
9%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment comes from certain CDN servers, yet the process lacks control and transparency. S...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or tvOS. I am specialized in macOS and understand how its structures and API calls c...
What is your experience regarding pricing and costs for Windows Autopilot?
For smaller organizations, they can get it, though it would be a bit expensive.
What needs improvement with Windows Autopilot?
I think they can improve the time it takes to provide the exact solution which will assist in rectifying a particular issue. Maybe they could support other devices other than Windows, such as Mac a...
What is your primary use case for Windows Autopilot?
I work with Microsoft Sentinel, which is a Logic Apps and SIEM solution. I work with the M365 suite, including Microsoft 365 Defender, XDR, and Microsoft Sentinel. I work as a consultant with these...
 

Comparisons

 

Also Known As

JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about Jamf Pro vs. Windows Autopilot and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.